Fes-Boulemane Pet-friendly Holidays

The staff were very friendly. The property manager is very friendly. The place is so beautiful.

Beautiful hotel and amazing staff

There was no pool outside despite the listing. The tiny pool inside the riad was typical and authentic, meant only for charm, decoration and to keep the dwelling cool in the heat of summer. Crucially, the listing must explain the connection between the Riad Almaz and the (nearby) hotel, Palais de Fes, and the hotel’s address, where the included breakfast is served daily. The listing must advise that transfer from the airport should be to the hotel, not the riad (which only very very local people know about and even took some time to find by the Moroccan man with a cart for our luggage who agreed to help when the taxi driver dropped us in Fes el Bali). Once at the hotel, the staff will escort clients to Riad Almaz and provide keys and information. The hotel staff were excellent at all times. The riad itself was damp (with black mould on the ceiling in the room allocated/booked) but we were given another room on the second day, following our complaint (which was better, still damp but without obvious mould). Unfortunately, the property smelled badly of the old drains but that was understandable given its age and authenticity. A Morrocan family, with young children, live in the riad. We were the only guests.

Personnel très bienveillant. La médication de mon fils a été mis au frigo comme demandé. Le personnel répondait à tous nos questions.

Beautiful hotel and amazing staff