Swiss Midlands Pet-friendly Holidays

I really liked the place and I would definitely stay there again. The staff was helpful, the rooms were clean and the food was great.

The AC was chugging along barely otherwise things worked well.

First of all, the front desk staff are awesome. Super friendly and helpful. But then it starts to get worse. Daily room cleaning manages it to put 1 towel inside for 2 visitors, and manages it to replace 2 towels with 1. Previously, BernAqua was included, now you have to pay. Overall, every year the service is getting lower and lower. Max a 3-star hotel, no free gym available anymore. The quoted prices were over 250 CHF; for that price, I can definitely expect more. We moved for the second part of our stay in Bern to another hotel in the city.

We had a fantastic stay for four nights with our two kids! The hotel has a fantastic location- very close to the main square, shops, restaurants, and the river (but without being too chaotic or noisy). The staff was very nice and helpful. The communal drink area is very nice to be able to access all day. I also appreciated having laundry and ironing facilities. The only tiny downside was that the dryer didn't really work- things were still wet after 2+ hours. All in all, we had a great time and can't wait to come back!

Perfect, clean , helpful staff

First of all, the front desk staff are awesome. Super friendly and helpful. But then it starts to get worse. Daily room cleaning manages it to put 1 towel inside for 2 visitors, and manages it to replace 2 towels with 1. Previously, BernAqua was included, now you have to pay. Overall, every year the service is getting lower and lower. Max a 3-star hotel, no free gym available anymore. The quoted prices were over 250 CHF; for that price, I can definitely expect more. We moved for the second part of our stay in Bern to another hotel in the city.

The AC was chugging along barely otherwise things worked well.

We had a fantastic stay for four nights with our two kids! The hotel has a fantastic location- very close to the main square, shops, restaurants, and the river (but without being too chaotic or noisy). The staff was very nice and helpful. The communal drink area is very nice to be able to access all day. I also appreciated having laundry and ironing facilities. The only tiny downside was that the dryer didn't really work- things were still wet after 2+ hours. All in all, we had a great time and can't wait to come back!

I really liked the place and I would definitely stay there again. The staff was helpful, the rooms were clean and the food was great.

Ants in room