Haspengouw Mountain Holidays

Stayed in December during our visit to Pairi Daiza and Brugge. We stayed in a clean, spacious room and if you didn’t get it cleaned for a day you’d get a bar voucher. The reception staff were very polite and helpful. We got to breakfast quite late in the morning so lots of the food had run out. Managed to catch the smoked salmon on one out of the two days. There’s a do it yourself egg station for boiling eggs which I thought was quite cute, but you must keep an eye on your egg so no one nabs it lol! The restaurant is closed on Sunday, but we ate there on the Saturday evening. The server was very unfriendly and you could tell he didn’t want to be there. The food was ok, no complaints. The hotel is also in the middle of nowhere, but we would stay again if en route somewhere.

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

Bed wasn’t that comfortable. Breakfast was ok. Property wonderful for sitting outside. The floor gets completely flooded anytime you use the handheld shower in the tub. Too bad there’s no curtain to contain the water. Guy is a very likeable, personable host.

Great sized room, really clean and everything worked! Quiet. Great location. Staff really good. Thanks alot

Amazing hotel. Every member of staff I came into contact with provided exceptional service. The room was spacious, nice bathtub, extremely comfortable bed and pillows. The head concierge was exceptional and scored a same day reservation for a Michelan restaurant as well. Will be back next time I am in Brussels.

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

Friendly staff, clean rooms

Staff extremely friendly and accomodating. Nicole is super nice. Beautiful breakfast area. Good breakfast. Bed large and confortable. Beautiful decor on rooms as well. Windows open. Which is great for fresh air. Located in city centre with easy access from station and to all toyriatic spots. All easily walkable. Nothing to complain.

This is a very central location- above a very busy bar on the weekends so maybe not the best for travelling with children. Front staff were nice enough but room was T I N Y for two adults and one child. No small refrigerator in room and cream for coffee had gone bad. Aesthetics were very cool!