Western Tobago Mountain Holidays

Clean room excellent staff property needs a little tlc and updating but the staff quality makes a difference

What an incredible place! The villa is absolutely beautiful, but what truly made our stay special was the outstanding hospitality. We celebrated our anniversary here, and from the moment we arrived, we were treated like family while still enjoying the privacy and respect of a luxury getaway. The service exceeded every expectation. When they mentioned their additional dining service, I had no idea we would be enjoying meals prepared with a true private-chef experience. Every detail was thoughtfully taken care of, making our stay unforgettable. We created wonderful memories here and will definitely be back. Highly recommended!

the front desk personel were very helpful and pleasent. the concierge desk lady was rude and did not seem to care about assisting us with their advertised paid property tour. she clearly did not care who i was. i would not let rude staff member affect the other great staff and change my option to consider the hotel for another stay. our room was far from the restaurant and i asked to upgrade at our cost however there were no rooms available. seemed untrue as there were very little cars and people on this huge property. this hotel and property has alot of potential and wish to see it be better

Absolutely beautiful views, plenty of space and well-appointed. The people at this property, and in Tobago generally, are very nice and an important aspect of this beautiful place. Local food is healthy, delicious and affordable. Suggest you rent a vehicle to really enjoy the island.

The hotel is very out-dated but the beach with breakwater and pool definitely make up for that and the beach service! Their policies are more outdated than the room! What was crazy was that on Saturday night we were told we had no other option for dinner other than the buffet. My husband and I with our 4year old are not big eaters. 2 buffets would have definitely been too much, and no other option was available. We took a drive and got food from a restaurant on the strip but it was unnecessary and should have an a la carte option. Additionally, we purchased food the next day and was told we could not eat it at the indoor bar.. makes no sense to be able to order food from their beach bar and not be able to have it in another one of their facilities. They couldn't plate it, so they put it in Styrofoam boxes and we walked down to the lobby and ate it there! This to me was very crazy! All in all, it is a beautiful property and has amazing swimming especially for toddlers. The service, rooms and policies need to be updated!! If it was under an international flag it would have been much better!!

The staff was fantastic from the time we walked into the facility to the time we left, the room was clean and well kept. The pool was amazing