Clearwater-St. Pete Beaches Mountain Holidays

The main thing we hated is we were told to call guest services for a cart to pick us and our luggage up and was on hold 15 minutes then they hung up. We had a 9 am all day mtg at the hotel and had to check out and put our luggage in the car beforehand and their system of no cars on property made this a logistical hell.

Very clean and quite, near to the main beaches, have everything that you need, 100 recomended

Our first attempt at check-in was with a less than helpful person. She was kind but I had to drag all the information out of her. Not helpful. The place is a maze designed to force you through the casino. The smoke free casino is isolated, so everywhere you walk is through heavy odor of cigarette or cigar smoke. None of the sections (hotel towers, parking garages or pool) are connected to each other without asking through the casino. You can get to the pool from the hotel towers once you are there. The pool closes early (8pm) and the waitstaff at the pool restaurant are slow and inattentive. The bar staff was excellent (shout out to “Sky” who was helpful). The room was clean and updated with excellent amenities The food at the pool was reasonably priced considering you are captive at the hotel. Casino seemed nice. Downstairs restaurants seemed pricey. Didn’t eat there. Unless you are there to gamble and you are into that environment, I would not recommend.

Very clean, spacious and wonderfully located hotel.

I love the property. It was nice and clean. The staff was very friendly and accommodating. However, there was a bit of residual shampoo in the grout on the shower wall. But overall, the experience was great.

The staff and aesthetic of the hotel/room was incredible. Extremely accommodating and attentive. I would stay here again…. And again!