Swiss Plateau Mountain Holidays

Absolutely stunning view from room, such a beautiful location well worth the hike up to it

Great property by old town. I had a Lakeview room which was wonderful. I cut my foot on some broken glass in the room which was unfortunate but otherwise nice facility.

Beautiful hotel, well trained staff, good location

The hotel smells very bad, especially in the lobby. There is a strong unpleasant odor that spreads throughout the entire area and makes the stay very uncomfortable.

Room was clean, but noisy. Staff were very friendly.

Beautiful hotel, well trained staff, good location

Fantastic hotel all around— property, room, location — all perfect!

Beautiful Hotel in the heart of Lucerne. Excellent location on lake Lucerne with breath takin views of lake and mountains. Walkable distance to all main attractions. We were upgraded to extremely beautiful room 310 with unbelievable views of the lake Lucerne, mountains and city. Every day we enjoyed our time on the balcony of our room. Room was in excellent condition with beautiful classic furniture. Very comfortable and roomy. In the morning we loved our delicious and freshly cooked breakfast. They had a tasty verity of bar food and you can also order from the menu. everything we tried was delicious and very fresh. Our waiter at breakfast was extremely professional and friendly. He made us fell that we knew him for a long time. Each morning we had a nice conversation with him and he gave us a good boost for the entire day. He gave us nice and very useful recommendation and suggestion. The stuff at front desk of the hotel was very helpful and knowledgeable. We enjoyed our stay and when we decide to come back to Lucerne we defiantly will stay again in this paradise made by Grand Hotel National Lucerne. Thank you for such a beautiful and comfortable stay. We had a great time at Grand Hotel National Lucerne.

Great property by old town. I had a Lakeview room which was wonderful. I cut my foot on some broken glass in the room which was unfortunate but otherwise nice facility.

Beautiful hotel, well trained staff, good location

The hotel smells very bad, especially in the lobby. There is a strong unpleasant odor that spreads throughout the entire area and makes the stay very uncomfortable.

Clean room. The breakfast is good. There’s parking on site

Great property by old town. I had a Lakeview room which was wonderful. I cut my foot on some broken glass in the room which was unfortunate but otherwise nice facility.

The bedrooms are aged and in need of refurbishment. The location and views are lovely and dining hall clean but for the cost of the room I would have expected better quality. The pillow was non existent. We arrived late and reception closes at 11pm and no one appears to be available after this time to allow check in or on site to deal with any issues should they arise.