Hoch-Ybrig Mountain Holidays

Paramount experience! Amazing lake views from the balcony and top-notch, attentive service from the staff. Highly recommended

We needed to upgrade the room for comfort; however, once this was done, the room was perfect; the breakfast was excellent and the staff were all outstanding.

Everything was perfect in this hotel

Our family of five stayed at Beatenberg Hotel & Spa for five nights, and overall it was an excellent experience that we would happily repeat. Originally, we had booked a Family Suite via Expedia that could accommodate all five of us. As a precaution, we contacted the hotel directly prior to arrival, only to be informed that the reservation details from Expedia had not been properly transmitted and that the Family Suite could not be secured. Since the stay had already been prepaid, this was obviously concerning. What truly impressed us was how the hotel handled the situation. After discussing the matter directly with the hotel team, they kindly offered an alternative solution: two Junior Suites, secured side by side, entirely as a gesture of goodwill. This proactive and considerate response immediately reassured us. Both Junior Suites featured private balconies with stunning panoramic views, and the rooms were spacious, comfortable, and immaculately maintained. While we were not all able to stay in a single room as originally planned, the quality of the accommodation and the thoughtful arrangement more than compensated for it. The children loved having space, and the views alone made each morning memorable. Thanks to the hotel’s professionalism and genuine hospitality, we enjoyed a thoroughly relaxing and satisfying five-night stay. For us, this experience demonstrated what excellent service truly means. We would very much like to return with our family again in future.

Everything was great about this place... very nice staff, beautiful Mountain View, wife really appreciated the bath tub in the room. Overall a great experience.

We needed to upgrade the room for comfort; however, once this was done, the room was perfect; the breakfast was excellent and the staff were all outstanding.

Everything was perfect in this hotel

#vipaccesseg ✨ Our stay at Villa Honegg was absolutely exceptional from start to finish. Everything was simply perfect. Thanks to my Expedia status, we even received a room upgrade, which made the experience even more special, the pool a 10/10 , the service was impeccable and the restaurant exquisite.

Paramount experience! Amazing lake views from the balcony and top-notch, attentive service from the staff. Highly recommended

We needed to upgrade the room for comfort; however, once this was done, the room was perfect; the breakfast was excellent and the staff were all outstanding.

Everything was perfect in this hotel

Room was worn, and had a strong spice/curry smell to it

Great location and friendly customer service.

Firstly the positives. Location is perfect, right in the heart of the Old Town and within walking distance of everything. The staff were all very friendly, helpful and welcoming. The room was spacious but could definitely do with some improvements and upgrades. The room felt a bit dark and limited natural light, there was no main light in our room only lamps which was a bit strange. The fridge didn’t work. A couple of the mirrors in the room were cracked and could do with replacing. The room just felt a bit basic and dull, no character. The bed was extremely squeaky every time we moved and it felt a bit wobbly. The bathroom was a good size but the shower is very low down which wasn’t ideal as a tall person! On the plus side the room was very clean. Unfortunately we couldn’t have the window open for long as people smoking in the alley below meant the smoke came into our room! Although this can’t be helped by the hotel. The room was very warm with no thermostat to change the temperature. Check in is in a different hotel around the corner which is a bit annoying when walking around with luggage. If you could drop your room key into a box in the hotel without having to check out in the other one that would be good? Overall, a reasonable hotel in a perfect location. Nothing special but good for the price paid. Pretty basic, could do with some redecoration but did the job for a one night stay!