Peninsular Malaysia Luxury Holidays

Check-in staff and lounge staff were very friendly, helpful and great to chat with. Hotel is very nice. Room was fantastic, we got an upgrade too :)

Check-in staff and lounge staff were very friendly, helpful and great to chat with. Hotel is very nice. Room was fantastic, we got an upgrade too :)

Unfortunately we had a rather disappointing stay mainly due to the challenges with such long wait times for the lifts - we often had to wait 20+ mins - and noise throughout the night mainly from outside as the hotel is located in such a busy area. I had been concerned about the outside noise prior to booking and had requested a room on a higher level but this wasn't accommodated neither was the request that we have our combined group (which was over 3 rooms) to be on similar floors - made even more frustrating by the lift issue. Despite flagging a number of times prior to check-in there was no communication that as we had different room types they would be on different floors, which had we been made aware prior would have been helpful. The images of the view from the pool is also misleading if staying in the older tower as the view of the Petronas towers from the pool, the main reason for booking this property was completely blocked by the new tower.

Great stay for two nights Great buffet breakfast with Asian and western options Nice clean and spacious rooms Best part was the helpful and amazing staff Buggy option was great too to get too and fro from the airport - pickup from level two in klia airport

Amazing stay right in the centre of Singapore