Gare de Provence Nord Luxury Holidays

Best value for the money. Impeccable cleanliness and beautiful rooms. Nice, efficient staff. Check in and check out was a breeze.

I have so much to say but I am never the one to ruin anybody’s job or affect their income may their hearts be blessed

My stay was exceptional. It was such a beautiful hotel, I stayed in the Annex and was worried that it would be far and uncomfortable but I was wrong, it was steps away from the main building and my room had a pretty view of the ocean. The air conditioning was excellent, the room was lovely and clean, and the grounds were beautifully maintained. The beach was a quick walk as was the city center. The Breakfast was beyond wonderful, the pool was exceptional...but most of all the staff were so hospitable, kind, professional, helpful, friendly and absolutely wonderful, they made my stay and I can't thank them enough. I stayed for 9 days and the entire time they made me feel welcome, at home and completely catered to. I would highly recommend this beautiful place for a short or long stay. I can't wait to go back!!

First the positive. The room was clean, quiet and a short walk to the beach. Now the negative. Upon arrival there was a security gate to enter through. A numbered keypad and call button were located there. After many attempts all the call button did was ring. No one picked it up. I tried the phone number listed on the hotels.com website. That didn’t work either. Frustrated I decided to climb over the gate. The front desk person then came out. He apologized, saying he knew the call button was inoperative. Seriously? He couldn’t leave the gate unlocked? There was another secure door with a keypad at the hotel entrance. The hotel has no lift, so you have to lug your baggage in our case up stairs to the third floor. The room was obviously an attic space converted to a room. Sloping ceilings and wood beams. If you’re over 4 feet, you will hit your head getting out of bed. The A/C produced virtually nothing cold. The room was hot, at least 80 F. The front desk is unmanned after 8PM, so there’s no resolution to problems. A hostel would be much better value. No way would I stay again or recommend this hotel. I don’t often complain, but this hotel was an insult.