The South Honeymoon Holidays

Good but not the best

Our room phone didn’t work, and there was a very loud noise in our room. We couldn’t call the front desk so we had to go down. The noise was from the aire conditioner.

Safe and staff was great! Room could use some upgrading but liked my stay. Thank you Betsy Hotel!

The Andaz is brand new and everything from the lobby to the restaurant to the suits has been done immaculately. I am a local (Surfside resident) and we just stayed at the Andaz for 2 nights to enjoy the facilities and celebrate my birthday. We definitely enjoyed our stay! We checked out all the facilities; Everything looked great. The Gym is fully stocked with everything you need for a good or even serious workout. But it was hard to find it because signage is not great in the property. Same goes for the Spa. It was beautiful, the only thing it missed was not having a steam room; but if you don’t mind not having a steam bath, it’s just perfect. The dry sauna is very nice and spacious. The Spa also is not well marked so you must ask where to go. As a guest, a guide of where things are is a good idea. The staff could not be friendlier and helpful; they’ve earned 20 out of 10 - kudos to all of them for their professionalism. They meant to help and make our experience a good one and they did that very well. The rooms are very well appointed and the suite we had was beautiful and comfortable. I will definitely return and will encourage my friends and family to consider the Andaz in their next visit to a Miami Beach.

Our stay was excellent. The staff was very kind and helpful. The food was delicious. We plan to go back soon!

The Andaz is brand new and everything from the lobby to the restaurant to the suits has been done immaculately. I am a local (Surfside resident) and we just stayed at the Andaz for 2 nights to enjoy the facilities and celebrate my birthday. We definitely enjoyed our stay! We checked out all the facilities; Everything looked great. The Gym is fully stocked with everything you need for a good or even serious workout. But it was hard to find it because signage is not great in the property. Same goes for the Spa. It was beautiful, the only thing it missed was not having a steam room; but if you don’t mind not having a steam bath, it’s just perfect. The dry sauna is very nice and spacious. The Spa also is not well marked so you must ask where to go. As a guest, a guide of where things are is a good idea. The staff could not be friendlier and helpful; they’ve earned 20 out of 10 - kudos to all of them for their professionalism. They meant to help and make our experience a good one and they did that very well. The rooms are very well appointed and the suite we had was beautiful and comfortable. I will definitely return and will encourage my friends and family to consider the Andaz in their next visit to a Miami Beach.

Excellent customer experience. Beautiful hotel.

We traveled from MI and were able to check in early which was very nice. We will be back. Great hotel. We love it.

Our room phone didn’t work, and there was a very loud noise in our room. We couldn’t call the front desk so we had to go down. The noise was from the aire conditioner.

This honestly was one of the most

Good but not the best

Love the hotel. NIce plants all around. The only issue is the music around the clock at the pool. I understand and appreciate music late afternoon when you get a drink, but from 11am on there is loungy EDM pretty loud, and the sound goes up around 3pm and then again around 6… Feels a little bit 2000s.

Our room phone didn’t work, and there was a very loud noise in our room. We couldn’t call the front desk so we had to go down. The noise was from the aire conditioner.

The Andaz is brand new and everything from the lobby to the restaurant to the suits has been done immaculately. I am a local (Surfside resident) and we just stayed at the Andaz for 2 nights to enjoy the facilities and celebrate my birthday. We definitely enjoyed our stay! We checked out all the facilities; Everything looked great. The Gym is fully stocked with everything you need for a good or even serious workout. But it was hard to find it because signage is not great in the property. Same goes for the Spa. It was beautiful, the only thing it missed was not having a steam room; but if you don’t mind not having a steam bath, it’s just perfect. The dry sauna is very nice and spacious. The Spa also is not well marked so you must ask where to go. As a guest, a guide of where things are is a good idea. The staff could not be friendlier and helpful; they’ve earned 20 out of 10 - kudos to all of them for their professionalism. They meant to help and make our experience a good one and they did that very well. The rooms are very well appointed and the suite we had was beautiful and comfortable. I will definitely return and will encourage my friends and family to consider the Andaz in their next visit to a Miami Beach.