Southeast Michigan Honeymoon Holidays

Beautiful hotel! Rooms were clean bed was soft and comfortable. All the staff were very attentive.

Stayed here for the breezy concert from Ohio, drove all the way here. Complementary valet parking. Concert was at ford field they provided free shuttles to the stadium. Mind you an Uber is 59.99 for a six minute drive… THE ROOM IS WORTH IT. But when got back from the concert, blankets and pillow was obviously not cleaned. Went to the front, told them… it’s like 1:30am at this point, finally got new ones then spoke with the night manager he was extremely insensitive to us never once said sorry. I was beyond mad, woke up and checked out. Spoke with the manager, she was VERY professional, friendly and helpful. Showed her the pictures and videos, she refunded the stay and that was SO unexpected. They care about customer satisfaction here and the hotel is AMAZING.

5 lights didnt work on our room, neither did 2 outlets, ac wouldnt really do anything. MGM is always my go to when staying downtown but feel like the rooms need actual attention n updates

When we first arrived to check in at the front desk, staff were not welcoming. A staff member who checked us in barely made eye contact, responded with YEP when we said thank you quite a few times after asking questions. No directions were provided as to where anything in the hotel was. Ie. elevators, restaurants, pool. We arrived at the room it was nice, very clean, housekeeping was accommodating, but there was a fake fingernail in the one of the sides of the bed. My son actually noticed this first when climbing in the bed. After the room was cleaned the next morning- the fake fingernail was still there. Breakfast restaurant was over priced. Ex. 8.00 for a cup of tea. The pool and hot tub were a nice addition, once we found it! Overall the hotel is beautiful with rich history. It would have been great to have been welcomed more appropriately, coming from Canada. It certainly left a bad impression on our part.

Extremely convenient and easy to access. Top accommodation, as expected.

Beautiful hotel! Rooms were clean bed was soft and comfortable. All the staff were very attentive.

Stayed here for the breezy concert from Ohio, drove all the way here. Complementary valet parking. Concert was at ford field they provided free shuttles to the stadium. Mind you an Uber is 59.99 for a six minute drive… THE ROOM IS WORTH IT. But when got back from the concert, blankets and pillow was obviously not cleaned. Went to the front, told them… it’s like 1:30am at this point, finally got new ones then spoke with the night manager he was extremely insensitive to us never once said sorry. I was beyond mad, woke up and checked out. Spoke with the manager, she was VERY professional, friendly and helpful. Showed her the pictures and videos, she refunded the stay and that was SO unexpected. They care about customer satisfaction here and the hotel is AMAZING.

5 lights didnt work on our room, neither did 2 outlets, ac wouldnt really do anything. MGM is always my go to when staying downtown but feel like the rooms need actual attention n updates