Luzerner Alps Honeymoon Holidays

Great hotel in fabulous location with fantastic lake and mountains views. Staff were excellent and amenities were good. Shame for us was that there was major expansion construction work going in directly in front of the hotel and although 'paused' for summer we were not told about any of this until a few days before we arrived. Despite the 'pausing' there was still noise and dust being created directly in front of our room (and almost all other rooms) every day by workers apparently dealing with water leaks in the new construction basement. Dust was an issue as the whole building site was a big dust bowl and dust got everywhere, especially in balcony chair cushions which when shaken released huge clouds of dust and became unusable. This was tolerated for our short stay (we had few alternative options) but we reported this on departure to reception staff who apologised but made no gesture in recognition of the problem. We were disappointed about this as it could have been dealt with more honestly upfront after booking months ago and before we set off to visit and some acknowledgement of the issue reflected in the bill.

Beautiful place and stunning surroundings Courteous staff and wonderful spa and pool Highly recommend and love to be back one day

What a pleasant stay! This is a very beautiful hotel. The pool, spa and fitness center were lovely additions to our overnight. Breakfast was fantastic!

Great experience, the room was clean, the staff was amazing. Will be staying here again

Beautiful place and stunning surroundings Courteous staff and wonderful spa and pool Highly recommend and love to be back one day

Great experience, the room was clean, the staff was amazing. Will be staying here again

The staff was amazing. They provided wonderful recommendations and took care of all of our needs. We enjoyed all the restaurants and the pool. The view and location are the best In Lucerne.

Great hotel in fabulous location with fantastic lake and mountains views. Staff were excellent and amenities were good. Shame for us was that there was major expansion construction work going in directly in front of the hotel and although 'paused' for summer we were not told about any of this until a few days before we arrived. Despite the 'pausing' there was still noise and dust being created directly in front of our room (and almost all other rooms) every day by workers apparently dealing with water leaks in the new construction basement. Dust was an issue as the whole building site was a big dust bowl and dust got everywhere, especially in balcony chair cushions which when shaken released huge clouds of dust and became unusable. This was tolerated for our short stay (we had few alternative options) but we reported this on departure to reception staff who apologised but made no gesture in recognition of the problem. We were disappointed about this as it could have been dealt with more honestly upfront after booking months ago and before we set off to visit and some acknowledgement of the issue reflected in the bill.

Beautiful place and stunning surroundings Courteous staff and wonderful spa and pool Highly recommend and love to be back one day

What a pleasant stay! This is a very beautiful hotel. The pool, spa and fitness center were lovely additions to our overnight. Breakfast was fantastic!

Absolutely stunning property and really luxurious rooms. The lakeside seating area was perfect to soak in the mountains and lake views. I'm only giving four stars because the listing we booked through indicated there was a free shuttle service from the train station and there was not. Something else to keep in mind, this location is 7 miles from the train station and Ubers are expensive - about 60 USD each way (if that's what you choose to use rather than public transportation).