Community of Madrid Honeymoon Holidays

Very nice all the staff

Staff were friendly and helpful, having to ask for ironing board and toiletries was a negative and one of the rooms we booked didn’t have robe / Slippers etc.., restaurant had a limited menu and the breakfast although having a good selection wasn’t the best quality.

Best hotel I have stayed in.

The hotel itself was lovely. The breakfast and snacks as per of the Level package were really good. There was a power and water cut int he night on the second day which no one was informed of. We were on the 12th floor with no lift so highly dangerous. The next morning at breakfast there was a horrific driving from the works outside on the hotel, the whole way through breakfast which was poor. If I had known there were works going on, I may not have booked. Nothing was said in the communications with the hotel before. I found out on arrival after I had gotten lost finding the hotel as it’s under scaffolding at the entrance!

Great hotel with AC, clean, friendly staff and great service. Convenient location with access to public transportation and free parking.

Great hotel with AC, clean, friendly staff and great service. Convenient location with access to public transportation and free parking.

Best hotel I have stayed in.

The hotel itself was lovely. The breakfast and snacks as per of the Level package were really good. There was a power and water cut int he night on the second day which no one was informed of. We were on the 12th floor with no lift so highly dangerous. The next morning at breakfast there was a horrific driving from the works outside on the hotel, the whole way through breakfast which was poor. If I had known there were works going on, I may not have booked. Nothing was said in the communications with the hotel before. I found out on arrival after I had gotten lost finding the hotel as it’s under scaffolding at the entrance!

Staff were friendly and helpful, having to ask for ironing board and toiletries was a negative and one of the rooms we booked didn’t have robe / Slippers etc.., restaurant had a limited menu and the breakfast although having a good selection wasn’t the best quality.

Best hotel I have stayed in.

One of the best experiences we've had in Madrid. The staff was very nice (particularly Yana, who went out of her way to make sure our family was comfortable). Nice size rooms if you get a 1 bedroom, with plenty of space and amenities. Food was excellent at the Red Level lounge. Would definitely go back again.

Got an upgrade. Fantastic hotel.

Outstanding property with a great location. Next to the Prado museum and shopping within walking range, as well as many dining options. Highly recommended!

One of the best experiences we've had in Madrid. The staff was very nice (particularly Yana, who went out of her way to make sure our family was comfortable). Nice size rooms if you get a 1 bedroom, with plenty of space and amenities. Food was excellent at the Red Level lounge. Would definitely go back again.