Awa Golf Holidays

The staff was incredibly patient with my friends and I. They even held our bags for us after check-out so we could explore a little longer before our flight! Also, despite being so close to subway tracks, we were able to sleep very well and couldn't hear the trains at all! I would definitely stay here again.

Great stay. Checked in with the room setup nicely. We requested for the futon beds which turned out great for our baby. The in-suite washer and dryer is a huge plus. The only down side for us is that the location is a bit of a walk to the elevator of the train station if you travel with a stroller. And I wish the towels of the hotel could be better as mine was shredding on my skin like crazy.

Close to all amenities. Beautiful garden on 2nd floor. Connected with sister properties - so few options to eat in/around the hotel.

This hotel is really incredible - the staff is lovely, the rooms are big and comfortable and the grounds are just gorgeous and peaceful. I was devastated to only be there one night but it was awesome nonetheless

Staff in the executive lounge did not act like hospitality professionals but behaved as if they were some elite social club allowing guest a privilege of being in their presences. Found it amusing.

Everything about the hotel was great. The staff were especially wonderful. They were all very kind and helpful. I really enjoyed my stay and would love to visit again.

Overall, a pretty pleasant stay with some nice surprises, but just enough that was not great that I won't be inclined to rebook (especially for these prices). Pros: - It was lovely having a balcony to step out and get some fresh air - My bathtub had jets! plus there were complementary bath salts - Tower view was amazing - The atrium is something out of sci fi -- felt like being in a spacecraft - 2 bottles of complementary water in the room - Lawson konbini in the basement - Wonderful park just outside - When I had A/C challenges, they brought a bladeless fan, very helpful - Bluetooth speaker on desk that paired easily with my phone - Firm but comfortable bed (pretty standard in Japan, except the ANA hotels where the beds are like rock) - Great bathroom lighting - Bell desk service was very warm and helpful Cons: - Use of the pool is not included in the room rate, even the club room, and costs Y3,000 - Also, the pool is really just for working out (laps or walking), not so much for relaxing, it's not a relaxing atmosphere - At tea time in the lounge, the food platters were empty 90% of the time - The A/C struggled when it was a hot day out out, it couldn't cool below 24 C, which is too warm for sleeping, but the fan they brought helped a lot - Light switches in the room are not easy to understand; I never did figure out how to control one or two, and I never figured out how to turn on the do-not-disturb light outside my room (but I saw othr rooms with it on)

Great stay. Checked in with the room setup nicely. We requested for the futon beds which turned out great for our baby. The in-suite washer and dryer is a huge plus. The only down side for us is that the location is a bit of a walk to the elevator of the train station if you travel with a stroller. And I wish the towels of the hotel could be better as mine was shredding on my skin like crazy.