Costa Alentejana Golf Holidays

Amazing place

Upon arrival the reception staff were very helpful, supported us with where to park which is a chargeable car park nearby. The room was not ready as we arrived early, we were expecting a call to confirm when it was ready, that didn’t come, and we eventually went to check back at reception at 5 and managed to get into our room at this time. The room was very comfortable and spacious. Great room facilities. The downside was the pool area and changing rooms both inside and out, these are not to 5* standard, there is lots of damage, non locking doors, damage to pool tiles and the pool could be cleaner. The beach near by was very nice, the one to the left of the boardwalk is nicer than they closer to the main moana restaurant, white sand, clear water, although many jellyfish so something to be careful of. Great grocery store across the roof from hotel and some lovely little shops to wander around, plus the Troia festival was on which was a lovely vibe.

Checking in was the most confusing process I've ever encountered. They still have last year's check in instructions up, which are no longer valid. It was a nightmare finding the front desk. The apartment was clean and okay. The kitchen is not equipped to make a proper meal. Washing machine doesn't work. Sadly we were very disappointed.

Upon arrival the reception staff were very helpful, supported us with where to park which is a chargeable car park nearby. The room was not ready as we arrived early, we were expecting a call to confirm when it was ready, that didn’t come, and we eventually went to check back at reception at 5 and managed to get into our room at this time. The room was very comfortable and spacious. Great room facilities. The downside was the pool area and changing rooms both inside and out, these are not to 5* standard, there is lots of damage, non locking doors, damage to pool tiles and the pool could be cleaner. The beach near by was very nice, the one to the left of the boardwalk is nicer than they closer to the main moana restaurant, white sand, clear water, although many jellyfish so something to be careful of. Great grocery store across the roof from hotel and some lovely little shops to wander around, plus the Troia festival was on which was a lovely vibe.

Clean room and friendly staff

Amazing place

My personal property was taken from the room. The management has been dismissive and dissatisfying. I do not feel safe to stay here again.