West Side Fishing Holidays

The staff hospitality was incredible 💖

Amazing hotel with large rooms right off Michigan avenue. Staff is amazing, they are always friendly and helpful.

Staff was very friendly and helpful. We had a great stay in every way possible!

Comfortable, stylish, friendly hotel in a fabulous location near Millennium Park, Art Institute, and Riverwalk. Friendly staff throughout but the cherry on top was Antoine who checked our bags and arranged out transportation to the airport when we checked out

Amazing hotel with large rooms right off Michigan avenue. Staff is amazing, they are always friendly and helpful.

Always love our stay at The Peninsula!

The staff were marvelously friendly and helpful, and the room had spectacular views of the Chicago River, Lake Michigan, Navy Pier, the Wrigley Building and more. Nice gym on 43rd floor, too. Wonderful sunrises and sunsets. Nicely located not too far from Michigan Avenue and easy access to the Riverwalk. Awesome stay.

Amazing hotel with large rooms right off Michigan avenue. Staff is amazing, they are always friendly and helpful.

This was a wonderful location. It wasn't a type of stay that I am familiar with, in that, there isn't really a lot of people to reach out to ask for assistance. But, all in all, I would definitely stay there again.

The property was very nice until we got to the room. The room seemed more dark and dingy. Very expensive for the quality of the room. Staff were extremely nice and the hotel was more central to different parks and modes of transportation.

Overall it was a beautiful experience. I had a corner suite on a high floor, and the views of Lake Michigan were absolutely stunning truly a highlight of my stay. The check-in process was smooth and the staff at the front desk were incredibly warm and welcoming. However, I did have one unfortunate experience that put a damper on an otherwise perfect stay. About two hours before checkout, while I was still in the room getting ready (having just gotten out of the shower), a room service staff member entered without me hearing her knock likely due to the music I had playing. Not only did this feel like a significant intrusion on my privacy, but she also began throwing away my drinks that were still on the table. When I confronted her, she apologized and explained that she had been told I had already checked out. While I understand mistakes happen, it was disappointing that she continued clearing items even after seeing I was clearly still in the room. It was a frustrating and awkward situation that left a negative impression at the end of an otherwise lovely visit. With better communication between departments and a bit more sensitivity to guests’ privacy, this stay would have been perfect. I truly loved everything else about the hotel and hope this feedback helps improve the experience for future guests.

Amazing hotel with large rooms right off Michigan avenue. Staff is amazing, they are always friendly and helpful.