East of The Strip Cheap Holidays

We never received service in the 4 nights we were there. I washed the towels in the washer and dryer in the suite. The floors were sticky in the room. There was a cockroach. The pool decks are broken up, the bbqs were not functional. The activities room was great for the kids. The gyms were nice.

We had an absolutely wonderful stay at The Platinum Hotel, and a huge part of what made it so memorable was the incredible kindness of the manager, Lindsay. I was in Las Vegas with my granddaughters for two BTS concerts and a visit to the Sphere. When we arrived, our original room wasn’t quite ready, so we went over to Tuscany for something to eat and came back later. What happened next was completely unexpected. Lindsay upgraded us, at no additional charge, to an incredible top-floor two-bedroom, two-bath suite with a huge kitchen, dining area and an enormous balcony. She told me she had been waiting for a nice family to give the suite to, and that she loved that a grandmother was bringing her granddaughters to Las Vegas for this special trip. But Lindsay’s kindness didn’t stop with the upgrade. When our travel plans became difficult, she offered us an additional night at the hotel at no charge so we wouldn’t have to worry. They even personally drove us to the airport. The Platinum is within walking distance of both the Las Vegas Strip and the Sphere, which made getting around incredibly convenient. The Platinum itself was comfortable, spacious and wonderfully located, but exceptional hospitality ultimately comes down to people. Lindsay went far beyond anything we could have expected, and she exemplifies what exceptional hospitality should look like. Thank you, Lindsay, and thank you to The Platinum Hotel for helping make our Las Vegas trip unforgettable and amazing!

Amazin