Mojave Desert Cheap Holidays

No refrigerator or coffee maker that the website stated would be in the room.

Pool was dirty. Hardly any food options in hotel. Everything was closed

Free parking, spacious room

Clean room with average amount of space. Bed was comfortable. The room that we had at first had a nice view of the High Roller and the Sphere and the second room was a view of the pool and promenade. During one of our first couple of days, there was no hot water for my husband and I to get ready for dinner and we notified staff ASAP. Someone came up within 15-2min and stated since we were so far away from the boiler that it was going to take a while for us to have the water warmed up. Which in a hotel this should not be an issue so he was notifying a person that handles that the next morning. After waiting another 20-30 min the water was still chilly but getting warmer. We asked what could be done. At first we were offered casino credit or a dinner voucher both at $50. This still did not solve the water heating issues. We brought up changing rooms and also stating that we had paid extra for the room to get the "city view." They stayed that this was an Expedia fee and not on their end. (Which on their site you indeed pay extra for the view that we got.) However, we were able to be moved to a different room with a nice view of the pool and promenade. Which was comparable and I appreciate them for doing that. But still beware of potential water heating issues for the city view portion of the hotel. Overall our trip was nice and the stay was still very clean which I can appreciate.

When we checked in there were no rooms available for what we reserved. The "upgrade" to a suite was NOT an upgrade at all. Yes a king bed and a couch, but certainly not better. Our daughter slept on the couch instead of the heard rollaway that was provided. We were given our booked room the next day with 2 queen beds and the room was better than the so called "upgraded" one. We were offered no compensation for the inconvenience. However, when we were sent a text from Westgate giving us a $75 a day credit, that wasn't actually a credit, Dre was kind enough to honor the text giving us a credit for $75. The pool was a hot mess with not enough seating or staff. Instead of so many towel people, you could have used them for bar/hostess service.

No refrigerator or coffee maker that the website stated would be in the room.

Pool was dirty. Hardly any food options in hotel. Everything was closed

Free parking, spacious room

When we checked in there were no rooms available for what we reserved. The "upgrade" to a suite was NOT an upgrade at all. Yes a king bed and a couch, but certainly not better. Our daughter slept on the couch instead of the heard rollaway that was provided. We were given our booked room the next day with 2 queen beds and the room was better than the so called "upgraded" one. We were offered no compensation for the inconvenience. However, when we were sent a text from Westgate giving us a $75 a day credit, that wasn't actually a credit, Dre was kind enough to honor the text giving us a credit for $75. The pool was a hot mess with not enough seating or staff. Instead of so many towel people, you could have used them for bar/hostess service.

Pool was dirty. Hardly any food options in hotel. Everything was closed

Free parking, spacious room