Spessart-Main-Odenwald Cheap Holidays

Mit dem Zimmer, dem Spa Bereich und dem Restaurant waren wir insgesamt zufrieden. Der Service war jedoch leider unterdurchnittlich. Im Laufe unseres Aufenthalts ging mehrere Male etwas mit den Karten zum Öffnen der Zimmer schief (zum Beispiel Karten vertauscht fuer zwei Zimmer in unserer Gruppe beim check in, Karte abgelaufen um 10 Uhr am Tag der Abreise obwohl check out bis 11 Uhr). Ich habe Verständnis dass mal etwas schief geht, aber das waren insgesamt 4 Probleme mit den Zimmerkarten bei einem 2 tägigen Aufenthalt. Absolut inakzeptabel war der Service einer Angestellten beim Frühstück. Am ersten Frühstück wurden wir sehr deutlich und unfreundlich darauf hingewiesen, dass ein gemeinsamer Tisch für alle in unserer Gruppe nun nur mit Schierigkeiten spontan umgesetzt werden kann. Jedoch hat uns beim check in niemand darauf hingewiesen, dass ein gemeinsamer Tisch unserer Gruppe fürs Frühstück im Vorfeld angekündigt werden sollte, obwohl offensichtlich war dass die Zimmer von unserer Gruppe individuell gebucht wurden. Absolut unterirdisch lief es dann am zweiten Morgen: Wir wurden zu einem Tisch geführt, der nur über fünf Plätze und Stühle verfügt, unsere Gruppe bestand aber aus neun Leuten. Eine höfliche Nachfrage führte zu keiner Verbesserung, so dass wir uns letztlich zu neunt um den einen Tisch quetschen mussten. Ich kann das Hotel somit leider nicht empfehlen.

Gorgeous ambiance in the lobby, with beautiful flower bouquets everywhere! Right next to the park, where the kids can run around.

The property is a classic old style hotel from the 1800s that is beautifully adorned with chandeliers, marble floors , a library , piano bar and superb front desk staff. There is always helpful staff to assist in any questions related to the hotel , dining and directions to highlights. The rooms have 12 door ceilings with high quality finishing and are generous in size. One issue is that they advertise that the rooms are air conditioned and that is not accurate. They have a fan vent 1 of them with a control for fan speed. Only moderate cool air but certainly not air conditioned. I discussed this with the front desk and I was correct and they plan on having proper air conditioning in the hotel next year. The indoor restaurant Oscars having no air conditioning nor a ceiling fan is stifling in the hot weather we encounterd in beginning of July plus Very Expensive. It is well located with great shopping out its front door , Starbucks accross the street and old town Frankfurt within 4-5 blocks.

Lovely hotel with amazing location it’s my 4th time can’t wait to go back 🌪️

The hotel was very nice, clean and very accommodating.

Very lovely hotel. We enjoyed the relaxing pool / spa area. The tunnels underneath the residences were great to not have to go out into the cold to get to the main building and spa. Staff were all very friendly and welcoming. Definitely recommend.

Gorgeous ambiance in the lobby, with beautiful flower bouquets everywhere! Right next to the park, where the kids can run around.

The property is a classic old style hotel from the 1800s that is beautifully adorned with chandeliers, marble floors , a library , piano bar and superb front desk staff. There is always helpful staff to assist in any questions related to the hotel , dining and directions to highlights. The rooms have 12 door ceilings with high quality finishing and are generous in size. One issue is that they advertise that the rooms are air conditioned and that is not accurate. They have a fan vent 1 of them with a control for fan speed. Only moderate cool air but certainly not air conditioned. I discussed this with the front desk and I was correct and they plan on having proper air conditioning in the hotel next year. The indoor restaurant Oscars having no air conditioning nor a ceiling fan is stifling in the hot weather we encounterd in beginning of July plus Very Expensive. It is well located with great shopping out its front door , Starbucks accross the street and old town Frankfurt within 4-5 blocks.

The hotel was very nice, clean and very accommodating.

Gorgeous ambiance in the lobby, with beautiful flower bouquets everywhere! Right next to the park, where the kids can run around.

Lovely hotel with amazing location it’s my 4th time can’t wait to go back 🌪️

The location and views were incredible! Our room was lovely; very clean, comfortable and charming. and there was so much care and detail for our 5 year old: special sheep sheets, a kids dining set for breakfast- it really made her feel special. Breakfast was delicious, and the stocked fridge to purchase beer or wine was really nice in the evening after we put our little one to sleep - we had a beer on our balcony looking up at the castle and out to the river. We will definitely need to return!

I stayed here in 2016 when it was a 3 star hotel. Now with the new renovations and new design of the interior of the building it is truly a 4 and a half star hotel. The restaurant and bar staff were very friendly and pleasant. Great dinner menu. Will return and stay here in December while I Christmas shop!