Zdrelo Spa Beach Holidays

I mostly enjoyed my stay at Black Pearl suites. It is centrally located in the old town area close to the Bohemian Quarter. Lots of cafés, restaurants, and bars within walking distance. Some complaints – the elevator is tiny and only accommodates one person. If you have lots of luggage, be prepared to walk up the stairs to the fifth floor. The bed in my room was hard as a rock and for some reason only one foot off the ground. The front desk is not staffed 24 seven. The staff leave at the end of the day. So if you need anything you must wait till the following day. Generally, it was a good experience.

Great value,

There is no check-in counter, so you need to coordinate with the host beforehand. Otherwise, they will tell you to wait until they are ready, which might require you to go to the KFS and wait for 2 hours there. The breakfast was nice, as relates to the food itself. However, there are 2 major drawbacks: the restaurant only opens at 9 am, which makes it impossible if you have any plans for the morning, like a tour or a business meeting. Also, the restaurant is full of smokers and there is only a very small and smoky "non-smoking" section.

This hotel short of staff and no instructions to assist late check in. actually it's 7pm. We spent 1 hour to find out how to check in. it's totally unacceptable and unsatisfied. Not house keeping for the second night stay and no blanket in the room. Won't book this hotel anymore for my next trip for this hotel.

Excellent staff and service

Amazing stay

Great hotel. Very nice interior and pretty good breakfast. Staff were very helpful and friendly. There is a shop next door so very convenient. I would stat again for sure.

Great hotel. Very nice interior and pretty good breakfast. Staff were very helpful and friendly. There is a shop next door so very convenient. I would stat again for sure.