Pacific States Beach Holidays

Great hotel

Property is showing it's age. But overall a good hotel in Waikiki. Would stay here again.

Rooms were old and basic, particularly considering the price. Parking costs extra, and there are no proper beach loungers, just rather uncomfortable deck chairs. The staff were never rude, but almost everything seemed to require more effort than it should. Housekeeping was also inconsistent. On one day our room was left without clean towels or coffee. We travelled nearly 5,000 miles from the UK for our holiday, so this was meant to be a special part of the trip. Unfortunately, the experience was so disappointing that it genuinely took the shine off our holiday. The location is fantastic, but unfortunately that was the only part of the stay that felt worthy of the price. The resort did very little to make the experience feel special or memorable. I think the management needs to take a serious look at what this hotel is supposed to represent and whether the experience currently matches the rates being charged. At present, it feels more like a basic self-catering apartment complex than a resort hotel. Sorry to be so blunt, but when you have travelled 5,000 miles and paid these prices, it is reasonable to expect considerably more.

Good: the views regardless of the room you pay, you’ll still see a good shot of the ocean. The view of Diamondhead from the 3rd floor Pool/Bar area is amazing. Needs work: the rooms are a little dated, the pool is on the smaller side and there is no hot tub. Valet parking was nice but very limited. Overall a 3.5.

We loved this beautiful, convenient hotel.

Great Hotel and friendly staff.

Excellent staff and accommodations!!