Southeast Florida Beach Holidays

Coffee was $11/Cup for small 8 Oz. And $25 for a prepackaged sandwich! 😳 Just ridiculous! Room A/C was so loud we could not sleep. Despite complaining, nothing could or was done to address it. 👎 Construction next door was load and dusty, rendering the balcony useless. 🙁 If we hadn't gotten a great rate on-line (Expedia) for this hotel, we'd have left to stay somewhere else. 5 Star Hotels don't have these issue. I'd give it 3.5 Star at best.

Assistants Front Desk. Our recent family stay at The Pelican Grand was wonderful overall, but our experience was marred by an unacceptable interaction during checkout. After a front-desk error resulted in our pack-and-play being mistakenly handed over to a family member along with another guest's groceries, we told the desk that they could retrieve the misplaced items. Instead of resolving the issue, the assistant responded with hostile, threatening emails and phone calls While we greatly appreciate the quality of the resort and staff otherwise, this aggressive conduct ruined the end of our trip. Guests should be treated with respect and staff should own up when they make a mistake. Very disappointed 😞.

Coffee was $11/Cup for small 8 Oz. And $25 for a prepackaged sandwich! 😳 Just ridiculous! Room A/C was so loud we could not sleep. Despite complaining, nothing could or was done to address it. 👎 Construction next door was load and dusty, rendering the balcony useless. 🙁 If we hadn't gotten a great rate on-line (Expedia) for this hotel, we'd have left to stay somewhere else. 5 Star Hotels don't have these issue. I'd give it 3.5 Star at best.