The Boldons Adventure Holidays

This was a 3 night break. Really looking forward to a good catchup in top class surroundings and hoping to eat in most nights after days exploring, but our dining experience from 10 minutes of arrival soured those plans. We had pre booked afternoon tea for our arrival…pot of tea came, then, after waiting for an hour and asking 3 times when we could expect the food, the afternoon tea food was placed infront of us. Incorrect order as we had pre informed them that one guest was a vegetarian and that had been totally forgotten. After waiting a further 20mins, veggie sandwiches arrived - had been hastily put together . By this time, we had to order more tea as we had none left after the wait! The staff, none of whom appeared very experienced in making the customer feel “special” or even “satisfied” didn’t seem bothered about our wait. After this horrendous start to our visit, we decided that we would write the experience off and give the catering another chance-lounge bar for a meal in the evening. Our order for drinks and from the menu was taken after a 15 minutes wait. However…we had to chase up the drinks as we still had not received them after another 15mins. Then we had to chase up our order after a further hour’s wait!!! We were not alone in having to wait and once again the staff were glum! On a positive side, breakfast in the restaurant- helpful, smiling staff and efficient service. Rooms clean and comfortable. Well done Mollie & Iwona! Walking trails👍. Will not be back!

A lovely stay at this hotel. Highlights were the staff and the breakfast service (charming and old school). The room was decent, though parts of the hotel looks slightly worn (the stairwells), but nothing a lick of paint would not fix; would stay again. The grounds looked impressive.

Robert was an excellent host, very helpful and kind. Breakfast all cooked to order, fresh and homemade. The house and bedroom was luxurious with everything you could ever need. Views are spectacular - 360 degree. Berwick-Upon-Tweed 10 min car journey.

A lovely stay at this hotel. Highlights were the staff and the breakfast service (charming and old school). The room was decent, though parts of the hotel looks slightly worn (the stairwells), but nothing a lick of paint would not fix; would stay again. The grounds looked impressive.