Pomerania Adventure Holidays

Friendly staff - very clean

We have stayed numerous times at this hotel over the years whilst on business in the area and have always been very pleased with it. However, this time, we were disappointed that the hotel no longer cleans or tidies your room during your stay at all. They cite 'Eco-friendliness' as their reason for this, but obviously it is really cost-cutting. So it means that nobody makes the beds, tidies the bathroom, washes glasses in your room. Nothing whatsoever during your entire stay. Of course, we can do all these things ourselves, and we did, but what am I paying a four star hotel for then? Otherwise, the hotel is excellent, but they really do need to review this policy.

The property is in an excellent location and beautifully decorated. We arrived early and thankfully our room was ready. The room was nice, clean and spacious but every time someone in a room nearby let their door slam the wall where the headboard was shook. There was no information on room service other than a QR code on the tv that changed every 5 seconds. More frustratingly, if you wanted room service nothing was available until the kitchen opened at 1pm despite the information saying it was available all day. There were no other food options in the bar or hotel so we had to wait. We visited the roof terrace but the bar was empty and we had to go back down to the bar to order. Overall for the price it was a very average experience.

Friendly staff - very clean

The property is in an excellent location and beautifully decorated. We arrived early and thankfully our room was ready. The room was nice, clean and spacious but every time someone in a room nearby let their door slam the wall where the headboard was shook. There was no information on room service other than a QR code on the tv that changed every 5 seconds. More frustratingly, if you wanted room service nothing was available until the kitchen opened at 1pm despite the information saying it was available all day. There were no other food options in the bar or hotel so we had to wait. We visited the roof terrace but the bar was empty and we had to go back down to the bar to order. Overall for the price it was a very average experience.

Very nice and clean with tea and coffee in the rooms, staff was very friendly and helpful. Location is perfect you are in the center of everything, be aware only taxi can get you to the property, there are restrictions on vehicles and uber or Bolt can’t get there as they don’t have permission, we had to walk to the hotel about 500 m on cobble road with luggage, not fun

Friendly staff - very clean

Great stay with great views. Breakfast is excellent!