French West Indies Adults Only Holidays

We had the worst deluxe pool.cottage, the highest on the estate, pool didn't work had to ask reception at least 3 times before resolved. Ocean view was over 400 metres away. Blue building on our left, reception said it was an administration office, it was in fact a water pumping station and sewerage treatment works, it was very noisy. When challenged they blamed experian itself, saying they had a poor relationship with them and to get a better deluxe cottage we should of used their own website. Reception were dismissive on occasions and the bar mixologists were overall poor. Most of the serving staff were going through the motions, only a handful were sincere.