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Reviews of Woolpack Inn Beckington by Greene King Inns

3 out of 5
Woolpack Inn Beckington by Greene King Inns
2 Warminster Rd, Beckington, Frome, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 95 out of 210 reviews" "
Rating 8 - Good. 80 out of 210 reviews" "
Rating 6 - Okay. 22 out of 210 reviews" "
Rating 4 - Poor. 10 out of 210 reviews" "
Rating 2 - Terrible. 3 out of 210 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

katie

Stayed 1 night in Mar 2024

8/10 Good

Gary

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Overall good value
Excellent staff, looked after us well in bar and restaurant - very cheerful. Double room was adequate but definitely in need of renovation. "Mature" furniture and decoration. Plentiful hot water though despite lacking several fixtures, shower was good. Quiet room despite being on front road. Bed ok but pillows need upgrade. Restaurant food very good and reasonably priced. Good overall for price.
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food and accommodation
Been to the Woolpack many times, superior rooms are good with a sofa and armchairs, good choice of breakfast items, generally well cooked, the same with evening meals. Rooms are clean and supplied with a kettle and sachets for tea and coffee making.
Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice pub but rooms in need of improvement
A nice pub with decent food, especially the breakfasts, but the bedrooms are in need of a good update and decoration.
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, comfortable, great breakfasts.
Stayed 2 nights in Oct 2023

4/10 Poor

David

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Pub and restaurant are fine, staff very friendly and welcoming - but rooms are pretty shabby. Tired decoration, mould in the bathroom and in the cupboard that operates as a wardrobe.
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Superior room good, all very clean. food very good although a bit slow at times due to large parties being catered for, Gammon was the best had for a long time
Stayed 4 nights in Aug 2023

8/10 Good

Ruth

Travelled with family
Liked: Staff & service
Overnight stay
An overnight stay. The staff were friendly and very helpful. The twin room was a reasonable size and beds comfy. Bathroom needs an update although shower very good with plenty of hot water. Paintwork could do with some attention. Value for money-not sure.
Stayed 1 night in Aug 2023

8/10 Good

Christopher

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Carolyn

Stayed 2 nights in Jun 2023

10/10 Excellent

Andrew

Stayed 1 night in Jun 2023

8/10 Good

Terry

Stayed 2 nights in Apr 2023

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great pub to lie your head
Great pub and base for a attending a gig in Frome. Staff were great and looked after us
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Top Village Pub
Friendly - Good Food - Will be returning
Stayed 1 night in Apr 2023

10/10 Excellent

AS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Paul

Stayed 2 nights in Mar 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really pleasant stay for me and my partner . The staff were excellent and very helpful. Thank-you for the lovely stay.
Stayed 2 nights in Mar 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Jane

Liked: Staff & service
Disliked: Property conditions & facilities
Welcoming Pub
We arrived at The Woolpack on a cold afternoon, so it was nice to walk into a bright, warm environment. The staff were all very welcoming and friendly, this continued for our whole stay. The food served was delicious, plentiful and reasonably priced. Our room and bathroom definitely needs some TLC and updating. We did have a lot of noise coming from the corridor door shutting. This did interrupt our sleep. Even though the pub is on a road junction, we didn’t really hear much traffic noise.
Stayed 4 nights in Feb 2023

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming
A really welcoming place for us. No issues with us getting there quite late. Helpful with dietary requirements. Breakfast great. Really nice old traditional feel to the whole place. One gripe... I had a twin room... both beds felt like they had gone a long way past their useful life. Like the mattress was on top of a partially collapsed frame That was unfortunate in an otherwise really good place.
Stayed 1 night in Jan 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, room comfort
Lovely Hotel
Lovely Hotel, staff very friendly
Stayed 1 night in Sep 2022

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A fine well kept English inn in a well placed position.It had good friendly atmosphere and the staff were very welcoming. A good place to stay.
Stayed 2 nights in Sep 2022

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Old World charm, staff friendly and helpful.
Stayed 1 night in Sep 2022

10/10 Excellent

Rikki

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to Stay and dine
Stayed 1 night in Aug 2022

8/10 Good

john

Travelled with partner
Liked: Staff & service
Staff excellent, the place looks tired and needs an all round update, but we still enjoyed our stay.
Stayed 5 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disappointed with room...
Service was excellent and very friendly....room had no view...headboard on bed was very worn...not enough sugar and milk in room....needed a fan for air conditioning as very hot even with windows open...towel in bathroom was already used but there was other fresh ones available...
Stayed 1 night in Aug 2022

10/10 Excellent

M

Liked: Cleanliness, staff & service, room comfort
Tears for Fears Visit
Staff brilliant, food good, bathroom was a bit tired and shower was small so if you stay and you are tall don't have the rooms on the top floor! Overall a very pleasant stay
Stayed 1 night in Jul 2022

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, friendly staff and good food
Stayed 1 night in Jun 2022

6/10 Okay

Reed R

Travelled with partner
Liked: Cleanliness, staff & service
We liked the location in an older community that is walkable. We were on a top floor in June and the room was excessively hot. They provided a small fan to help. The shower was impossible with no head clearance.
Stayed 2 nights in Jun 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay
Great food, very friendly staff.
Stayed 2 nights in Jun 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 Days in May ‘22
The Inn itself is very good, superior room was nice with plenty of space. There was a good choice available for Breakfast, which is served at your table. Evening meals can be taken in the restaurant or in the bar areas, again there is a reasonable choice. The only negative is that the premises is in a very poor phone signal area, and the Cloud WiFi was useless, texts could be sent sometimes but nothing else, until you are about a half mile up the road !!
Stayed 3 nights in May 2022

6/10 Okay

stuart

Liked: Staff & service
Stayed 2 nights in May 2022

8/10 Good

Jenny

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2022

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Room like a brothel
Room looked like a hookers bedroom, floor to ceiling leather headboard in red…
Stayed 1 night in Nov 2021

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay friendly welcome by a loverly women and great staff will use again when I am working in that area again
Stayed 1 night in Nov 2021

2/10 Terrible

Maurice Edward

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We did not stay ! When we arrived in our room, Superior room no.1, it was freezing cold. There was an oil-filled radiator that did not work, and no central heating. On discussion with the receptionist a young man came to the room, discovered the cold conditions, tried the radiators, fetched a replacement oil-filled radiator, checked the central heating pipework and informed us the heating would not be on till 6pm, at which time he might have to bleed the radiators. All of this should have been checked prior to our arrival. Indeed, someone must have known the conditions in the room since condiments had been put in place. By this time I had developed a severe case of shivering. To be noted,, downstairs the premises were warm, as one would expect. My wife and I felt we were unable to stay in these circumstances. On informing the receptionist we would not be stopping she repeatedly asked what could be done to change our minds. The simple answer is we should never have been exposed to such atrocious conditions in the first place. I was further insulted that, when I arrived home and checked my bank account the Woolpack had had the audacity to charge my account for a stay that they had made totally intolerable in the first place. I have, at last, received a full refund. We are more than a little disappointed by this episode as we have enjoyed our previous stays at the Woolpack and it had become our automatic first stop when visiting my southern family.
Stayed 3 nights in Nov 2021

8/10 Good

S

Liked: Cleanliness, staff & service, room comfort
Stay 4th to 6th of November
I would reallly recommend the Woolpack. It was obvious that some work was needed to our room, and the heating!! I suspect that the lock down has been hard. It is made up by fantastic staff, service and food. If I am in the area, I will definitely stay here agaain.
Stayed 2 nights in Nov 2021

10/10 Excellent

Steve

Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Wi-Fi was a huge disappointment. I was unable to register with the Cloud.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were given an upgrade which was lovely and the room was a suite. Very comfortable bed and quiet too!
Stayed 1 night in Sep 2021

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel generally good, some rooms in need of a refresh. Restaurant service and food good Good breakfast choice
Stayed 3 nights in Sep 2021

10/10 Excellent

bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Room a little dated needs a refresh. Was quite warm up there too. Access not good, old building with uneven steep stairs, not at all good for gals in High Heels. Marie and Lisa were very helpful and kind and gave us a very warm welcome.
Stayed 1 night in Sep 2021

8/10 Good

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely little pub and hotel, however if you’re tall then you’ll struggle in the rooms. Due to being so old the rooms at the top have extremely low ceilings meaning we couldn’t stand up straight in the shower properly! Other than this we had a lovely stay and staff were excellent! Food in the pub also delicious!
Stayed 2 nights in Sep 2021

8/10 Good

Qiuping

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice and comfortable stay
Stayed 1 night in Jul 2021

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woolpack Beckington.
Had a lovely night very comfortable bed with clean bedding. Staff fantastic and made us very welcome. The halls stairs and room could do with a face lift, looking a bit tired. It is also a very old building so lots of squeaky floor boards. Had an evening meal and breakfast both absolutely lovely. Would recommend
Stayed 1 night in Jul 2021