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Overview of Mercure City Zwolle Hotel

Photo gallery

Featured image
Premium bedding, desk, iron/ironing board, free cots/infant beds
View from Room
Premium bedding, desk, iron/ironing board, free cots/infant beds
Premium bedding, desk, iron/ironing board, free cots/infant beds
UNESCO Sustainable Property

Mercure City Zwolle Hotel

4 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationIJsselhallen Zwolle5 min drive
    Popular LocationOverijssels Ventrum Beeldende Kunsten8 min drive
    Popular LocationMuseum De Fundatie8 min drive
    AirportLelystad (LEY)39 min drive

Choose dates to view prices

Privilege, Superior Room, 1 Double Bed with Sofa bed

4.9/5 guest room rating
  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double Room, 1 Double Bed

4.8/5 guest room rating
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Single Beds

4.8/5 guest room rating
  • 226 sq ft
  • Sleeps 2
  • 2 Single Beds

About this area

Zwolle

Located in Zwolle, Mercure City Zwolle Hotel is in the business district and near theme parks. Notable landmarks in the area include Grote Markt and Anningahof Sculpture Park, and travellers wishing to experience a bit of culture can try Museum De Fundatie.
Popular Location

What's nearby

  • IJsselhallen Zwolle - 5 min drive
  • Overijssels Ventrum Beeldende Kunsten - 8 min drive
  • Museum De Fundatie - 8 min drive
  • Grote Kerk - 10 min drive
  • Grote Markt - 10 min drive

Getting around

  • Zwolle Station - 8 min drive
  • Schiphol Airport (AMS) - 81 min drive

Restaurants

  • Restaurant de Hanze — 1 min walk
  • De Beren - 3 min drive
  • Rondvaart Zwolle - 4 min drive
  • Vidiveni Bistronomie - 4 min drive
  • Poppe - 4 min drive

About this property

Mercure City Zwolle Hotel

4-star eco-friendly hotel near Museum De Fundatie
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and self parking. All 72 rooms offer free WiFi, room service and TVs with satellite channels. Premium bedding, coffee makers and hairdryers are among the other amenities available to guests.
Mercure City Zwolle Hotel offers 72 forms of accommodation with coffee/tea makers and complimentary slippers. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 3.00 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 18.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Hiking/biking trails

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference centre (4844 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Handrails in stairwells
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • 40-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for EUR 20.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night
  • Utility surcharge: EUR 2 per person per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 18.00 per person (approximately)
  • Self-parking fee: EUR 3.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Mercure Hotel Zwolle
Mercure Zwolle
Zwolle Mercure Hotel
Mercure City Zwolle
Mercure City Zwolle Hotel Hotel
Mercure City Zwolle Hotel Zwolle
Mercure City Zwolle Hotel Hotel Zwolle

Frequently asked questions

Can I cancel my reservation for free at Mercure City Zwolle Hotel and receive a full refund?
Yes, Mercure City Zwolle Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure City Zwolle Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure City Zwolle Hotel ?
As of 13 Apr 2021, prices found for a 1-night stay for 2 adults at Mercure City Zwolle Hotel on 14 May 2021 start from £72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure City Zwolle Hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night.
How much is parking at Mercure City Zwolle Hotel ?
Self-parking is available for EUR 3.00 per night.
What time is check-in at Mercure City Zwolle Hotel ?
Check-in is from 2:00 PM - midnight.
What time is check-out at Mercure City Zwolle Hotel ?
Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).
Where is Mercure City Zwolle Hotel located?
Situated in the business district, this eco-friendly hotel is 1.8 mi (2.9 km) from Museum De Fundatie and 1.8 mi (3 km) from Grote Markt. Anningahof Sculpture Park and Kampen Bovenkerk are also within 12 mi (20 km).

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 155 out of 429 reviews
5 - Excellent 36%
Rating 4 - Good. 226 out of 429 reviews
4 - Good 53%
Rating 3 - Okay. 35 out of 429 reviews
3 - Okay 8%
Rating 2 - Poor. 9 out of 429 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 429 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

3.6/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Disliked: Amenities
Parkeren is eenvoudig voor de deur. Hotel is sober en de prijs/kwaliteit is scheef. Geen 4 sterren waardig.
Stayed 2 nights in Jul 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but nice
Nice hotel, pictures are accurate Staff are friendly enough Room has everything you’d need for the price you pay. No issues and will return
Stayed 7 nights in Dec 2019

4/5 Good

Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the welcoming drinks found in the fridge and toiletries items in the cupboard.
Stayed 1 night in Dec 2019

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