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Reviews of Steigenberger Icon Grandhotel Handelshof

Steigenberger Icon Grandhotel Handelshof
Salzgaesschen 6, Leipzig, SN

Reviews

9.6

Exceptional

Rating 10 - Excellent. 798 out of 1002 reviews" "
Rating 8 - Good. 166 out of 1002 reviews" "
Rating 6 - Okay. 23 out of 1002 reviews" "
Rating 4 - Poor. 9 out of 1002 reviews" "
Rating 2 - Terrible. 6 out of 1002 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this beautiful hotel!
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience! All the staff was above and beyond incredible. The hotel bar was fantastic as well
Stayed 1 night in Dec 2023
Response from Vanessa Hirdes on 27 Dec 2023
Dear Jessica,We are delighted that you had an incredible experience at our hotel and that both our staff and the hotel bar have won your praise. It is always our goal to make our guests' stay as pleasant and memorable as possible.We look forward to your next visit to the Steigenberger Icon Grandhotel Handelshof.With kind regardsVanessa HirdesFront Office Supervisor

10/10 Excellent

Anita, zionsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW! This hotel was amazing. Lots of space, lots of outlets and lighting. Convenient for the Christmas market and other shopping/food. The staff were extremely helpful and friendly. Would highly recommend this hotel.
Stayed 2 nights in Dec 2023
Response from Vanessa Hirdes on 14 Dec 2023
Dear Anita,i am very pleased that your stay at the Steigenberger Icon Grandhotel Handelshof met your expectations. Your words of praise regarding our rooms, the convenient location and especially our staff are a great pleasure and confirmation for our entire team.It is nice to hear that you would recommend us to others. We hope to welcome you as our guest again soon.Yours sincerely,Vanessa HirdesFront Office Supervisor

10/10 Excellent

Mark

Travelled with family
My third time staying here. It is our place in Leipzig
Stayed 1 night in Dec 2023
Response from Vanessa Hirdes on 14 Dec 2023
Dear guest,we are very pleased to hear that you enjoyed your third stay at the Steigenberger Icon Grandhotel Handelshof and consider our facilities to be your place in Leipzig.We appreciate your loyalty and always strive to make your stay as pleasant as possible.Yours sincerely,Vanessa HirdesFront Office Supervisor

10/10 Excellent

Thomas, Princeton Junction

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Vanessa Hirdes on 12 Nov 2023
Sehr geehrter Gast,vielen Dank, dass Sie die verschiedenen Bereiche unseres Hauses so positiv hervorheben.Wir würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenVanessa HirdesFront Office Supervisor

10/10 Excellent

Simon, Newquay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
Beautiful hotel. Great breakfast. Friendly and helpful staff and a perfect location.
Stayed 3 nights in Sep 2023

10/10 Excellent

Aileen, Inverurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Pascal Stahl on 7 Sept 2023
Dear Aileen,It brings us immense joy to learn that you see a wonderful stay at the Steigenberger Icon Grandhotel Handelshof.Our objective here is always to provide an exceptional level of service and comfortable accommodation that makes our guests feel at home away from home. It seems we were able to achieve this during your stay, and for that, we are truly delighted.Your positive comments are not only a testament to the dedicated efforts of our team but also serve as a motivation for us to further enhance our service quality. We hope that your delightful experience will bring you back to us in the near future. It would be our pleasure to welcome you back and strive to make your next stay even more enjoyable.Kind regards,Pascal StahlFront Office Manager

10/10 Excellent

amir

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2023
Response from Erich Dankov on 15 Aug 2023
Sehr geehrter Gast, es freut uns sehr, dass Sie Ihren Aufenthalt in unserem Handelshof als ausgezeichnet bewertet haben. Ihre lobenden Worte über die Sauberkeit, den Zustand und die Ausstattung unseres Hauses sowie unseren Service und unser Personal sind eine große Anerkennung für unser gesamtes Team. Wir sind stolz darauf, unseren Gästen ein unvergessliches Erlebnis zu bieten und legen großen Wert auf Details. Daher sind wir besonders erfreut zu hören, dass diese Aspekte Ihren Aufenthalt bei uns positiv beeinflusst haben.Wir hoffen, Sie bald wieder als Gast in unserem Haus begrüßen zu dürfen und freuen uns darauf, Ihre Erwartungen erneut zu übertreffen.Mit freundlichen Grüßen Erich DankovFront Office Supervisor

10/10 Excellent

Omer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was really amazing, the only thing that wasnt perfect was the instead of a double bed i got two single beds attached together and it wasnt that comfy at night..also the duvet was single which barely covered my body.
Stayed 3 nights in Aug 2023
Response from Pascal Stahl on 10 Aug 2023
Dear Omer,Firstly, allow me to express my gratitude for choosing Steigenberger Icon Grandhotel Handelshof as your preferred place of stay. Your kind words about our hotel being 'amazing' are genuinely appreciated.We understand that comfort is one of the most crucial aspects of a pleasant stay, and we apologize if your experience regarding the bed and duvet did not meet your expectations. We believe that a good night's sleep is paramount for our guests and we strive to provide the most comfortable sleeping arrangements.Your feedback is invaluable to us, as it helps us to understand areas where we can potentially enhance our service. While I can't make promises or offer solutions, your comments will be noted and passed on to the appropriate team for their consideration.Once again, thank you for your candid feedback. We hope to have the opportunity to welcome you back, offering you an even better experience and fully living up to the reputation of the Steigenberger Icon Grandhotel Handelshof.Kind regards,Pascal StahlFront Office Manager

10/10 Excellent

David, EAST KEW

Liked: Cleanliness, staff & service, property conditions & facilities
Arriving at 11.30 my room was already available, the car was valet parked and the front desk could not have been more helpful. It got to 34 degrees outside but the room was very well airconditioned. Excellent Hotel, highly recommended.
Stayed 1 night in Jul 2023
Response from Vanessa Hirdes on 13 Jul 2023
Dear guest,thank you very much for taking the time to write such a wonderful review of your stay with us at our Steigenberger Icon Grandhotel. We are very pleased to hear that you were positively impressed with our car valet service, helpful front desk staff, and comfortable air conditioning in your room. We take pride in providing excellent customer service and we strive to make every guest feel welcomed and at home. We appreciate your kind words and we look forward to welcoming you back soon!With kind regardsVanessa HirdesFront Office Supervisor

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for the main attractions in the centre of Leipzig. Friendly staff and plenty of facilities.
Stayed 4 nights in Jun 2023
Response from Vanessa Hirdes on 2 Jul 2023
Thank you for your kind review. We are delighted to hear that you enjoyed the convenience of our location, the friendly staff, and the facilities we offer. We take pride in providing a clean and well-maintained environment for all our guests, as well as in delivering excellent service. We hope to welcome you back soon to enjoy more of what the Steigenberger Icon Grandhotel has to offer.With kind regardsVanessa HirdesFront Office Supervisor

10/10 Excellent

FERNANDO, NEW YORK

Liked: Cleanliness, staff & service, property conditions & facilities
Very good standards. Ample room and bathroom, Small suggestion: need to fix the shower since water leaks outside the shower cubicle. Very good breakfast and staff in general.
Stayed 2 nights in May 2023
Response from Vanessa Hirdes on 10 Jun 2023
Dear Guest,thank you for taking the time to review your stay at Hotel Steigenberger Icon Grandhotel Handelshof Leipzig. We appreciate your positive feedback on our room and bathroom amenities, as well as our breakfast and staff.We understand that one aspect of your stay could have been improved, and we sincerely apologize for any inconvenience. Here at the hotel, we strive to provide our guests with the highest level of comfort and hospitality possible. We will ensure that all necessary steps are taken to make sure future visits are even better than this one. Once again, thank you for providing us with valuable insight into your experience with us. We look forward to welcoming you back in the near future!With kind regardsVanessa HirdesFront Office Supervisor

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Pascal Stahl on 9 Mar 2023
Dear guest,thank you so much for your nice summary and for reviewing us with the highest possible rating. We would be absoluetly honoured, to welcome you back at any time soon.Kind regardsPascal StahlFront Office Manager

8/10 Good

Alfred, Renton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the close proximity to the Christmas market and ease of access to the train station. The Valet Parking was super helpful - I would not have otherwise wanted to attempted to park my car myself.
Response from Pascal Stahl on 21 Dec 2022
Dear Alfred,thank you so much for leaving us a short review of your time with us. It really is a pleasure to read, that you could enjoy your time with us and find a little peace even in these really busy and vibrant christmas time. We are so much looking forward to welcome you again at any time soon, here, in the historic downtown of Leipzig.Kind regardsPascal StahlFront Office Manager

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional!! Beautiful rooms, thoughtful extra items with fabulous smelling soaps and lotions. Super quiet even with Christmas market outside. Phenomenal breakfast!! Every food I loved was there: poached eggs, salmon, veggies, muesli, a million breads and cheese and omelets to order. Full German, English and American breakfast foods and fish and cheeses. Wonderful coffee and free champagne. Service was so polite and attentive. Hot hot sauna and steam room were great after all the sights and museums of Leipzig. We went to the opera dressed to the max from this posh hotel and it felt just right.
Response from Pascal Stahl on 14 Dec 2022
Dear Jane,thank you so, so much for your absolutely flashing review. It is a very special pleasure to read these outstanding feedback to us. Whenever there might be an occassin, that leads you back to our beautiful city, let us know. There will be always a warm welcome in our iconic Grandhotel.Mit freundlichen GrüßenPascal StahlFront Office Manager

10/10 Excellent

Catherine

Stayed 3 nights in Sep 2022

10/10 Excellent

Elizabeth, Skokie

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel with outstanding spa and breakfast. An elegant, comfortable hotel with an accommodating staff.
Stayed 1 night in Sep 2022
Response from Pascal Stahl on 28 Sept 2022
Lieber Elmar,es ist eine Freude zu lesen, dass Sie abschließend einen rundum perfekten Service erleben durften und der Aufenthalt Sie in allen Punkten zufrieden stellen konnte. Wann immer Sie Ihre Wege einmal wieder nach Leipzig führen, würden wir uns über eine erneute Übernachtung bei uns und im historischen Herzen von Leipzig natürlich sehr freuen. Mit freundlichen GrüßenPascal StahlFront Office Manager

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Pascal Stahl on 3 Sept 2022
Dear Morgan,thank you very much for sharing out some impressions of your stay with us. I hope, that you had a lovely trip to Leipzig and to our historic Grandhotel. We would be honoured to welcome you back at our property at any time soon.Kind regardsPascal StahlFront Office Manager

10/10 Excellent

Whe Do

Stayed 3 nights in Aug 2022
Response from Pascal Stahl on 3 Sept 2022
Dear guests,thank you very much for reviewing us and ranking us with ten out of ten points. I assume, you could enjoy our fantastic city and all of the ammenities in our Grandhotel to your maximum satisfaction. Thanks for being our valued guest.Kind regardsPascal StahlFront Office Manager

6/10 Okay

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities
Why are there giant Ukrainian flags hanging outside of your hotel? Why do you think clients need to know to whom you support on a distant conflict? How about focusing on your hospitality job instead of meddling in politics. I do not appreciate your virtue signaling. On a more particular note, bed arrangament was uncomfortable.
Stayed 5 nights in Aug 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Hotel
Located in the center of town for easy walking. Nice, big rooms. There is no cafe, just a bar. Nice for drinking but not for eating. Either pay way more to eat a good but limited menu or walk outside to the many available alternatives.
Stayed 1 night in May 2022
Response from Pascal Stahl on 11 May 2022
Dear Jon, thank you very much for giving us ten out out ten points despite your negative experince in our bar. I just postponed your honest words to our service and kitchen team, so the consider your feedback in planning their nexts stepts. Kind regards Pascal Stahl Front Office Management

10/10 Excellent

Nigel Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
First class hotel. Great service.
Stayed 2 nights in Mar 2022
Response from Pascal Stahl on 1 Apr 2022
Dear Nigel Keith, thank you very much for your wonderful words. Its a pleasure for us, that you enjoied your stay at our hotel. We hope to see you again soon. Kind regards Pascal Stahl Front Office Management

10/10 Excellent

Cheri, Magnolia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and central location
Stayed 2 nights in Feb 2022
Response from Pascal Stahl on 21 Feb 2022
Dear Cheri, thank you so much for your kind review. It is always a plaesure to read positive feedback from our guests. Be assured, that you will always be welcome back in Leipzig at anytime soon. Kind regards Pascal Stahl Front Office Management

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Super Location, Super Clean, Super Friendly, Super in every Way All I could say about this hotel is one word (( SUPER )) I just wanted to give a big THANKS to all of them
Stayed 17 nights in Aug 2021

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful grand hotel in perfect location
The hotel combines contemporary luxury with classical grand hotel charm. My room was spacious with a separate dressing area and large bathroom with separate bath and shower. The bed was super comfortable. All the furnishings were of the highest quality. I had a view of the main square and the room was very quiet as the sound insulation was very good. Due to covid the restaurant was closed but it was possible to get dinner in the elegant bar. The breakfast had a very good selection of tasty cooked items and a selection of cold cuts cheeses and breads was provided to each table on an elegant 3 tiered plate holder, which was a very nice touch. Unfortunately the spa was shut due to covid, but I am sure it would be worth a visit once life returns to normal. The hotel staff were all charming and helpful. The hotel is luxurious in the true sense of the word ie wonderful comfort and service without being ostentatious. The location in the heart of Leipzig is perfect as well.I thoroughly recommend it and will stay there again next time I am in Leipzig
Stayed 4 nights in Aug 2021

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Leipzig Stay
This is a lovely hotel, conveniently located in Leipzig. The balcony had a wonderful view. The room was very big, clean, and luxurious. All the staff were very helpful and pleasant. I would highly recommend this stay!
Stayed 1 night in Jul 2021

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Hadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good - nice place, very good location. Room a little small, but really great en suite.
Stayed 2 nights in Oct 2020

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect service
Even though the hotel is in the center of the city it was quiet all nights. The valet parking personnel put our luggage into the trunk of our car without asking for it. Thank you for your good service.
Stayed 2 nights in Sep 2020

10/10 Excellent

Laura, Guildford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great position. Wonderful room, great facilities. Very clean
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Leipzig
The best hotel in Leipzig and I have stayed in a few. The rooms and bathrooms are in a great condition and the decor makes you feel like home.
Stayed 3 nights in Jan 2020
Response from Anja Z.-B. on 17 Feb 2020
Dear Christian, thank you so much for your lovely review and your great compliment. We look forward to welcome you back very soon and wish you all the best. Kind Regards, Anja Zech-Bohm, Personal Assistant to the General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Niels

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Anja Z.-B. on 20 Jan 2020
Dear Guest, thank you very much for your positive review. Great that you had an excellent time staying with us. We look forward to welcome you back in the not too distant future and wish you all the best. Kind Regards, Anja Zech-Bohm, Personal Assistant to the General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness
Location Style Breakfast quality Amenities Value for money
Stayed 3 nights in Dec 2019
Response from Anja Z.-B. on 13 Jan 2020
Dear Guests, thank you very much for your 5-star review. Great that you had an enjoyable time with us. We look forward to welcoming you back very soon and wish you all the best. Kind Regards, Anja Zech-Bohm, Personal Assistant to the General Manager

8/10 Good

Abigail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but a few tweaks would make it perfect
The hotel is absolutely beautiful, the staff, especially Julia the concierge were so helpful. The child specific toiletries in the cot were a lovely touch. However a few things let it down such as despite having an extensive pillow menu we still found them all uncomfortable; the light switches in the room were frustrating as to put the main one on you had to go back to the door; and lack of information - we had to call for the WiFi password, there was no prices for the mini bar. Small things you’d expect for the price. Overall a great stay though.
Stayed 3 nights in Nov 2019
Response from Anja Z.-B. on 13 Jan 2020
Dear Guests, thank you very much for your mainly positive review. We are happy to hear that you had a lovely stay with us overall. Thank you very much as well for your remarks and suggestions for improvement. We are sorry that even the pillows on our pillow menu did not match your taste. It seems that you have not been informed on check-in that most of the general information like the Wi-Fi password can be found on the key card jacket. The minibar prices are integrated in our tv system as well as the room service menu and our guest A-Z. Please accept our apologies for this missing information. We will definitely work on our communication. We would be very pleased to welcome you back at some point and wish you all the best. Kind Regards, Anja Zech-Bohm, Personal Assistant to the General Manager

10/10 Excellent

MIchael

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of the Xmas market. Full service hotel.
Stayed 3 nights in Nov 2019
Response from Anja Z.-B. on 2 Dec 2019
Dear Guests, thank you very much for your recent visit and your great evaluation. We look forward to welcome you back very soon and wish you all the best. Kind Regards, Anja Zech-Bohm, Personal Assistant to the General Manager

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
À very high quality hotel in the centre of Leipzig,
Stayed 3 nights in Nov 2019
Response from Anja Z.-B. on 2 Dec 2019
Dear Guests, thank you very much for your 5 star review. We are happy to hear that you had an enjoyable time with us. We look forward to welcome you back very soon and wish you all the best. Kind Regards, Anja Zech-Bohm, Personal Assistant to the General Manager

10/10 Excellent

Jan, Wolfsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and great hotel. It’ s all you need for a beautiful weekend in a exciting city like Leipzig.
Stayed 1 night in Nov 2019
Response from Anja Z.-B. on 23 Nov 2019
Dear Guests, thank you so much for your wonderful and positive review. It is highly appreciated. We look forward to welcome you back very soon and wish you all the best. Kind Regards, Anja Zech-Bohm, Personal Assistant to the General Manager

10/10 Excellent

Gundula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Leipzig
Great building located in the middle of Leipzig, close to the university, town hall and shopping area. Friendly staff, just the breakfast is hilarious pricy.
Stayed 1 night in Nov 2019
Response from Anja Z.-B. on 23 Nov 2019
Dear Guests, great that you had an excellent stay with us and that you took the time to write this positive review. Thank you very much for that. We also offer an a la carte breakfast in our lobby bar, where you can choose from our a la carte menu what you like. We look forward to welcome you back in the not too distant future and wish you all the best. Kind Regards, Anja Zech-Bohm, Personal Assistant to the General Manager

2/10 Terrible

Verified traveller

Travelled with family
Expedia and this hotel refused to consider a refund, although we were already in the airport on our way to Germany when we suddenly found out my stepdaughter was about to die. Lufthansa gave us a full refund after receiving death verification from the hospital. Yes, we had chosen the lower-priced no-refund-cancellation reservation option here.... but I don't make requests like this at all often and I felt it was handled in a sort of profit-oriented manner.
Stayed 3 nights in Sep 2019
Response from Anja Z.-B. on 3 Dec 2019
Dear Guests, first my condolences to your recent loss. You must have gone through hard times. I really would like to apologize for the inconvenience concerning the No-Show charge. I hereby assure you that we have arranged the refund yesterday so the amount will be credited very soon. Unfortunately, the communication in this case was not up to our standard and it should not have happened at all in the first place. Kind Regards, Anja Zech-Bohm, Personal Assistant to the General Manager

10/10 Excellent

Bedri, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in good location. I will be back and stay there again.
Stayed 3 nights in Sep 2019
Response from Anja Z.-B. on 1 Oct 2019
Dear Guest, thank you very much for your positive review. We are happy to hear that you had an enjoyable stay with us. We look forward to welcome you back very soon and wish you all the best. Kind Regards, Anja Zech-Bohm, Personal Assistant to the General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly a luxury hotel, in every respect. The entire physical plant is quiet new, elegant in detail, and maintained very clean. Our room was huge with every detail for one's comfort: large writing desk, walk-in closet and enormous bathroom with both tub and separate enclosed shower and commode spaces. We used fitness center, which was somewhat small but well equipped with new machines. Bar is a wonder of interior space design. Service was excellent. With a perfect central location in the old town, this is one of the best hotels I have ever stayed in.
Stayed 1 night in Sep 2019
Response from Anja Z.-B. on 30 Sept 2019
Dear Guests, we hereby would like to say thank you for your wonderful review about your recent stay with us. We really appreciate your lovely words towards our service and our "hardware". We would be very pleased to welcome you back in the not too distant future and wish you all the best. Kind Regards, Anja Zech-Bohm, Personal Assistant to the General Manager

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Quality room in a great Leipzig location. Lots of amenity and staff that were helpful but not intrusive.
Stayed 2 nights in Sep 2019
Response from Anja Z.-B. on 24 Sept 2019
Dear Guests, Great that you had a lovely stay with us and that you took the time to write this review. We really appreciate your compliments towards our employees and look forward to welcome you back very soon. Kind Regards Kind Regards, Anja Zech-Bohm, Personal Assistant to the General Manager

10/10 Excellent

Nandini

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Fahmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019