- Liked: Cleanliness
- Disliked: Amenities, property conditions & facilities
This is not a bad hotel. It’s clean and has a great location. But it’s way overpriced and with two major problems. First, the size of the room and especially the bathroom, is very small. The bathroom had a sliding door because there was no room for a regular door. The bathrooms at cruise ships are larger, much larger than the bathroom at this hotel. This is unacceptable for a $800/night hotel. The second problem was worse. The mattress had a hole where you rest your back. Typical of a very old and used mattress. Impossible to sleep. After the first night I complained and asked them to either change the mattress or change my room. They assured me it would be solved. I came back late at night and nothing had changed. I had another sleepless night. Fortunately I check out after the second night. For almost the same price you can stay at the Bar Au Lac. Do yourself a favor and do not even think of going to this hotel.