We booked Superior room with access to Executive Lounge, which was a very nice option to have. The Lounge offered hot and cold appetizers until 7 pm and a good variety of beverages. The hotel was great in accomodating our request for a room on higher floor with city view. Our room was on 32 floor and had a nice view. Very nice lobby lounge.
One thing we were not happy about was the central heat for the whole hotel which was set to very low while it was 30 degrees outside. When we complained about room and even the lobby being cold (wanted to have a drink at lobby bar but didn't because it was cold there), the staff said they could not do much as heat is set the same for all rooms and they gave us 2 portable heaters to warm up the room. Not the option I want to have while paying over $300 per night!
Please fix the heat situation to make your guests comfortable.
Otherwise, a nice place to stay.
Traveller from New York
Situated on the banks of the river Limmat, in the heart of Zürich, this hotel is a 5-minute walk from Swiss National Museum …More
The staff are very helpful and friendly. A couple staying at the room next to mine were quarreling all the night and interrupted my sleep many times. I complained to the reception... they apologized immediately(even it's not their fault) and offered me a free meal.
Located in Escher Wyss, this luxury hotel is 0.2 mi (0.3 km) from Technopark Business Center and within 3 mi (5 km) of Swiss …More
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