- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse customer service experience
I had the worse customer service experience I have ever had. The hotel is not as expected and they were not concierge/receptionist to complaint about the lack of wifi, the cleaniless et poor amenities. Hotels. Com did not manage to contact the hotel and I am still waiting for my refund for the remaining nights. Very bad experience.