Ratings based on 1,044 Verified Reviews

4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Kloten

Clean, good beds and restaurant very good

Posted 17-Apr-2018
Short walk from train station in Kloten. Hotel provides free shuttle to Zurich airport Restaurant in hotel was very good and friendly staff
5 out of 5
Recommended
for Everyone
by A verified traveller from cherry hill nj

Clean, comfortable, and a lot nearby

Posted 12-Apr-2018
Nice, clean hotel. Lots of restaurants nearby and convenient to the airport.
5 out of 5
by A verified traveller

Posted 03-Apr-2018
Pros: Comfortable bed and easy trip to the airport. Fridge in room.
Free shuttle was on time and easy. The check in and out was friendly and quick. Beds were comfortable. We were very happy with the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very good value hotel.

Posted 23-Mar-2018
Have stayed there many times. Friendly staff, great food. Good accommodations. Great vallue..
Comment from Hotel Management
27-Mar-2018 by Manuela, Hotel Management
Thank you for choosing to stay at the Hotel Fly away. We very much appreciate the feedback we have received from you. Furthermore we are very happy to find that we have meet your expectations, which you now have learned to enjoy. It is our utmost pleasure to offer such hospitality and we are very much looking forward to welcome you again soon. Many thanks! Best regards Manuela Sciarini & team
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Mar-2018
Nice shuttle, helpful staff, close to city trsin..............................................................
Comment from Hotel Management
27-Mar-2018 by Manuela, Hotel Management
Thank you for choosing to stay at the Hotel Fly away. We very much appreciate the feedback we have received from you. Furthermore we are very happy to find that we have meet your expectations, which you now have learned to enjoy. It is our utmost pleasure to offer such hospitality and we are very much looking forward to welcome you again soon. Many thanks! Best regards Manuela Sciarini & team
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Feb-2018
Very nice hotel. Convenient to both the airport and the train.
Comment from Hotel Management
26-Feb-2018 by Manuela, Hotel Management
Dear guest Thank you for sharing your experience. Your feedback is highly appreciated. We are glad to hear that you found the location and the public transportation convenient. We hope to see you in the near future. Kind regards Best regards Manuela Sciarini & team
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jan-2018
A very punctual shuttle service to the airport and very accomodati.g
Comment from Hotel Management
31-Jan-2018 by Manuela, Hotel Management
Dear guest, thank you very much for rating our hotel and for sharing your feedback regarding your recent stay with us. We are glad you liked the free hotel shuttle to the airport and the facilities of the Hotel. We look forward to welcoming you back when you are next in Zurich area. Kind regards Manuela Sciarini & team
1 out of 5
by A verified traveller

Hotel was closed

Posted 08-Jan-2018
Cons: Not taking reservation when you are closed for that date!!!!!!!!!
We coudn't stay at the Hotel because it was closed for two weeks. They place us in a nice but cheaper Hotel and we still had to pay the more expensive rate! Not happy about that.
Comment from Hotel Management
23-Feb-2018 by Manuela, Hotel Management
Dear guest, Thank you for taking the time to share your feedback with us. We would like to express our apologies for the problems you experienced with your reservation (yes, the hotel was closed over christmas/new year and all guests should have been informed) and we are glad to hear, that you liked our sister hotel which is within walking distance. We would appreciate the opportunity to discuss your comments further and we hope that you will reach out to us directly. Kind regards Manuela Sciarini, Manager & team
5 out of 5
by William

Clean and comfortable hotel

Posted 18-Dec-2017 on Hotels
Great location for staying close to airport. Shuttle service both ways. Restaurant and morning breakfast that I paid for with the room.
Comment from Hotel Management
31-Jan-2018 by Manuela, Hotel Management
Dear William, Ttank you for sharing your experience. Your feedback is highly appreciated. I am glad that you found the location and the shuttle service convenient. Kind regards
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Dec-2017 on Hotels