Interior

Reviews of Sorell Hotel Speer

4 out of 5
Sorell Hotel Speer
Untere Bahnhofstrasse 5, Rapperswil-Jona, SG

Reviews

9.2

Wonderful

Rating 10 - Excellent. 114 out of 190 reviews" "
Rating 8 - Good. 63 out of 190 reviews" "
Rating 6 - Okay. 11 out of 190 reviews" "
Rating 4 - Poor. 0 out of 190 reviews" "
Rating 2 - Terrible. 2 out of 190 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel the girls at reception were very sweet and helpful!! The breakfast was excellent!! They also had free bike rentals a nice touch on an already nice hotel. I give the hotel an overall rating of 5 stars!!
Stayed 4 nights in Oct 2022
Response from Claudia Terhuven General Manager on 26 Oct 2022
Dear JeffreyThank you very much for your feedback. Our guest's happiness is our top priority and we appreciate feedbacks like yours showing that our guests recognize our passion for our work. We are looking forward to welcoming you again soon in Rapperswil or in one of the Sorell Hotels. Sincerely,Claudia TerhuvenGeneral Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with heated floors abs private balcony
Room with heated floors and private balcony. This was a great place to spend New Year’s Eve.
Stayed 3 nights in Dec 2021
Response from Claudia Terhuven, General Manager on 4 Jan 2022
Dear Mark. Thank you very much for taking the time to review your positive experience. We are happy you liked your recent stay in our hotel and are very much looking forward to welcoming you again in Rapperswil or in one of the Sorell Hotels Switzerland. Sincerely, Claudia Terhuven, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marvelous, amazing.
Stayed 2 nights in Aug 2021
Response from Claudia Terhuven, General Manager on 16 Aug 2021
Dear guest. Thank you very much for your feedback. Our guest's happiness is our top priority and we appreciate feedbacks like yours showing that our guests recognize our passion for our work. We are looking forward to welcoming you again soon in Rapperswil or in one of the Sorell Hotels. Sincerely, Claudia Terhuven, General Manager

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Claudia Terhuven, General Manager on 16 Jul 2021
Liebe Christina Vielen Dank für Ihre ermutigende Bewertung und dafür, dass Sie sich die Zeit genommen haben, Ihre positiven Erfahrungen mit uns zu teilen. Wir freuen uns sehr zu hören, dass Sie sich während Ihres Aufenthalts bei uns im Sorell Hotel Speer wie zu Hause gefühlt haben und dass Ihre Erfahrung in den Sorell Hotels lobenswert war. Dank unserer Mitarbeiter können wir unsere Gäste jeden Tag überraschen und begeistern - das ist unsere Leidenschaft. Wir freuen uns, Sie bald wieder in den Sorell Hotels begrüssen zu dürfen. Herzliche Grüsse, Claudia Terhuven, General Manager

8/10 Good

Konrad

Liked: Cleanliness, staff & service, room comfort
Excellent service, but infra could improve
The staff was fantastic, very helpful and nice. Room is clean, bed is super comfortable and they have a variety of pillows for you to choose from. In the other hand, room feels a bit old and the shower is not great. Breakfast was disappointing, few options available but once again, the staff service was great. Parking is in a dedicated floor of a public parking, not bad but not great as it was raining and was a tiny bit inconvenient. Overall, great hotel with few improvements, would definitely stay there again.
Stayed 2 nights in May 2021
Response from Noëlle Tschan, Front Office Manager on 22 May 2021
Dear Konrad Thank you very much for your feedback. Our guest's happiness is our top priority and we appreciate feedbacks like yours showing that our guests recognize our passion for our work. We are looking forward to welcoming you again soon in Rapperswil or in one of the Sorell Hotels. Sincerely,

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to rest.
Was surprised that the receptionist finished at 8pm, and that they called me a few days prior to my stay to see what time I intended to check-in. In general they staff were friendly, supportive and the stay was pleasant enough. I don't like rooms that require you to climb in/out of a bath to shower, this would be my only real disappointment with the facilities.
Stayed 1 night in Aug 2020
Response from Claudia Terhuven, Deputy General Manager on 27 Aug 2020
Dear Matthew Thank you very much for taking the time to review your positive experience. We are happy you liked your recent stay in our hotel and are very much looking forward to welcoming you again in Rapperswil or in one of the Sorell Hotels Switzerland. Sincerely, Claudia Terhuven, Deputy General Manager

8/10 Good

J Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location
Very clean, modern, friendly staff, very convenient and centrally located.
Stayed 1 night in Mar 2020
Response from Claudia Terhuven Deputy General Manager on 9 Mar 2020
Dear J Michael Thank you very much for taking the time to review your positive experience. We are happy you liked your recent stay in our hotel and are very much looking forward to welcoming you again in Rapperswil or in one of the Sorell Hotels Switzerland. Sincerely, Claudia Terhuven, Deputy General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Claudia Terhuven, Deputy General Manager on 20 Jan 2020
Dear guest. Thank you very much for taking the time to review your positive experience. We are happy you liked your recent stay in our hotel and are very much looking forward to welcoming you again in Rapperswil or in one of the Sorell Hotels Switzerland. Sincerely, Claudia Terhuven, Deputy General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from M. Bucher on 7 Dec 2019
Geschätzter Gast Herzlichen Dank für Ihre ausgezeichnete Bewertung. Eine tolle Motivation für unser Team. Ihre Gastgeberin Marianne Bucher

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is great, good cheese selection and friendly staff.
Stayed 2 nights in Nov 2019
Response from Claudia Terhuven, Deputy General Manager on 14 Nov 2019
Dear guest. Thank you very much for your feedback. Our guest's happiness is our top priority and we appreciate feedbacks like yours showing that our guests recognize our passion for our work. We are looking forward to welcoming you again soon in Rapperswil or in one of the Sorell Hotels. Sincerely, Claudia Terhuven, Deputy General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the only drawback about this hotel is the offsite parking and limited unloading area, otherwise the property and staff were excellent.
Stayed 3 nights in Oct 2019
Response from Claudia Terhuven, Deputy General Manager on 8 Oct 2019
Dear guest Great to hear, that you enjoyed your recent stay in our hotel. Thank you for taking the time to give us a feedback. We appreciate that very much. Our big aim is to fulfil the needs of all our guests at our best. We like to apologize for giving you reasons to be unhappy with our parking. Our parking situation is not as comfortable as we would like it to be. In the middle of an old historical city like ours it is not common to get parking space around the house. But our guest can use the official parkhouse 50m away for CHF 20.- per night. Thank you again for your feedback. We are looking forward to your next visit to one of the Sorell hotels in Switzerland. BEST regards, Claudia Terhuven, Deputy General Manager

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Marianne Bucher on 11 Sept 2019
Dear Ms Monica Thank you very much for taking the time to review your positive experience. We are happy you liked your recent stay in our hotel and are very much looking forward to welcoming you again in Rapperswil or in one of the Sorell Hotels Switzerland. Sincerely Marianne Bucher General Manager

10/10 Excellent

Carmen

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was ideally located close to shops, restaurants and opposite the train station. The rooms were air conditioned and sound proofed. The dinners in the Asian restaurant were outstanding, and the breakfasts were good. The staff couldn’t have been more helpful. An ideal place to stay!
Stayed 8 nights in Aug 2019
Response from Claudia Terhuven, Front Office Manager on 21 Aug 2019
Dear guests Thank you for having taken the time to share your positive experience during your stay with us at the Sorell Hotel Speer. We are very pleased to hear that you found our staff in particular commendable. Thanks to our employees, we manage to surprise and delight our guests every day - that is our passion. We look forward to seeing you again soon at the Sorell Hotels. Best regards, Claudia Terhuven, Front Office Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean with great amenities including Smart TV and air conditioning. Great service and fantastic breakfast. Best location near train and bus station and lake harbour.
Stayed 3 nights in Aug 2019
Response from Marianne B on 20 Aug 2019
Dear guest I am very pleased to hear that you felt at home during your stay with us at the Sorell Hotel Speer and that the kindness you experienced was commendable. Thanks to our employees, we manage to surprise and delight our guests every day - that is our passion. Feedback like yours encourage our team to give a 100% every single day. Thank you again. We look very much forward to welcoming you again soon at the Sorell Hotel Speer or at any other Sorell Hotels in Switzerland. Best regards, Marianne Bucher General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and went of their way to deliver superior service.
Stayed 3 nights in Aug 2019
Response from Claudia Terhuven, Front Office Manager on 6 Aug 2019
Dear guests Thank you for having taken the time to share your positive experience during your stay with us at the Sorell Hotel Speer. We are very pleased to hear that you found our staff in particular commendable. Thanks to our employees, we manage to surprise and delight our guests every day - that is our passion. We look forward to seeing you again soon at the Sorell Hotels. Best regards, Claudia Terhuven, Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real nice hotel in front of the trains station. I came here for the Zurich Marathon swim which had a 6am registration andy they organized a breakfast at 5:30am for the swimmers. Real kind and attentive staff. Will definitely be back if I am coming back to that event!
Stayed 2 nights in Aug 2019
Response from Claudia Terhuven, Front Office Manager on 6 Aug 2019
Dear guest Thank you for your recent visit and for taking the time to review your positive experience. We are happy you enjoyed your stay. Reading your comment, our future customers will get some more details about our service and situation. Thank you so much for that. We look forward to seeing you again soon at the Sorell Hotels Switzerland. Best regards, Claudia Terhuven, Front Office Manager

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we had an amazing stay at Hotel Speer. Great location, friendly staff & the room was in great condition.
Stayed 3 nights in Jul 2019
Response from Claudia Terhuven on 13 Jul 2019
Dear Robin Thank you so much for your encouraging review and for having taken the time to share your positive experience. We hope you had a safe journey back home and are looking forward to your next visit in one of the Sorell Hotels Switzerland. Sincerely Claudia Terhuven Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was super nice and the place was clean and great location.
Stayed 1 night in Jul 2019
Response from Claudia Terhuven on 8 Jul 2019
Dear guest Thank you so much for your recent visit and for sharing your positive experience during your stay with us at the Sorell Hotel Speer. We are happy you liked our hotel and are looking forward to welcoming you again soon here in Rapperswil or in one of the Sorell Hotels. Best regards Claudia Terhuven Front Office Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot outside Zurich
Fantastic staff. Super helpful, hospitable and professional. Very nice and clean rooms. Great breakfast. Cozy village with fun shops, sites and restaurants. Loved it. Hope to visit again soon.
Stayed 1 night in May 2019
Response from Claudia Terhuven Front Office Manager on 12 May 2019
Dear Michael Thank you so much for your recent visit and for sharing your positive experience during your stay with us at the Sorell Hotel Speer. We are happy you liked our hotel and are looking forward to welcoming you again soon here in Rapperswil or in one of the Sorell hotels. Best regards

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Claudia Terhuven, Front Office Manager on 13 Apr 2019
Dear Nicolas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon in Rapperswil or in one of the Sorell Hotels. Sincerely,

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Marianne B. on 22 Mar 2019
Dear Mr. Terri It was an honour to have you among our guests. We hope you had a safe journey back home. Thank you so much for sharing your impressions during your stay. We look forward to welcoming you again soon at the Sorell Hotels. Best regards, Marianne Bucher General Manager

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Marianne B. on 12 Mar 2019
Dear guest Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We hope to see you again very soon in Rapperswil or in one of the Sorell Hotels. Sincerely, Marianne Bucher General Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Short walking distance to Train Sation was great. Breakfast was excellent and with convenient hours. Restaurant (excellent Chinese food) is widely known and gets many external diners, expensive so would have appreciated a discount coupon for being a hotel guest.
Stayed 4 nights in Feb 2019
Response from Marianne B on 12 Mar 2019
Dear guest Thank you for having taken the time to share your positive experience during your stay with us at the Sorell Hotel Speer. I am very pleased to hear that you found our restaurant in particular commendable. We look forward to seeing you again soon at the Sorell Hotels. Best regards Marianne Bucher General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, check in was fantastic and the room was excellent. Only issue was the room cleaning staff constantly trying to get in whilst we said to wait until we were dressed and ready for a wedding we were attending. Breakfast was good!
Stayed 2 nights in Sep 2018
Response from Marianne B. on 7 Jan 2019
Dear guest It was an honour to have you among our guests. We hope you had a safe journey back home. Thank you so much for sharing your impressions during your stay. I would like to apologize in behave of my housekeeping team for disturbing you. We will have a focus on this issue. We look forward to seeing you again soon at the Sorell Hotels. Best regards, Marianne Bucher General Manager

6/10 Okay

Daniela

Stayed 1 night in Oct 2018
Response from Claudia Terhuven Front Office Manager on 29 Oct 2018
Dear Daniela Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are looking forward to your next visit to one of the Sorell Hotels in Switzerland. BEST regards

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this hotel, would have stayed longer if possible but was too expensive for my budget.
Stayed 3 nights in Aug 2018
Response from Marianne B on 10 Sept 2018
Dear guest I am so happy you liked your stay in Rapperswil and in our hotel. Thank you for taking the time to share your positive experience. We are looking forward to welcoming you again soon in one of our Sorell Hotels. Sincerely, Marianne Bucher General Manager

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable hotel
Although we arrived early at the hotel as we had a wedding to prepare for, the staff arranged for us to have our room early. Everything we needed was there, an iron and board, safe, a fridge, lovely toiletries (I don't think I have ever said that about a hotel) and a rubber duck too. Returning (rather late) we slept soundly before going to breakfast which was more than adequate (not too keen on the house coffee though). Raperswill itself is lovely with magnificent views of the lake. We had a couple of hours and so went to the swimming complex on the lake (which is free, or 1CHF for a locker!).
Stayed 1 night in Aug 2018
Response from Marianne B on 27 Aug 2018
Dear Mr. Keith I just discovered your wonderful feedback. Thank you so much for taking the time to do so. We are very happy to hear that you enjoyed your stay in our hotel. Looking forward to welcoming you again soon in Rapperswil or in one oft he Sorell Hotels Switzerland Sincerely Marianne Bucher General Manager

10/10 Excellent

GUY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון נחמד צוות עוזר תמיד
Stayed 3 nights in May 2018
Response from Marianne B on 20 Jul 2018
Dear guest Thank you so much for your positive feedback. We would be glad to welcoming you again here in Rapperswil or in one of the Sorell Hotels Switzerland. Best regards Marianne Bucher General Manager

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Rapperswil-Jona
Very good hotel. Location was excellent, opposite railway station, easy access to lake.
Response from Marianne Bucher on 4 Jun 2018
Dear guest Thank you again for your visit to Rapperswil. Great that you posted a feedback regarding your experiences you made during your stay. We appreciate that very much. To learn from our guests how we can improve our service is very important for us in order to give our best every single day. We are looking forward to welcoming you again soon in Rapperswil or in one of the Sorell Hotels. Sincerely Marianne Bucher General Manager

10/10 Excellent

Mark, Western Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 5 nights while visiting elderly relatives in Rapperswil. This was perfect for us in both location and service. The staff were all very helpful and enthusiastic. Breakfasts were a highlight of the day. Right across from the train station but we didn't hear a sound during the night. Very comfortable and convenient. Wish list: a comfortable chair for reading (maybe two?)
Stayed 5 nights in Mar 2018
Response from Marianne on 10 Apr 2018
Dear guests Thank you for having taken the time to share your positive experience during your stay with us at the Sorell Hotel Speer. We are very pleased to hear that you found our staff in particular commendable. Thanks to our employees, we manage to surprise and delight our guests every day - that is our passion. We look forward to seeing you again soon at the Sorell Hotels. Best regards, Marianne Bucher General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorrel hotel Rapperswil
Very friendly and professional receptionist on arrival who made my colleagues and I feel welcome. Great evening meal at the hotel.Quick checkout in the morning.
Response from Marianne on 6 Apr 2018
Dear guest Thank you so much for taking time to give us your feedback. It is great to hear that the good spirit and enthusiasms of our team is recognized by our clients. That is our big aim and that is what we are working for every single day. We are looking very much forward to welcoming you again here in beautiful Rapperswil. Best regards Marianne Bucher – General Manager SORELL Hotel Speer

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location
Fabulously located and very quiet, even thought it was across the street from the train station!
Stayed 3 nights in Dec 2017
Response from Marianne Bucher on 9 Jan 2018
Dear guest With immense pleasure, we have discovered your feedback. Thank you so much for taking the time to do so. We are very happy you like your recent stay in our hotel. It is an honour to get a feedback like yours and it certainly will encourage us to give a 100% every single day with all the power we have. Thank you again. We are looking forward to welcoming you again her in Rapperswil or in one of our Sorell Hotels. Sincerely Marianne Bucher General Manager

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Across from train station
The hotel was nice. We weren’t there long, just overnight on our way back to Zurich. Location is directly across from the train station. The Asian restaurant in the hotel is fantastic but expensive.
Stayed 1 night in Dec 2017
Response from Marianne Bucher on 9 Jan 2018
Dear guest With great pleasure we have discovered your feedback. Thank you so much for taking the time to do so. We are happy you liked your recent stay in our hotel and are very much looking forward to welcoming you again in one of the Sorell Hotels. BEST regards Marianne Bucher General Manager

8/10 Good

Linda, Holmfirth, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really pleasant hotel opposite the train station
The staff were really pleasant and helpful, rooms clean and warm. Breakfast was adequate - nice but nothing special (though they have good bread and homemade jam). Beds were fairly comfortable if, perhaps, a little hard - but that’s a personal choice. The only thing that bothered us was that the rooms were really warm so, after turning down the heating, we still needed to open the window to sleep. Rapperswil on a Friday and Saturday is noisy throughout the night till about 3am. We weren’t expecting that at all and it kept my daughter awake. This is not the fault of the hotel, of course, but somehow the rooms need to be able to be cooled so the windows don’t have to be opened - and guests informed how to do this.
Stayed 2 nights in Dec 2017
Response from Marianne Bucher on 21 Dec 2017
Dear guest Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your Feedback. By telling us what you like about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. To have the temperatures in the rooms perfect for every guest is a very challenging task. There is a possibility to reduce the heating in every room but it takes a while to feel the result. But using the air-condition you would be able to sleep with windows closed during the night. We look forward to seeing you again soon at the Sorell Hotels. Best regards, Marianne Bucher General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Dear guest Thank you again for your recent visit and for taking time to post your comment. Your business is very important to us and we value your Feedback. By telling us what you like about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Looking Forward to welcoming you again in Rapperswil or one of the other Sorell Hotels. Marianne Bucher General Manager Sorell Hotel Speer

8/10 Good

Sachin Chandrakant, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, located near train station
Location near railway station of Rapperswil. Good restaurants in vicinity

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overall. Good breakfast. Certainly will recommend to friends

8/10 Good

JONGHYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unplanned visit didn't disappoint
Stumbled upon this hotel unexpectedly and booked online to get a better rate. Staff at check in was customer focused and attentive. Free wifi and very nice full breakfast. walking distance to bars/restaurants and the lake.

8/10 Good

Mrs Joanna, Notts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great little hotel,nice bar, friendly staff, good location very comfortable and spacious rooms. Parking is down the street so you need to drop your bags off first

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel out of town
The hotel staff were very friendly and helpful and the room was lovely. Great location for the train. Only issue was the shower with little pressure and inconsistent temperature.
Response from General Manager Urs Hämmerle on 5 Oct 2015
Dear Guest, Feedback in the form of guest commentaries has become a ubiquitous part of the hotel business, and we are particularly pleased when we receive positive feedback,such as in your case. We will do everything we can to keep our service standards as high as possible. BEST regards,Urs Hämmerle

8/10 Good

Robert, Naperville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Town
Lovely town, lots of restaurants, Excellent outdoor running paths along Zurich lake, right across the street from train station.

8/10 Good

Jeanette, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Steer Rapperswill
Hotel Steer adjacent old town across road from rail station. Friendly staff had excellent meal in restsurant. Free Cycles available and lots of area to use. Town had great atmosphere and not too crowded

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
excellent location, staff are all nice and helpful, was a bit noisy at night if facing with the main road.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location,would stay there again
Enjoyed our stay,excellent location Breakfast very good, staff very friendly
Response from BEST WESTERN PLUS Hotel Speer on 28 May 2015
Dear guest With great pleasure we have discovered your feedback. Thank you so much for taking the time to do so. We are very happy you liked your recent stay in our hotel. It is an honour to get a feedback like yours and it certainly will encourage us to give a 100% every single day with all the power we have. Thank you again. We are looking forward to welcoming you again soon. BEST regards Assistant General Manager Stefanie Hämmerle

8/10 Good

Aaron, Perth, Australia

Right opposite train station...very convenient.
No major issues with this hotel and definitely a good choice if you are looking for a location right near the station. Also well located to old town. Would have liked to try the restaurant but didn't get a chance...was packed full of people in the evening, always a good sign.
Dear guest thank you so much for taking the time to give us a feed back.. What we care the most about is that our guests are feeling comfortable every single day and that’s why we are giving 100%. Looking forward to welcoming you again here in Rapperswil. BEST regards Marianne Kniest Head of Reception

8/10 Good

Norm Nelson, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Recommend to all.
Response from Gastgeber on 8 Nov 2014
Dear guest With great pleasure we have discovered your feedback. Thank you so much for taking the time to do so. We are very happy you liked your recent stay in our hotel. It is an honour to get a feedback like yours and it certainly will encourage us to give a 100% every single day with all the power we have. Thank you again. We are looking forward to welcoming you again. BEST regards Marianne Kniest Head of Reception