My stay was for a week. I experienced good times and some bad. I will focus on the bad cause the good ones everyone will have. The staff was a bit rude. While getting lunch they refused to serve me and my family just because I didn't purchase the room with food included. I said to the staff that it didn't matter all I wanted was to purchase food from the premises and they were hesitant to do it but at the end agreed and I was over charged. I felt judged and mistreated because of my appearance. Not nice and not fair.
I did love the views and the rustic feeling from staying at this hotel it was beautiful.
Hotel Staff was very polite. Facilities are old, but clean. Descent if you are not planning to stay all day inside your room. The food (buffet) was good with many options to choose from. Good hotel if traveling with family. Maybe not a good option if you are looking for a quiet place to stay.
Hotel was very crowed at the time of my visit and therefore waiting time to use the elevator was long. Beach chairs are placed very close from each other.
The Golden Zone, (Zona Dorada), is Acapulco’s chief resort and party area. Here, high-rise towers provide panoramic views of the c-shaped Acapulco Bay. A stroll along La Costera (Alemán Boulevard) reveals an adult playground of bars and nightclubs. Condesa Beach reigns supreme as the trendiest hangout for singles. CICI water park is a popular attraction, as is the Convention Center.
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