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Recently renovated--was Holiday Inn. Staff friendly and helpful but Spanish is useful as only reception employees have English and theirs can be limited. Our room was as pictured for a double standard. Everything in our room worked properly (remember to shut the window to get the air-conditioner ...
Hotel was alright. The rooms were nice and so was the beach. The food was pretty terrible and the staff wasn't super friendly. I think it was one of the best hotels in ixtapa in the 70's and 80's, but we heard from a lot of cab drivers that the quality of the hotel has deteriorated since it was bought ...
Christian, the owner, takes an interest in his clients & makes sure they are protected. I had a great time getting to know him & would recommend this hotel & plan to stay there again next time. Thanks so much 😃
The hotel needs to have a second set of keys for guests. I didn't like how you had to have a credit card to put in the slot for electricity then when you leave to lock up you have to take it out to get out of the hotel so now you're air conditioning goes off when you come back the place is so ...
Family and I had a great time! I can't complain, the kids had a blast and the foods is magnificent.
I've stayed here twice. For me, the location is perfect. Close to town, close to great restaurants, and close to the two major beaches in Zihuatanejo. I don't need fancy. My vacation isn't ruined if tiles are missing from the pool or I see an ant or bug...it's the tropics. The staff couldn't be nicer ...
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