Ratings based on 67 verified reviews

4.4 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 17 May 2019
3 out of 5
by a verified traveller

Posted 3 May 2019
Well appointed hotel in a great location with an excellent infinity pool with sea views. Service leaves more to be desired especially if they want to be known as a five star/ luxury establishment. Negatives included loose light fitting not being fixed after reporting, previous bunch of hair in corner of bathroom was left untouched during entire stay, very slow service by the pool with two simple drinks taking close to 20min, aged uncomfortable complimentary bicycles provided whilst other resorts supplied new more comfortable bicycles, drinks served in plastic glasses is unacceptable for a 5 star hotel, food was average and very overpriced.
5 out of 5
by a verified traveller

Posted 20 Apr 2019
All was good with very good service from all staff
1 out of 5
by a verified traveller

This traveller left a rating score only Posted 19 Mar 2019 on Hotels
5 out of 5
by a verified traveller

Posted 23 Feb 2019 on Hotels
Amazing hotel. Enjoyed our stay. The major disappointment was there was NO BEACH.And secondly we wish the restaurant had better food.
5 out of 5
by a verified traveller from myanmar

Posted 22 Feb 2019
The view as you walk into reception was spectacular. Over looking the edgeless pool to the beach and waves. The rooms were beautiful and well appointed. The staff could not do enough for us.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 15 Feb 2019 on Hotels
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 15 Feb 2019 on Hotels
5 out of 5
by a verified traveller

Posted 11 Feb 2019 on Hotels
Comment from Hotel Management
13 Feb 2019 by Team Ngapali, Hotel Management
Thank you very much.
5 out of 5
by a verified traveller

Posted 4 Feb 2019
I had an ocean front villa, it was huge, probably the biggest hotel room I’ve ever had. It was also beautifully decorated.
Comment from Hotel Management
13 Feb 2019 by Team Ngapali, Hotel Management
Thank you very much for your review. We look forward welcoming you back.