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Expedia-verified reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Deluxe Double Room
270 square feet
1 Queen Bed 2 Single Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Design Double Room
Room with view
270 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Design Single Room
160 square feet
1 Single Bed
Room sleeps 1 guest
Select dates to see price
Penthouse Deluxe Suite
Room with view
861 square feet
4 Single Beds and 1 Large Single Sofa Bed 2 Queen Beds and 1 Large Single Sofa Bed
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Penthouse Deluxe Suite Matterhorn View
Room with view
1075 square feet
4 Single Beds 2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Superior Room
322 square feet
1 Queen Bed and 1 Single Sofa Bed 2 Single Beds and 1 Single Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Alpine Chic Room
Room with view
215 square feet
1 Queen Bed 2 Single Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Design Junior Suite
Room with view
484 square feet
2 Single Beds and 1 Queen Sofa Bed 1 Queen Bed and 1 Queen Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
4.5-star luxury hotel, walk to Matterhorn Ski Paradise

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Restaurant
Indoor pool

Location

Located in the heart of Zermatt, this luxury hotel is within 1 mile (2 km) of St. Mauritius Church and Matterhorn Ski Paradise. Matterhorn Museum and Mountaineers Cemetery are also within 10 minutes. Zermatt Station is 6 minutes by foot.

Hotel features

A full-service spa, ski-in/ski-out access and a restaurant are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free train station pick-up and a free manager's reception. Other amenities include an indoor pool, a fitness centre and a bar/lounge.

Room amenities

All 62 individually furnished rooms feature free WiFi and room service. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches such as minibars (stocked with some free items) and bathrobes.

Languages Spoken

  • Bosnian

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hotel Alpenhof features ski-in/ski-out access and an indoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a hot tub, a fitness centre and a sauna.

Hotel Alpenhof has designated areas for smoking.

  • Free use of nearby fitness centre
  • Bar/lounge
  • Coffee/tea in common areas
  • Ski passes available
  • Lift
  • Fitness facilities
  • Full-service spa
  • Indoor pool
  • Front desk (limited hours)
  • Free breakfast
  • Turkish bath/Hammam
  • Spa treatment room(s)
  • Porter
  • Tours/ticket assistance
  • Restaurant
  • Year Built – 1983
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sunloungers
  • Steam room
  • Sauna
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Free reception
  • Ski storage
  • Ski-in/ski-out access
  • Luggage storage
  • Offsite parking reservations required
  • Concierge services
  • Designated smoking areas
  • Free train station pickup
  • Spa tub
  • Total number of rooms - 62
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Garden
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • Bosnian
  • English
  • Catalan
  • French
  • German
  • Macedonian
  • Italian
  • Portuguese
  • Serbian
  • Slovenian

Parking

Offsite parking reservations required

Room Amenities

Hotel Alpenhof offers 62 forms of accommodation with minibars (stocked with some free items) and a safe. This individually furnished accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a complimentary bathrobe, complimentary slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Individually furnished
  • Phone
  • Turndown service
  • Free bottled water
  • Towels provided
  • Linens provided
  • Free local calls
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Blackout drapes/curtains
  • Designer toiletries
  • Desk
  • Premium bedding
  • Slippers
  • Separate sitting area
  • Minibar (stocked, some free items)

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.

Restaurant Alpenhof – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, health club or spa tub without adult supervision. Guests aged under 16 years old are not allowed in the health club or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Spa Services

Alpenhof SPA has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 60.0 per night.

Pets

  • Pets are allowed for an extra charge of CHF 20 per pet, per night.
  • Dogs only

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Alpenhof Hotel
  • Alpenhof Hotel Zermatt
  • Alpenhof Zermatt
  • Hotel Alpenhof
  • Hotel Alpenhof Zermatt

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation.

One child aged 8 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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