Skip to main content
Beginning of main content
Expedia-verified reviews
Exceptional!
4.9 of 5 guest rating
Room type Options Nightly price Book
Deluxe Double Room
323 square feet
1 Double Bed and 1 Single Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Double Room, View (Matterhorn View)
Room with view
323 square feet
1 Double Bed and 1 Single Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Suite (Chalet)
Room with view
699 square feet
1 Double Bed and 1 Single Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Suite
Room with view
807 square feet
1 Double Bed and 1 Single Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Classic Double Room
269 square feet
1 Double Bed and 1 Single Bed
Room sleeps 2 guests
Select dates to see price
Standard Single Room, 1 Queen Bed
Room with view
215 square feet
1 Queen Bed
Room sleeps 1 guest
Select dates to see price
Junior Suite
419 square feet
1 Double Bed and 1 Single Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Suite, View (Matterhorn View)
Room with view
484 square feet
1 Double Bed and 1 Single Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite
484 square feet
1 Double Bed and 1 Single Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Family-friendly Zermatt hotel in Zermatt City Centre, walk to Matterhorn Ski Paradise

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Indoor pool
Babysitting or childcare (surcharge)

Location

This family-friendly Zermatt hotel is located in the mountains, just steps away from Matterhorn Museum and Mountaineers Cemetery. Zermatt Station is 6 minutes by foot.

Hotel features

Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. Free buffet breakfast, free WiFi in public areas and free train station pick-up are also provided. Other amenities include 2 bars/lounges, a fitness centre and a spa tub.

Room amenities

All 69 individually decorated rooms feature free WiFi and 24-hour room service. Thoughtful touches include pillow menus and slippers, and guests will also find minibars and TVs.

Languages Spoken

  • English

Show all languages

Grand Hotel Zermatterhof

Bahnhofstrasse 55, Zermatt, VS 3920

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Grand Hotel Zermatterhof features an indoor pool and a spa tub. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. A computer station is located on-site and wireless Internet access is complimentary.

Event facilities measuring 400 square feet (37 square metres) include conference rooms. This luxury hotel also offers a fitness centre, a sauna and spa services. A train station pick-up shuttle and A train station drop-off shuttle are complimentary for guests.

Grand Hotel Zermatterhof has designated areas for smoking.

  • Ski passes available
  • Lift
  • Number of bars/lounges - 2
  • Fitness facilities
  • Free train station drop-off
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Free breakfast
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free WiFi
  • Steam room
  • Sauna
  • Babysitting or childcare (surcharge)
  • Computer station
  • Safe-deposit box at front desk
  • Conference space size (meters) - 37
  • Number of meeting rooms - 4
  • Area shuttle (surcharge)
  • Spa services on site
  • Terrace
  • Ski storage
  • Luggage storage
  • Number of restaurants - 3
  • Concierge services
  • Conference space size (feet) - 400
  • Designated smoking areas
  • Banquet hall
  • Free train station pickup
  • Spa tub
  • Total number of rooms - 69
  • Number of floors - 5
  • Arcade/game room
  • Number of buildings/towers - 1
  • Wedding services
  • Garden
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian

Room Amenities

Grand Hotel Zermatterhof offers 69 forms of accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary slippers, designer toiletries and a hairdryer. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Individually furnished
  • Turndown service
  • Individually decorated
  • Free bottled water
  • Pillow menu
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Number of bathrooms - 1
  • Television
  • Room service (24 hours)
  • HDTV
  • Free WiFi
  • In-room childcare (surcharge)
  • Designer toiletries
  • Desk
  • Slippers
  • Heating

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

Gourmet Prato Borni – Overlooking the garden, this fine-dining restaurant specialises in regional cuisine and only serves dinner.Reservations are required.

Brasserie Lusi – Overlooking the garden, this brasserie specialises in international cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.

Saycheese! – This theme restaurant specialises in fondue and only serves dinner. Reservations are required. Open daily.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby

Spa Services

Vita borni has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

  • Number of treatment rooms 5
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 0
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower

Hotel Policies

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 200.0 per night.

Pets

  • Pets are allowed for an extra charge of CHF 35 per pet, per day.
  • Dogs only

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

Only service animals are allowed

Union Pay

24-hour check-in

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CHF 35 per pet, per day
  • Rollaway bed fee: CHF 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Hotel Zermatterhof
  • Grand Zermatterhof
  • Zermatterhof Grand Hotel
  • Grand Hotel Zermatt

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • Grand Hotel Zermatterhof is listed in the 2015 Condé Nast Traveller Top 100 List.
  • The property is a member of Preferred Hotels & Resorts.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Sorry, we seem to have had an issue loading our review content. Try again?