Ratings based on 2,423 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Pavia

Ottimo struttura tipicamente d'affari.

Posted 25-Aug-2016
Pros: Struttura e dimensioni delle camere.
Cons: Il costo del parcheggio convenzionato e della colazione.
Location: Buona posizione dalla stazione centrale.
Struttura molto grande situata a ridosso del terminal "crociere". Buona la posizione dal centro di Amsterdam tuttavia decisamente sconsigliabile per chi arriva nella città in automobile. Non esistono parcheggi liberi ed il più economico si aggira dai 30 ai 40 euro al giorno. Costo della colazione decisamente elevato e quindi preferibile effettuarla presso il bar vicino alla struttura. Esiste personale che parla perfettamente l'Italiano.
5out of 5
by A verified traveller from London

Glad we had an executive room!

Posted 24-Aug-2016
Pros: The executive lounge was very relaxing and offered soft drinks all day plus wine and beer plus aperitifs between 5pm and 7pm.
Cons: On arrival we had a letter that said as we had an executive suite our fridge would be refilled between 12 and 3pm each day but we had to request this!
Location: Great for hiring bikes. Near to the station.
We had a very relaxing 4 days at the hotel. Staff were very helpful, the room was clean with a fantastic view. Breakfast was extensive with fresh honey from the hive! We hired bikes for the whole time as we got frustrated with trying to find the right tram on our last visit. Would totally recommend it! Enjoy !
Comment from Hotel Management
25-Aug-2016 by Hotel Manager, Hotel Management
Thank you for your kind words, positive feedback and recommendation, Clare. We are happy to read that you enjoyed staying at our Executive Floor. Comments like this will further motivate us to continue to strive to provide quality service to all of our valued guests. We certainly hope to have the opportunity to welcome you back to our hotel in the future. Kind regards, Dieuwke Reuvers, Hotel Manager
5out of 5
by A verified traveller from Torino

Amsterdam meravigliosa...

Posted 10-Aug-2016
Pros: Hotel di classe a 10 muniti dal centro
Cons: Nessuno
Location: A 10 minuti dalla stazione e a poco piu'dalla famosa piazza Dam,centro citta'
Amsterdam e'una citta'meravigliosa e il soggiorno presso questo hotel ha reso la nostra vacanza ancora piu'meravigliosa
Comment from Hotel Management
20-Aug-2016 by Hotel Manager, Hotel Management
Grazie della bellissima recensione del nostro hotel, Simona. Siamo molto contenti che la sua permanenza è stata piacevole e ci auguriamo di rivederla presto. Cordiali saluti, Dieuwke Reuvers, Hotel Manager
4out of 5
by A verified traveller

excelente hotel, lejos de las atracciones

Posted 09-Aug-2016
Un hotel impecable, el personal y las habtaciones, impecables, mucha comodidad y limpieza, sin embargo la ubicacion no le ayuda, de ahí en fuera, mas que recomendable.
Comment from Hotel Management
18-Aug-2016 by Hotel Manager, Hotel Management
Gracias por sus comentarios y recomendaciones.Nos alegramos de que haya disfrutado de su estancia con nosotros y esperamos verle de nuevo pronto. Sinceramente, Dieuwke Reuvers, Hotel Manager
5out of 5
by A verified traveller from Edinburgh

Nice hotel close to where cruise ships are docked!

Posted 06-Aug-2016
Pros: Good location with walking distance to Central Station.
This is an excellent hotel with good location and facilities. The room itself is comfortable and of good size. Their Silk restaurant provide excellent food, service and reasonable price!
Comment from Hotel Management
09-Aug-2016 by Hotel Manager, Hotel Management
Thank you for sharing your feedback about your positive experience in our hotel and restaurant, Peter. We sincerely appreciate the time you have taken to express your satisfaction. Comments like this will further motivate us to continue to strive to provide quality service to all of our valued guests. We certainly hope to have the opportunity to welcome you back to our hotel in the future. Kind regards, Dieuwke Reuvers, Hotel Manager
5out of 5
by A verified traveller from Australian

Posted 01-Aug-2016
Just a short stroll to the city And great views of river Train and bus a 5minure walk Staff cheerfully help you
Comment from Hotel Management
by Hotel Manager, Hotel Management
Thank you, Jodi, for your positive feedback. We have passed your kind words to our staff for encouragement. Please stay with us again next time you travel to Amsterdam. Kind regards, Dieuwke Reuvers, Hotel Manager
2out of 5
by A verified traveller

Bathrooms not clean

Posted 01-Aug-2016
Bathrooms dirty, people from cleaning service smell horrible, the hotel is good situated but i dont recomend it , there are betters
Comment from Hotel Management
05-Aug-2016 by Hotel Manager, Hotel Management
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We apologize for any inconvenience and hope to have an opportunity to welcome you back in the future. Best regards, Dieuwke Reuvers, Hotel Manager
4out of 5
by A verified traveller

Günstig zur Stadt gelegen mit tollem blick

Posted 30-Jul-2016
Unsere Erwartungen haben sich erfüllt, wir sind sehr zufrieden
Comment from Hotel Management
by Hotel Manager, Hotel Management
Vielen Dank für Ihr positives Feedback. Wir freuen uns, Sie beim nächsten Mal wieder begrüßen zu dürfen. Mit freundlichen Grüßen, Dieuwke Reuvers, Hotel Manager
4out of 5
by A verified traveller from Wales

Great hotel

Posted 30-Jul-2016
We booked a last minute deal to Amsterdam and stayed here. It was such a lovely hotel, breakfast was great, rooms were clean & modern. The one thing that could've been better was there was only one English breakfast tea bag in the room. So that could've done with both more and replenishing. If we came back to Amsterdam I would definitely stay here again.
Comment from Hotel Management
31-Jul-2016 by Hotel Manager, Hotel Management
Thank you for your kind words and positive feedback, Kelsey. We hope you spent a nice couple of days in Amsterdam and are looking forward to welcome you back next time you travel to Holland. Kind regards, Dieuwke Reuvers, Hotel Manager
4out of 5
by A verified traveller from los angeles

Great but far

Posted 25-Jul-2016
Great hotel. Amazing facilities and staff. They aay its a 5minute walk to city centre but really is 15 minutes.
Comment from Hotel Management
29-Jul-2016 by Hotel Manager, Hotel Management
Thank you, Daniel, for your kind words and positive feedback. We are happy to read that you enjoyed staying with us and are looking forward to welcome you back next time you travel to Amsterdam. Kind regards, Dieuwke Reuvers, Hotel Manager