Title: Hotel Mousai Cancun Adults Only - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=180141&destination=Punta+Sam%2C+Quintana+Roo%2C+Mexico&selected=99924030&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Mousai Cancun Adults Only - All Inclusive Unwind by the pool or take in breathtaking views from the rooftop. Your luxury getaway awaits. ## Photo gallery for Hotel Mousai Cancun Adults Only - All Inclusive ![Building design - Hotel Mousai Cancun Adults Only - All Inclusive (Punta Sam)](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/0c6c705d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/f1a8d423-a55c-47f5-b73b-b894b9454915-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![View from room - Hotel Mousai Cancun Adults Only - All Inclusive (Punta Sam)](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/50df4f40.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Mousai Cancun Adults Only - All Inclusive (Punta Sam)](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/84c20e10.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down duvets, minibar, in-room safe - Hotel Mousai Cancun Adults Only - All Inclusive (Punta Sam)](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/e052455d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located on Cancun's oceanfront, Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive offers an exclusive retreat with a rooftop terrace, poolside bar, and 2 outdoor pools. Indulge in rejuvenating spa treatments or savor delicious Italian cuisine at one of the two on-site restaurants. VIP Access ## Reviews 9.6 Exceptional ## Popular amenities - Parking included - Free Wi-Fi - Restaurant £1,067 includes taxes & fees 6 Apr - 7 Apr VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=99924030&PinnedHotelID=99924030&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=99924030&PinnedHotelID=99924030&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=99924030&PinnedHotelID=99924030&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=99924030&PinnedHotelID=99924030&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=99924030&PinnedHotelID=99924030&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=99924030&PinnedHotelID=99924030&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=99924030&PinnedHotelID=99924030&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=99924030&PinnedHotelID=99924030&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed 3+ beds Showing 10 of 10 rooms ### View all photos for Suite 2 Queen Beds Ocean Front ![View from room](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/ad05e2d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 2 Queen Beds Ocean Front - Ocean view - 947 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds ### View all photos for Suite 1 King Bed Ocean Front ![View from room](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/fa6c7af5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 1 King Bed Ocean Front 10.0 Exceptional 2 reviews - Ocean view - 947 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Corner Suite Ocean Front ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/7671d65f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Suite Ocean Front - Ocean view - 1370 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Ultra Suite 2 Queen Beds Ocean Front ![View from room](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/b849e70f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultra Suite 2 Queen Beds Ocean Front - Ocean view - 947 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds ### View all photos for Ultra Suite 1 King Bed Ocean Front ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/1a67f5fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultra Suite 1 King Bed Ocean Front - Ocean view - 947 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Ultra Corner Suite Ocean Front ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/7671d65f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultra Corner Suite Ocean Front - Ocean view - 1370 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Two Bedroom Corner Suite Ocean Front ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/6b674c24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Corner Suite Ocean Front - Ocean view - 2316 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Ultra Two Bedroom Corner Suite Ocean Front ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/7671d65f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultra Two Bedroom Corner Suite Ocean Front - Ocean view - 2316 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Two Bedroom Master Suite ![Two Bedroom Master Suite | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/4ee888d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Master Suite - Ocean view - 2187 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Ultra Two Bedroom Master Suite ![Ultra Two Bedroom Master Suite | Living area | 50-inch Smart TV with digital channels, pay films, smart speakers](https://images.trvl-media.com/lodging/100000000/99930000/99924100/99924030/cd15bbf5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultra Two Bedroom Master Suite - Ocean view - 2187 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPunta-Sam-Hotels-Hotel-Mousai-Cancun-Adult-Only.h99924030.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPunta-Sam-Hotels-Hotel-Mousai-Cancun-Adult-Only.h99924030.Hotel-Information) ## About the area Located in Punta Sam, Hotel Mousai Cancun Adults Only - All Inclusive is on the beach. Cancun Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. Cancun Cultural House and Ka'Yok' Planetarium of Cancun are also worth visiting. [Visit our Punta Sam travel guide](https://www.expedia.co.uk/Punta-Sam.dx180141) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.22987%2C-86.80286&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OwwvcuTmzMZV34j5O1-Rd_bOLpk=) Carretera Punta Sam km. 5.2 Mza 9 Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400 ### What's nearby - ![Archaeological site of El Meco, Cancun, Mexico](https://images.trvl-media.com/place/6126118/62b21bb1-c5ed-49df-b852-b07f6d48a7b0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) El Meco Archaeological Site 3 min drive \- 1.6 miles - ![Mujeres Beach](https://images.trvl-media.com/place/6053874/442f542f-1c7a-41ef-941d-90566af9967e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mujeres Beach 4 min drive \- 1.8 miles - ![North Beach](https://images.trvl-media.com/place/6282771/63d6351c-7c09-4adf-abf1-55a1dd6b6341.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) North Beach 46 min drive \- 5.7 miles - Punta Sam Beach 14 min walk \- 0.8 miles - Punta Sam Ferry Terminal 14 min walk \- 0.8 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 36 min drive ### Restaurants - Restaurant Flamingos 15 min walk - The Deli 10 min walk - The Rooftop 7 min walk - caprichos villa del palmar 13 min walk - Gourmet Hall 7 min walk ## About this property ### Hotel Mousai Cancun Adults Only - All Inclusive Luxury all-inclusive property near Ultramar Ferry Puerto Juárez Consider a stay at Hotel Mousai Cancun Adults Only - All Inclusive and take advantage of a poolside bar, a rooftop terrace and a coffee shop/cafe. Indulge in aromatherapy, a facial and a body treatment at Spa Imagine, the on-site spa. At the 12 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Italian cuisine. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and 3 bars. You'll also enjoy perks such as: - 2 outdoor pools - Free valet parking - Airport drop-off service (surcharge), a lift and a gift shop - Beach towels, smoke-free property and outdoor furniture Room features All 88 rooms feature comforts, such as private outdoor hot tubs and 24-hour room service, as well as perks, such as premium bedding and furnished balconies. Extra amenities include: - Hypo-allergenic bedding and down duvets - Rainfall showers, free toiletries and hairdryers - 50-inch Smart TVs with digital channels - Smart speakers, daily housekeeping and desks ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and select beverages included Premium alcoholic drinks included 24-hour room service Meals and beverages at companion properties ## Similar properties ![4 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/81000000/80280000/80279500/80279416/22b336ff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 9.2 Wonderful 4,726 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=80279416&PinnedHotelID=80279416&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1150000/1140800/1140762/53f8777a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Live Aqua Cancun - 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Adults Only All Inclusive Playa Mujeres - On private beach - Pool - Hot tub - All-inclusive 9.2 Wonderful 444 reviews £492 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=102284314&PinnedHotelID=102284314&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=99924030&PinnedHotelID=99924030&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=99924030,80279416,1140762,1087294,1672497) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - 24-hour airport drop-off shuttle on request for a surcharge - Free valet parking on site - Limited on-site valet parking ### Food and drink - 12 restaurants - 3 bars/lounges - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Blanca Blue - Bocados Steak House - Hiroshi - NOI Ristorante Italiano - The Rooftop ### Things to do - 2 outdoor pools - Full-service spa - Gym ### Conveniences - 24-hour front desk - Gift shop/newsstand ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages ### Business services - 24-hour business centre ### Outdoors - Beach towels - Beach umbrellas - On the beach - Outdoor furniture - Rooftop terrace ### Full-service spa - 16 treatment rooms - Aromatherapy - Ayurvedic treatments - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift (100 centimetre wide door) - Smooth flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path of travel - Wheelchair-accessible restaurant ### More - 9 floors - Built in 2024 - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Hypo-allergenic bedding - Pillow menu - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 50-inch smart TV with digital channels - Pay films - Smart speaker ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning - Desk - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property No pets and no service animals are allowed at this property ### Property is also known as Mousai Cancun Inclusive Hotel Mousai Cancun Adult Only Hotel Mousai Cancun Adults Only Mousai Cancun Adults Only All Inclusive Hotel Mousai Cancun Ocean Front Adults Only . Hotel Mousai Cancun Adults Only All Inclusive Hotel Mousai Cancun Adults Only - All Inclusive Hotel ## Frequently asked questions ### Does Hotel Mousai Cancun Adults Only - All Inclusive have a pool? ### How much does it cost to stay at Hotel Mousai Cancun Adults Only - All Inclusive? ### Is Hotel Mousai Cancun Adults Only - All Inclusive pet-friendly? ### How much is parking at Hotel Mousai Cancun Adults Only - All Inclusive? ### What time is check-in at Hotel Mousai Cancun Adults Only - All Inclusive? ### What time is check-out at Hotel Mousai Cancun Adults Only - All Inclusive? ### Does Hotel Mousai Cancun Adults Only - All Inclusive provide a shuttle to the airport? ### Are there all-inclusive benefits at Hotel Mousai Cancun Adults Only - All Inclusive? ### Where is Hotel Mousai Cancun Adults Only - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Mousai Cancun Adults Only - All Inclusive Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Amenities ### 9.4 Staff & service ### 9.8 Property conditions & facilities 10 - Excellent 98 8 - Good 4 6 - Okay 1 4 - Poor 5 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Austin 9 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Amazing food, relaxing place ##### Austin Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### Adam 28 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Luxurious hotel with top notch staff and food. Loved every minute here. The jacuzzi was the best one I have been in. Couldn't ask for a better vacation. ![Rooftop pool was amazing as was service. ](https://a.travel-assets.com/ugc/hotel-reviews/d6ebf97a-27d7-41f1-b601-549725d7df82-1772297777422.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Noi was delicious! ](https://a.travel-assets.com/ugc/hotel-reviews/b04f5fed-5038-4d73-9b30-873802af18f6-1772297777812.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e92ca6c0-4a4d-47fe-80f6-0b5eecd48f9b-1772297777810.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/49bcd9eb-1e3a-4f85-a064-790579a6a177-1772297777809.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Adam Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### Philip 25 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The entire stay was amazing as usual. Our 3rd time here was our favorite. We would move here if we could!!! Phenomenal staff including Jose the GM. Wonderful training. Incredible restaurants and top not pristine grounds and pools. ##### Philip Stayed 4 nights in Mar 2026 Verified ### 10/10 Excellent #### Katherine 1 Mar 2026 Liked: Cleanliness, amenities, property conditions & facilities Amazing service, the kindest and most attentive staff. The best food I’ve had at an all-inclusive (Noi was our favorite). Will definitely return in the future! ##### Katherine Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Loralisa 12 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was very friendly, the hotel was new, clean and beautiful. Food was very good (except desserts which were just ok). Loved the pool. The adults only vibe was very relaxing! ![](https://a.travel-assets.com/ugc/hotel-reviews/8a84faee-e95d-4a93-bf11-36802676dbe5-1770881271434.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/61f478bd-057c-4de2-9962-e54ab791e42f-1770881270551.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a36abd60-9a1d-432a-ace2-e902c6c5fbc8-1770881272492.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9bdf2869-93d3-4053-bdc3-04e9928bfe36-1770881272294.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Loralisa Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Bshara 10 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay. Very friendly staff that went out of their way to help and serve us. ##### Bshara Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Sharon 9 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Love the rooftop pool. Blanca and Santiago always provide great service and the cocktails are wonderful ##### Sharon Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Freeman 23 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities clean room, good service, quite place ![](https://a.travel-assets.com/ugc/hotel-reviews/77ead8aa-0a84-4bba-8c4e-1040cbd9b546-1761247889628.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/accb33ae-f923-4e2b-970b-04327186ccde-1761247885987.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f25af7ea-ecba-45b8-aa4b-64dcd4c72669-1761247885900.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/18770882-61b4-441f-bc98-287cd52aaa9e-1761247890759.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Freeman Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Shanna 11 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities I cannot say enough great things about this resort! Everything was amazing. The room, the food, the staff. It was the most luxurious hotel I’ve ever stayed in. Everyone works so hard to make sure your stay is fantastic. The food here is the best I have ever had. ![](https://a.travel-assets.com/ugc/hotel-reviews/991e1f4d-e445-4620-9801-2f461f9dd80d-1762864002025.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/975b58e4-6f35-4d34-818a-4ee1abb82309-1762864003543.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/89dcaa43-f505-4fa3-a560-fbfdcfc77594-1762864005063.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d70850c7-3200-44df-acea-4e71e7b0e10c-1762863995216.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shanna Stayed 7 nights in Nov 2025 Verified ### 10/10 Excellent #### Soher 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything is 10/10 . The staff is very nice and helpful. Rooms are clean, views are out of this world. Excellent food ![](https://a.travel-assets.com/ugc/hotel-reviews/9db6016f-6016-474e-a09f-a240a3ddabbe-1762712516069.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4018ad71-fd62-46d3-b3e2-3872a9255efe-1762712525799.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d357da87-07e5-4af6-9aa0-fc9d3e13af38-1762712526075.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/99b93fbd-7091-4e72-b2ec-35c3227ab07e-1762712532280.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Soher Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Gregory Dennis 3 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Hotel Mousai has the feeling of a boutique hotel with an adults only all inclusive flair. The hotel is beautiful with great amenities. Very quite but you have the pulse of La Blanca next door if you want nightlife. Staff was truly amazing. Jose, Rubi, Heriberto and Alex the chef at Noi went above and beyond. Hugo and Gerardo at the bar wowed us everyday with cocktail marvels. Rubi our butler was amazing and went above and beyond by finding my wifes lost cell phone (twice). Do yourself a favour and stay at this hidden gem - you wont regret it!! ##### Gregory Dennis Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Miriam 28 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing service and facilities ##### Miriam Stayed 3 nights in May 2025 Verified ### 8/10 Good #### Jinya 26 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities The room is clean and the bed is comfortable, but the restaurant has few options. ##### Jinya Stayed 2 nights in Aug 2025 Verified ### 10/10 Excellent #### Matthew 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A spectacular 4 night getaway with my wife. The food, the cocktails, the grounds all 10/10\. What separates this property from others is the room was one of the nicest we have ever stayed in and the service was unreal. If total relaxation with great food and drink along with unparalleled service is your thing this is the resort for you. Lastly the rooftop pool is unforgettable, we are recharged and missing our trip already. ##### Matthew Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Shuhan 17 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceptional service throughout—from the concierge and restaurant staff to the beach waiters. The views were stunning, and the cleanliness of the entire property was impressive. A truly wonderful stay. ##### Shuhan Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### Yasmeen Chan 26 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Service was excellent and super efficient. Our butler Rubisel was very attentive, friendly and professional. He really went above and beyond to help us. My husband wanted a gin bottle but since the room does not have a bottle of gin, Rubisel got us a glass of gin from the bar and delivered it to our room personally. Restaurants also have very good food. Our favorite is Dao and our waiter was great at his job recommended excellent drinks that catered to our tastes. Food at Dao was so good! Breakfast at Noi was also excellent. Our room was beautiful and large. Corner suite balcony is the best. ![](https://a.travel-assets.com/ugc/hotel-reviews/9ebbdbbf-d63f-462e-8fd8-4ca30c299cb2-1769452573044.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d2257438-458f-4045-8b44-07b16f128c04-1769452572304.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f18a3a8a-b645-4e9a-9478-be22da2d7e52-1769452572232.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bca58df0-6013-44a3-ab8b-111ada911c89-1769452575513.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yasmeen Chan Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Adrian 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Spotless with swift service and correction of any issues. The Butler, Alexa, wonderful, attentive, and communicative. Concierge, Marcia, extremely helpful, thorough, and has the warmest energy. Every on staff that I encountered is great at what they do. The property is gorgeous. The food is delicious. ##### Adrian Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Robert 24 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great spot ##### Robert Stayed 5 nights in Mar 2025 Verified ### 10/10 Excellent #### Dana 25 Jan 2026 Liked: Cleanliness, property conditions & facilities We had the best trip at Hotel Mousai. The staff was truly exceptional and made our stay unforgettable. Special thank you to Jose and Ismael, our breakfast server, who was always warm, attentive, and welcoming. Heriberto, the breakfast supervisor, ensured everything ran flawlessly each morning. Ivan at the pool provided outstanding service and made our pool days even more enjoyable. A very special shout-out to our butlers, Alexa and Marcos, who went above and beyond to make sure every detail of our stay was perfect. Their attention, kindness, and professionalism truly elevated our experience. The pool views are absolutely stunning, and the food was excellent throughout our stay. Every detail was thoughtfully done, and the overall experience exceeded our expectations. We would absolutely return and highly recommend Hotel Mousai to anyone looking for a luxury getaway. ##### Dana Stayed 5 nights in Jan 2026 Verified ### 10/10 Excellent #### Anthony 3 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was friendly and property was clean. ##### Anthony Stayed 3 nights in Jan 2025 Verified ### 10/10 Excellent #### Carlos 16 Nov 2025 Liked: Cleanliness, staff & service I don’t usually take the time to leave feedback about hotels, but this time I genuinely want to share my experience. First, the level of customer service is exceptional — truly unreal how good and attentive the entire staff is. The food was amazing as well. Normally by the end of my trips I’m tired of the food, but this place has such great restaurants that we were delighted every single day. The rooms are impeccably clean and spotless. And with only about 80 rooms, the hotel feels peaceful and quiet — definitely not a place for partying, but the perfect spot if you’re looking to relax. 5 stars to this hotel! ##### Carlos Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Arjun 25 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and fantastic amenities. Coming again ##### Arjun Stayed 3 nights in Mar 2025 Verified ### 10/10 Excellent #### ricardo VILLARREAL 5 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great service ##### ricardo VILLARREAL Stayed 3 nights in May 2025 Verified ### 10/10 Excellent #### james 23 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is brand new. The room was wired all over with accommodating features like lighting and ambiance music. You won't find staff anywhere else that will provide this level of service. Marcos and Regina were a cut above. Everyone was friendly and seemed genuinely dedicated to making my stay better and stress-free. The food was so good it made me emotional at times. Cannot say enough good things about this place. 6 stars if i could. ##### james Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Diane 18 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Been to the Garza Blanca many times it’s nice. 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