Title: BOK21 Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=179995&destination=Cancun%2C+Quintana+Roo%2C+Mexico&selected=92536231&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # BOK21 A peaceful garden retreat in Downtown Cancun where travelers can relax outdoors while having access to helpful concierge services whenever needed ## Photo gallery for BOK21 ![Exterior - BOK21 (Cancun)](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/771f1e79.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - BOK21 (Cancun)](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/d88667e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - BOK21 (Cancun)](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/bedb02e2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free WiFi, bed sheets - BOK21 (Cancun)](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/bef67586.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design - BOK21 (Cancun)](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/a8f27a47.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies BOK21 sits in Downtown Cancun's center, offering a quiet escape with its garden and outdoor furniture. Guests connect to WiFi from their rooms or relax on the terrace, with concierge services and round-the-clock front desk staff ready to assist with any needs. ## Reviews 8.0 Very good ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available - Housekeeping £34 includes taxes & fees 9 Apr - 10 Apr ## Room options ### Check availability for these dates Tonight [Apr 4 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 5 - Apr 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Habitacion Doble Individual ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/bef67586.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitacion Doble Individual 8.0 Very good 1 review - City view - 1 bedroom - Sleeps 2 - 2 Double Beds ### View all photos for Habitacion King ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/9fb80800.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitacion King 9.4 Exceptional 3 reviews - City view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Habitacion Suite ![Habitacion Suite | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/6ad7edd2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitacion Suite 7.2 Good 5 reviews - City view - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/93000000/92540000/92536300/92536231/bef67586.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 8.0 Very good 1 review - City view - 1 bedroom - Sleeps 4 - 1 King Bed ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/29000000/28840000/28831700/28831632/960a59ff.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Extended Suites Cancún Cumbres Cancun - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-BOK21.h92536231.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-BOK21.h92536231.Hotel-Information) ## About the area Located in Cancun, BOK21 is in the city centre. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. Plaza Las Americas and Tortuga Beach are two other places to visit that come recommended. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.15515%2C-86.82178&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2junTFkZFg1_kOVSWJaT0Yvq3-s=) Bonampak, Cancun, QROO, 77500 ### What's nearby - ![Cancun_BenitoJuarezMunicipalBuilding_6277943_016](https://images.trvl-media.com/place/6277943/ea950b64-8a95-4790-8f37-5b0ccfe5c808.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Benito Juarez Municipal Building 9 min walk \- 0.5 miles - Ceviche Square 5 min walk \- 0.3 miles - Las Palapas Park 11 min walk \- 0.6 miles - Plaza Las Americas 13 min walk \- 0.7 miles - Plaza 28 17 min walk \- 0.9 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 21 min drive ### Restaurants - Arandanos 5 min walk - Rolandi's 5 min walk - La Casa de los Abuelos 3 min walk - Patravali 4 min walk - Mr. Pampas Cancún 3 min walk ## About this property ### BOK21 Hotel near Plaza Las Americas Located close to Playa Tortugas and Ultramar Ferry Puerto Juárez, BOK21 provides a terrace and a garden. Stay connected with free in-room WiFi. Other perks at this hotel include: - Free self-parking - Cooked-to-order breakfast (surcharge), outdoor furniture and concierge services - Tour/ticket information Room features All guest rooms at BOK21 feature thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and free bottled water. Extra amenities include: - Showers and free toiletries - 55-inch flat-screen TVs with Netflix, streaming services and digital channels - Coffee/tea makers and daily housekeeping ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/110000000/109910000/109905800/109905729/ecad146c_edited_39b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EHDEN Vacation Suites Puerto Cancún Zona Hotelera - Pool - Spa - Free Wi-Fi - Air-conditioning 9.0 Wonderful 120 reviews £84 includes taxes & fees 30 Apr - 1 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-30&endDate=2026-05-01&selected=109905729&PinnedHotelID=109905729&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/62000000/61510000/61500700/61500633/ab0f9319.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kavia Plus Cancun Downtown Cancun - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 554 reviews £52 includes taxes & fees 30 Apr - 1 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-30&endDate=2026-05-01&selected=61500633&PinnedHotelID=61500633&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/21000000/20170000/20167300/20167293/cd487e05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Urban Cancun & Beach Club Downtown Cancun - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 1,424 reviews £65 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=20167293&PinnedHotelID=20167293&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/118000000/117770000/117764200/117764141/f9afa3f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capital O Hotel Rolovi Cancún Downtown Cancun - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 9.0 Wonderful 53 reviews £29 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=117764141&PinnedHotelID=117764141&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4300000/4297800/4297727/125dcfbe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Cancun Centro Downtown Cancun - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 1,262 reviews £43 includes taxes & fees 2 May - 3 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-02&endDate=2026-05-03&selected=4297727&PinnedHotelID=4297727&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/10000000/9790000/9785600/9785512/35c88891.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Malecon Cancun Downtown Cancun - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.0 Very good 1,051 reviews £59 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=9785512&PinnedHotelID=9785512&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8830000/8827200/8827114/8d8f1b67.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eco-Hotel El Rey del Caribe Downtown Cancun - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 861 reviews £54 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=8827114&PinnedHotelID=8827114&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/12000000/11520000/11518000/11517991/62048835.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oh! Cancun The Urban Oasis & Beach Club Downtown Cancun - Pool - Breakfast included - Parking included - Free Wi-Fi 8.4 Very good 1,002 reviews £70 includes taxes & fees 17 Apr - 18 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=11517991&PinnedHotelID=11517991&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/62000000/61490000/61486700/61486629/ffa58fa6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Luma by Kavia Cancun Downtown Cancun - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 503 reviews £54 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=61486629&PinnedHotelID=61486629&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/17900/17834/34cd3537.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza Caribe Downtown Cancun - Pool - Kids’ pool - Parking included - Free Wi-Fi 7.8 Good 1,001 reviews £52 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=17834&PinnedHotelID=17834&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=92536231&PinnedHotelID=92536231&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=92536231,109905729,61500633,20167293,117764141) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: MXN 83 to 119 for adults and MXN 83 to 119 for children ### Conveniences - Limited-hour front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Outdoor furniture - Terrace ### Accessibility - 6 steps to reach entrance - No lift ### More - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch flat-screen TV with digital channels - Netflix - Streaming services ### Food and drink - Coffee/tea maker - Free bottled water ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:30 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 83 to 119 for adults and MXN 83 to 119 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as BOK21 Hotel BOK21 Cancun BOK21 Hotel Cancun ## Frequently asked questions ### Is BOK21 pet-friendly? ### How much does it cost to stay at BOK21? ### How much is parking at BOK21? ### What time is check-in at BOK21? ### What time is check-out at BOK21? ### Where is BOK21 located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## BOK21 Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.4 Amenities ### 8.2 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 56 8 - Good 33 6 - Okay 12 4 - Poor 7 2 - Terrible 10 ## Reviews Verified ### 8/10 Good #### Anthony 25 Mar 2026 Liked: Cleanliness, staff & service, property conditions & facilities The room is clean and very comfortable. Cleaned every day. The only downfall was a little bit of noise From the traffic. Other than that great place for the Price. ##### Anthony Stayed 4 nights in Mar 2026 Verified ### 8/10 Good #### Jamal 7 Feb 2026 Liked: Cleanliness Nice affordable hotel. Close to a lot of restaurants and bars, I took the bus down the hotel zone many times they run constantly and its less than 20 pesos. Nothing fancy but got the job done. ##### Jamal Stayed 5 nights in Feb 2026 Verified ### 10/10 Excellent #### Karl Andrew 9 Mar 2026 Liked: Staff & service, property conditions & facilities Disliked: Amenities The property was solid and good shape, I like the area, very safe and convenient. Great restaurants nearby and convince stores. Receptionist was nice and friendly. Rooms are a bit old but clean and door locks are strong and safe. Bathroom should have a longer curtains so that the toilet area are not flooded. So far my stay was great and easy. ##### Karl Andrew Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Arturo 25 Jan 2026 Nice room ##### Arturo Stayed 5 nights in Jan 2026 Verified ### 6/10 Okay #### Michael 27 Jan 2026 Liked: Cleanliness, property conditions & facilities Disliked: Amenities The staff was good & helpful. But no fridge or microwave in the room. ##### Michael Stayed 12 nights in Jan 2026 Verified ### 8/10 Good #### Vincent 5 Jan 2026 Liked: Cleanliness, property conditions & facilities Clean-room, noise didn’t bother me too much but if you’re a light sleeper you may have a hard time. Friendly staff, affordable and not too far from the bus station. ##### Vincent Stayed 2 nights in Dec 2025 Verified ### 8/10 Good #### Eric 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities staff were great ,rooms were clean ,if you're gonna be out all day ,this is the place ,is within 10 minutes of all beaches in Cancun and alll major tourist attractions but the best part is super cheap you can't beat it.is a simple room with a nice bed , bathroom,ac,tv for the price it's great .would recommend if you just want a bed and a bathroom and are gonna be exploring Cancun ##### Eric Stayed 6 nights in Dec 2025 Verified ### 4/10 Poor #### Anthony 11 Jan 2026 Liked: Staff & service Parking is barely available. Good location to walk to several good restaurants. This is right in the middle of a roundabout, it’s LOUD all day and night. I suggest bringing foam ear plugs, not joking, it’s THAT LOUD. Asked to move rooms and was denied. Hot water 10 minutes to get warm enough for tepid shower. ##### Anthony Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Ashoka 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities i like staying at this clean hotel. its close to the city areas and also tourist restaurant areas. and also the main mall. all walkable or short drives. parking is tricky but there is space. ##### Ashoka Stayed 3 nights in Sep 2025 Verified ### 6/10 Okay #### Francisco 28 Dec 2025 Liked: Amenities, property conditions & facilities The property sits on a Main Avenue with a well sized balcony facing the beautiful roundabout, the traffic was not bad even for a Friday night, a lot of places with in a 10 minute safe walk, the room was simple and fairly clean, hot water shower and a confortable bed is what I needed. The front desk boy was missing when i arrived so had to stand outside the looked building doors for several minutes, no one answered their phone the few times I called, the supervisor lady showed up and let me in. It would be great if the pedestrian crossing signal beeping can be turned down. That when ton all night. ##### Francisco Stayed 1 night in Dec 2025 Verified ### 6/10 Okay #### Michal 30 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Ok for a budget short trip The hotel is relatively well located which is a positive if you want to walk to city center, but due to the missing sound insulation also a negative as there's quite some traffic at night. Staff was friendly and helpful, offered to help with luggage several times. Since the hotel doesn't have an elevator, help with heavy luggage is really appreciated. Parking is available just outside the hotel with few places reserved only for the hotel. Cleanliness and condition not 100% perfect, but for a 2\*\* budget hotel acceptable. Wifi rather OK for simple tasks. ##### Michal Stayed 1 night in Dec 2023 Verified ### 10/10 Excellent #### Kirk 2 Apr 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic location and value for the price. 10-15 minute walk to popular markets and restaurants. Room very spacious but balcony doors let all the sound from the roundabout in so vehicle noise is present all night long. Other than that, extremely happy with the stay. ##### Kirk Stayed 9 nights in Mar 2026 Verified ### 8/10 Good #### Maryah 18 Mar 2026 Liked: Cleanliness, staff & service, property conditions & facilities Excellent staff very relaxing for me to get work done. No fridge or microwave was the only complaint. ##### Maryah Stayed 3 nights in Mar 2026 Verified ### 10/10 Excellent #### YOUNG HAN 12 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Except for car traffic noises, everything is okay. Good price good deal. ##### YOUNG HAN Stayed 4 nights in May 2025 Verified ### 10/10 Excellent #### Sergio Agustín 23 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente habitacuin ##### Sergio Agustín Stayed 3 nights in Mar 2026 Verified ### 10/10 Excellent #### Bradley Bruce 16 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent value ##### Bradley Bruce Stayed 5 nights in Mar 2026 Verified ### 10/10 Excellent #### Cristian 16 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything good ##### Cristian Stayed 4 nights in Mar 2026 Verified ### 8/10 Good #### Jonas Hernandez 13 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was really good we happy about it ##### Jonas Hernandez Stayed 4 nights in Jan 2026 Verified ### 2/10 Terrible #### Idali 12 Mar 2026 Disliked: Staff & service, amenities, property conditions & facilities No hot water, no elevator. It’s clean for the price but no fridge or microwave ##### Idali Stayed 2 nights in Mar 2026 Verified ### 8/10 Good #### Jaime 23 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel in a convenient location within walking distance of shop, restaurant and entertainment ##### Jaime Stayed 3 nights in Aug 2025 Verified ### 2/10 Terrible #### James 20 Feb 2026 Disliked: Cleanliness, amenities, property conditions & facilities Lights in bathroom didn't work, no hot water, no towels in room, overall it was just not good. Approached the front desk with my concerns and they just shrugged so we moved to a different motel. ##### James Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### David 3 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great for the price ##### David Stayed 7 nights in Mar 2025 Verified ### 10/10 Excellent #### Ashoka 5 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities CLEAN ROOMS, WELL MAINTAINED.. HOT WATER. nice staff . good parking ##### Ashoka Stayed 2 nights in Jun 2025 Verified ### 8/10 Good #### Byron 6 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice place, but theres a lot of noisy traffic in front the hotel. ##### Byron Stayed 2 nights in Jul 2023 Verified ### 4/10 Poor #### miguel 2 Aug 2025 Liked: Cleanliness Disliked: Staff & service, amenities Unfortunately the sliding doors on the balcony are not noise proof.there is lots of traffic in front of the hotel.late at night it very noisy its very hard to sleep through out the night. ##### miguel Stayed 8 nights in Jul 2025 ### Expedia's Latest Trends ### Hotels > - [Kempinski Hotel Cancún](https://www.expedia.co.uk/Cancun-Hotels-Grand-Hotel-Cancun-Managed-By-Kempinski.h25978.Hotel-Information) > - [Beach Palace Family Resort & Spa - All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beach-Palace-Resort-All-Inclusive.h428589.Hotel-Information) > - [Hyatt Zilara Cancun - Adults Only - 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