Title: Hotel Delfines Acapulco by NG Hoteles Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=179991&destination=Acapulco%2C+Guerrero%2C+Mexico&selected=66726404&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Delfines Acapulco by NG Hoteles Coastal relaxation awaits at this haven with beautiful pools and a welcoming atmosphere, where guests can recharge with delicious food just steps away. ## Photo gallery for Hotel Delfines Acapulco by NG Hoteles ![Exterior - Hotel Delfines Acapulco by NG Hoteles (Acapulco)](https://images.trvl-media.com/lodging/67000000/66730000/66726500/66726404/684b98af.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room, 2 Double Beds | Bed sheets - Hotel Delfines Acapulco by NG Hoteles (Acapulco)](https://images.trvl-media.com/lodging/67000000/66730000/66726500/66726404/1033c9bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Delfines Acapulco by NG Hoteles (Acapulco)](https://images.trvl-media.com/lodging/67000000/66730000/66726500/66726404/bc880d19.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Double Beds | Bed sheets - Hotel Delfines Acapulco by NG Hoteles (Acapulco)](https://images.trvl-media.com/lodging/67000000/66730000/66726500/66726404/29169c14.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hotel Delfines Acapulco by NG Hoteles (Acapulco)](https://images.trvl-media.com/lodging/67000000/66730000/66726500/66726404/5669e926.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Delfines Acapulco by NG Hoteles overlooks the lively Costera Acapulco. Travelers cool off in the outdoor or children's pool, unwind on the sunny terrace, and enjoy meals at the on-site restaurant. The 24-hour front desk is ready to help with any needs. ## Reviews 5.6 ## Popular amenities - Pool - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available £60 includes taxes & fees 12 Apr - 13 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=66726404&PinnedHotelID=66726404&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=66726404&PinnedHotelID=66726404&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=66726404&PinnedHotelID=66726404&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=66726404&PinnedHotelID=66726404&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=66726404&PinnedHotelID=66726404&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=66726404&PinnedHotelID=66726404&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=66726404&PinnedHotelID=66726404&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=66726404&PinnedHotelID=66726404&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Room Superior ![Bed sheets](https://images.trvl-media.com/lodging/67000000/66730000/66726500/66726404/b63115a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 365 sq ft - Sleeps 4 ### View all photos for Economy Room, 2 Double Beds ![Economy Room, 2 Double Beds | Bed sheets](https://images.trvl-media.com/lodging/67000000/66730000/66726500/66726404/39299964.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room, 2 Double Beds - 366 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 2 Double Beds ![Standard Room, 2 Double Beds | Bed sheets](https://images.trvl-media.com/lodging/67000000/66730000/66726500/66726404/3a9002c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds - 366 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Room Economy ![Bed sheets](https://images.trvl-media.com/lodging/67000000/66730000/66726500/66726404/b99043d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Economy - 365 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-Delfines-Acapulco-By-NG-Hoteles.h66726404.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-Delfines-Acapulco-By-NG-Hoteles.h66726404.Hotel-Information) ## About the area Costera Acapulco, a neighbourhood in Acapulco, is home to Hotel Delfines Acapulco by NG Hoteles. Papagayo Beach and El Veladero National Park reflect the area's natural beauty and area attractions include Casa de la Cultura and Naval History Museum. Looking to enjoy an event or a game while in town? See what's happening at Acapulco Convention Center or Arena GNP Seguros. [Visit our Acapulco travel guide](https://www.expedia.co.uk/Acapulco.dx179991) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.86200%2C-99.87775&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=F__JWTZyLGFxgdG1IxYYsDpQ3OI=) Costera Miguel Aleman, Fracc Magallanes, Acapulco, GRO, 39670 ### What's nearby - ![Condesa Beach](https://images.trvl-media.com/place/6075581/f44605f8-322b-4eb9-a1af-29cfbb368148.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Condesa Beach 5 min walk \- 0.3 miles - ![Diana Cazadora al atardecer Ciudad de México](https://images.trvl-media.com/place/6166954/6c9ad7a3-8b84-4e62-96d9-a3d883f1f791.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Diana the Huntress 8 min walk \- 0.5 miles - ![papagayo rojo posado sobre una rama](https://images.trvl-media.com/place/6069985/1f9d27ce-e950-4b20-8bbe-5dd27b5a0a19.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Parque Papagayo 10 min walk \- 0.6 miles - ![Wide view of Acapulco Bay from the sea taken with a drone](https://images.trvl-media.com/place/553248621576998692/fee1453b-810c-4710-af6d-73e0617f2830.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Papagayo Beach 14 min walk \- 0.8 miles - Galerías Acapulco 5 min walk \- 0.3 miles ### Getting around - Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) 32 min drive ### Restaurants - Helados Santa Clara 3 min walk - Sanborns Café 2 min walk - KFC 1 min walk - Delichi Restaurante 4 min walk - Mercado El Pueblito 2 min walk ## About this property ### Hotel Delfines Acapulco by NG Hoteles Hotel near Papagayo Beach Consider a stay at Hotel Delfines Acapulco by NG Hoteles and take advantage of a terrace, a bar and a restaurant. Guests can connect to free WiFi in public areas. Additional perks include: - An outdoor pool and a children's pool - Full breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk - Luggage storage, pet-grooming services and an off-lead area - Smoke-free property Room features All 60 rooms include comforts such as air conditioning, as well as amenities such as room service. More amenities include: - Bathrooms with showers ### All-inclusive details All-inclusive room rates at Hotel Delfines Acapulco by NG Hoteles are available. 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Pool - Hot tub - All-inclusive - Kids’ pool 7.0 Good 1,004 reviews £70 includes taxes & fees 20 Apr - 21 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=66726404&PinnedHotelID=66726404&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=66726404,68199,53890054,1139576,123129249) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (MXN 50 per day) - Limited on-site self parking ### Food and drink - Daily full breakfast available 9:00 AM to 11:30 AM for a fee: MXN 130 for adults and MXN 50 for children - A bar/lounge - A restaurant ### Things to do - Children's pool - Outdoor pool ### Family friendly - Children's pool - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Outdoors - Terrace ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shower - Towels provided ### Food and drink - Room service ### More - Air conditioning ## Policies ### Check-in Check-in start time: 1:30 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 180, per pet, per night, plus a one-off cleaning fee of MXN 350 and a deposit of MXN 1000 per stay Welcoming dogs only 1 total pets Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation An off-lead area and pet-grooming services are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 500 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately MXN 130 for adults and from MXN 50 for children - Self-parking fee: MXN 50 per day - Pet deposit: MXN 1000 per stay - Pet fee: MXN 180 per pet, per night plus a one-off MXN 350 cleaning fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 8:00 PM ## Frequently asked questions ### Does Hotel Delfines Acapulco by NG Hoteles have a pool? ### How much does it cost to stay at Hotel Delfines Acapulco by NG Hoteles? ### Is Hotel Delfines Acapulco by NG Hoteles pet-friendly? ### How much is parking at Hotel Delfines Acapulco by NG Hoteles? ### What time is check-in at Hotel Delfines Acapulco by NG Hoteles? ### What time is check-out at Hotel Delfines Acapulco by NG Hoteles? ### Are there all-inclusive benefits at Hotel Delfines Acapulco by NG Hoteles? ### Where is Hotel Delfines Acapulco by NG Hoteles located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Delfines Acapulco by NG Hoteles Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.4 Cleanliness ### 4.8 Amenities ### 6.0 Staff & service ### 4.8 Property conditions & facilities 10 - Excellent 11 8 - Good 19 6 - Okay 14 4 - Poor 11 2 - Terrible 27 ## Reviews Verified ### 2/10 Terrible #### Bruno 6 Jan 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Would not recommend, they do not answer the phone. Worst hotel and staff. ##### Bruno Verified ### 8/10 Good #### Enrique 3 Aug 2025 . ##### Enrique Stayed 4 nights in Jul 2025 Verified ### 2/10 Terrible #### OCTAVIO 22 Jul 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nightmare hotel! Nightmare hotel! We booked 2 nights and checked out the day after check-in!.. Old unmaintained building! Rooms are terrible, rusted out shower heads! Death trap elevators! Horrible pool! Pictures on hotel.com website are from god knows when!.. ##### OCTAVIO Stayed 2 nights in Jul 2024 Verified ### 2/10 Terrible #### SANDRA 13 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities Pesimo ##### SANDRA Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Luis Adolfo 7 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Muy bonita experiencia ![](https://a.travel-assets.com/ugc/hotel-reviews/76e147a5-1353-45e2-8bf1-3a3aefc77fd7-1767810535290.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Luis Adolfo Stayed 3 nights in Jan 2026 Verified ### 2/10 Terrible #### Jimena 1 Jan 2026 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities La propiedad no era para para mascotas, al llegar, me cobraron por la estancia de cada perrita y por noche, se me hace una grosería que digan que es Pet friendly y no tengan acondicionado un espacio para tenerlos. El estacionamiento es súper limitado y deje mi vehículo en la calle. El personal sin un solo trato amable , tienen plaga de cucarachas, fugas de agua en el baño, el elevador se nota que no ha tenido mantenimiento en mucho tiempo. Ojalá hagan algo, de mi parte no me vuelvo a hospedar ahí, ni reservar por este medio. ##### Jimena Stayed 3 nights in Dec 2025 Verified ### 2/10 Terrible #### Ana Cristina 23 Dec 2025 Disliked: Cleanliness, amenities El hotel es horrible, le falta muchísimo mantenimiento, además de peligroso, la sábana sucia, todo sucio, me picaron algunos animalitos porque desperté con un buen de ronchas estuve apunto de salirme a la madrugada y buscar otro hotel, de lo mal que estaba las habitaciones, olían horrible ##### Ana Cristina Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Elisa 7 Dec 2025 Liked: Cleanliness, staff & service Disliked: Amenities Le falta un poco de calidad a los colchones del hotel pero de ahi en fuera todo muy bien ##### Elisa Stayed 2 nights in Nov 2025 Verified ### 2/10 Terrible #### Elsa 23 Nov 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities No tome la habitación estaba muy sucia …Holia feo ##### Elsa Stayed 1 night in Nov 2025 Verified ### 2/10 Terrible #### Raul 12 Aug 2025 Requiero de mi reembolso no se me ha hecho tuve problemas y no me entregaron mi habitación solicite mi reembolso y no me lo han hecho ##### Raul Stayed 3 nights in Aug 2025 Verified ### 2/10 Terrible #### Pablo 31 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Deberían dar mantenimiento mínimo a los pasillos de hotel, tuve un accidente gracias al pésimo mantenimiento de el lugar. El cual no se harán responsables , la recepcionista y el guardia que guarda las maletas tuvieron actos de discriminación y homofobia conmigo, el guardia muy agresivo, durante toda la estancia preferimos estar en otro lado y no llegar al hotel, al igual nos sacaron cosas de la maleta. Todo fue horrible TODO es un pésimo lugar, el servicio es pésimo, el mantenimiento esta de lo peor ñ. EXIJO UNA SOLUCIÓN, termine pagado estancia en otro lugar por temor a agresiones ##### Pablo Stayed 4 nights in Jul 2025 Verified ### 10/10 Excellent #### cindy 29 Apr 2025 Disliked: Amenities Fue bueno , pero falta más atención del personal y quizás más servicios ##### cindy Stayed 3 nights in Apr 2025 Verified ### 8/10 Good #### Frank 12 Apr 2025 Se ve deteriorada ##### Frank Stayed 1 night in Dec 2024 Verified ### 2/10 Terrible #### omar 19 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Todo feo , viejo y destruido ##### omar Stayed 4 nights in Feb 2025 Verified ### 6/10 Okay #### Pao 14 Mar 2025 Liked: Staff & service Disliked: Property conditions & facilities Muy descuidado ##### Pao Stayed 2 nights in Mar 2025 Verified ### 2/10 Terrible #### Esthela 15 Feb 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities El baño super sucio, parece que no habia sido lavado antes de ser entregado ##### Esthela Stayed 1 night in Feb 2025 Verified ### 2/10 Terrible #### Verified traveller 7 Feb 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Eso fue un desastre La habitación me la entregaron hasta las 3 de la tarde y no a la 13:30 como decía,la habitación no contaba con toallas,ni jabón o shampoo para bañarse ,el personal es muy déspota,aparte la habitación estaba sucia y no nos hicieron el cambió de ropa de cama ,la verdad dan un pésimo servicio desde recepción,no me quedaron ganas de regresar a ese hotel ##### Verified traveller Stayed 3 nights in Feb 2025 Verified ### 6/10 Okay #### Judith 4 Feb 2025 Me gusto las albercas, pero si le hace falta mantenimiento a las habitaciones, por el precio deberia de tener al menos toallas en las habitaciones, shampoo, solo te dejan un jaboncito y un rollo de papel Higienico pequeño Pero pues no fue tan peor, al menos no vi cucarachas como en otros hoteles ##### Judith Stayed 1 night in Feb 2025 Verified ### 4/10 Poor #### HUGO ABAD 28 Jan 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Muy mala experiencia Fue muy mala esperiencia, ya que llegue y decia en la reservacion que hice que el checkin era a las 3:30 y ellos decian que hasta las 3.00, que el error lo habin cometido la agencia que me lo habia cendido en este caso price travel y ellos no se podian hacer cargo de sus errores, despues no encontraban mi resrvación, que aparecia, total un desastre, y al final terminaron dandome otra. y vi que como yo habia muchas personas reclamando. ##### HUGO ABAD Stayed 1 night in Jan 2025 Verified ### 4/10 Poor #### Miguel 27 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Nada agradable y falta de limpieza y las habitaciones nada cómodas hay muchas deficiencias ##### Miguel Stayed 4 nights in Jan 2025 Verified ### 2/10 Terrible #### E.Alejandro 24 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Deberían Invertir en reparaciones ##### E.Alejandro Stayed 3 nights in Jan 2025 Verified ### 2/10 Terrible #### GUSTAVO GOMEZ 21 Jan 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel muy deteriorado por fuera y por dentro. El personal insuficiente ya que en la app el check-in era a las 13:30 hrs. Y el hotel lo marca hasta las 15:00 hrs, pero nos entregaron la habitacion a las 16:00 y ademas sucia. No habían hecho la habitación y las camas sucias y sin tender. Falta personal para la rápida atención. Recepcionista muy desatenta y bastante brusca en sus respuestas. No vuelvo a este lugar, esta infestado de cucarachas ##### GUSTAVO GOMEZ Stayed 2 nights in Jan 2025 Verified ### 2/10 Terrible #### J Velazquez 13 Jan 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Muchísimo cascajo en todo el hotel, todo roto, de verdad uno se podría quedar o saber si te pusieran como están las condiciones Nada que ver con el anuncio ##### J Velazquez Stayed 4 nights in Jan 2025 Verified ### 8/10 Good #### Luis 5 Jan 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities El Chek un poco tardado el registro ##### Luis Stayed 1 night in Jan 2025 Verified ### 8/10 Good #### Serena 28 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Está muy céntrico. 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