Title: The Crown Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=5701&destination=Stoke-on-Trent%2C+England%2C+United+Kingdom&selected=113588904&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Crown Hotel ## Photo gallery for The Crown Hotel ![Reception - The Crown Hotel (Stoke-on-Trent)](https://images.trvl-media.com/lodging/114000000/113590000/113589000/113588904/c2671da2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free WiFi, bed sheets - The Crown Hotel (Stoke-on-Trent)](https://images.trvl-media.com/lodging/114000000/113590000/113589000/113588904/3ed5f3e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - The Crown Hotel (Stoke-on-Trent)](https://images.trvl-media.com/lodging/114000000/113590000/113589000/113588904/ca764b55.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - The Crown Hotel (Stoke-on-Trent)](https://images.trvl-media.com/lodging/114000000/113590000/113589000/113588904/56f3c05f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free WiFi, bed sheets - The Crown Hotel (Stoke-on-Trent)](https://images.trvl-media.com/lodging/114000000/113590000/113589000/113588904/4a066eea.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Crown Hotel provides everything that you need. Guests can connect to free in-room WiFi. ## Reviews 4.0 ## Popular amenities - Parking included - Free Wi-Fi - Housekeeping - 24/7 front desk £36 includes taxes & fees 5 Apr - 6 Apr ## Room options ### Check availability for these dates Tonight [Apr 3 - Apr 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=113588904&PinnedHotelID=113588904&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=113588904&PinnedHotelID=113588904&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 4 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=113588904&PinnedHotelID=113588904&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=113588904&PinnedHotelID=113588904&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=113588904&PinnedHotelID=113588904&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=113588904&PinnedHotelID=113588904&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=113588904&PinnedHotelID=113588904&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=113588904&PinnedHotelID=113588904&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Double Room ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113590000/113589000/113588904/699ae25b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Single Room ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113590000/113589000/113588904/3ed5f3e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room - 1 bedroom - Sleeps 1 - 1 Single Bed ### View all photos for Triple Room ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113590000/113589000/113588904/3ed5f3e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Bed ### Economy Double Room - 75 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FStoke-On-Trent-Hotels-The-Crown-Hotel.h113588904.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FStoke-On-Trent-Hotels-The-Crown-Hotel.h113588904.Hotel-Information) ## About the area Located in Stoke-on-Trent, The Crown Hotel is in the city centre. Little Moreton Hall and Ford Green Hall are local landmarks, and some of the area's activities can be experienced at Cineworld Stoke-on-Trent and National Paintball Games. Alton Towers and Stoke Minster are also worth visiting. [Visit our Stoke-on-Trent travel guide](https://www.expedia.co.uk/Stoke-On-Trent.dx5701) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.98992%2C-2.13598&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VcooHmDnqVdyB_Qg_9wbc0OKRbc=) 545 King Street, 545 King Street, Stoke-on-Trent, England, ST3 1HD ### What's nearby - ![Gladstone Pottery Museum](https://images.trvl-media.com/place/6088075/9f6a3534-2a81-4c5a-a587-935674e0db57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gladstone Pottery Museum 8 min walk \- 0.4 miles - Little Moreton Hall 20 min walk \- 1.1 miles - St Giles Church 20 min walk \- 1.1 miles - Parkhall Country Park 2 min drive \- 1.3 miles - Longton Park 3 min drive \- 1.7 miles ### Getting around - Longton Station 1 min walk - Manchester Airport (MAN) 56 min drive ### Restaurants - McDonald's 7 min walk - The Glost House 2 min walk - The Coffee House 3 min walk - Nigde Kebab House 3 min walk - Subway 2 min walk ## About this property ### The Crown Hotel Hotel in a shopping district The Crown Hotel provides everything that you need. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - A front desk safe and a 24-hour front desk Room features All guest rooms at The Crown Hotel include amenities, such as free WiFi. More conveniences in all rooms include: - Baths or showers and shampoo - 32-inch LCD TVs with cable channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/7000000/6180000/6172700/6172621/0c0cc753.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis budget Birmingham Centre Birmingham City Centre - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 7.4 Good 1,356 reviews £37 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=6172621&PinnedHotelID=6172621&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room | Desk, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9990000/9981900/9981895/01e93469.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Minworth Club & Lodge Minworth - Parking included - Free Wi-Fi - Restaurant - Breakfast available 6.6 184 reviews £36 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=9981895&PinnedHotelID=9981895&HadPinnedHotel=true®ionId=-1&adults=2) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/38000000/37670000/37664500/37664409/fdb31f25.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Kingstanding Inn Birmingham - Parking included - Free Wi-Fi - Restaurant - Games room 6.0 346 reviews £34 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=37664409&PinnedHotelID=37664409&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/10000/2500/2433/6feb3e95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Great Barr Hotel Great Barr - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 7.6 Good 543 reviews £62 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=2433&PinnedHotelID=2433&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/120000/116000/115962/6bcd1dd2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Birmingham - Oldbury by IHG Oldbury - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 1,001 reviews £59 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=115962&PinnedHotelID=115962&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Quadruple Room | Free WiFi](https://images.trvl-media.com/lodging/111000000/110710000/110706200/110706189/d0c35586.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Talbot Hotel Stourbridge - Parking included - Free Wi-Fi - Restaurant - Bar 6.8 111 reviews £38 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=110706189&PinnedHotelID=110706189&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/4000000/3010000/3009100/3009049/51821010.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Malacuna Birmingham Birmingham City Centre - Pet-friendly - Free Wi-Fi - Breakfast available - 24/7 front desk 7.8 Good 320 reviews £37 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=3009049&PinnedHotelID=3009049&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Twin Room, 2 Single Beds | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10168000/10167959/7b643e67.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Hotel Rafiya, Redditch Redditch - Pet-friendly - Parking included - Free Wi-Fi - Laundry room 6.2 224 reviews £47 includes taxes & fees 4 Apr - 5 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=10167959&PinnedHotelID=10167959&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/9000000/8700000/8695700/8695670/bd7e9700.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal George Hotel Bordesley - Parking included - Breakfast available - Bar 6.4 835 reviews £40 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=8695670&PinnedHotelID=8695670&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/119000000/118810000/118806500/118806452/96b2c19b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Crossway Hotel, Coventry South, Part of the AG Collection Coventry - Parking included - Free Wi-Fi - Restaurant - Breakfast available 3.4 16 reviews £45 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=118806452&PinnedHotelID=118806452&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=113588904&PinnedHotelID=113588904&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=113588904,6172621,9981895,37664409,2433) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free secured, uncovered self parking on site - Limited on-site self parking ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Housekeeping (daily) ### Accessibility - No lift ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle ### More - Heating ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as The Crown Hotel Hotel The Crown Hotel Stoke-on-Trent The Crown Hotel Hotel Stoke-on-Trent ## Frequently asked questions ### Is The Crown Hotel pet-friendly? ### How much does it cost to stay at The Crown Hotel? ### How much is parking at The Crown Hotel? ### What time is check-in at The Crown Hotel? ### What time is check-out at The Crown Hotel? ### Where is The Crown Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Crown Hotel Reviews 4.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 4.6 Cleanliness ### 4.2 Amenities ### 4.6 Staff & service ### 3.4 Property conditions & facilities 10 - Excellent 4 8 - Good 5 6 - Okay 6 4 - Poor 4 2 - Terrible 28 ## Reviews Verified ### 8/10 Good #### Wendy 5 Dec 2025 Liked: Cleanliness The evening receptionist was lovely, friendly and very helpful. The bed was comfortable, the en suite was clean, there was a portable heater when it got a little cold at night. On the first night of my stay the single room I was given did not have a kettle so the receptionist changed it for a room with a kettle at no extra charge to me. ##### Wendy Stayed 3 nights in Dec 2025 Verified ### 8/10 Good #### Leo 1 Dec 2025 Liked: Cleanliness, staff & service, amenities Great staff and room was cosy with a large bathing area. Nice sized parking area jusf behind, although that's relatively dependent on how "decently " others chhose to park. The bedroom door had an adequate lock, the door itself felt "flimsy"... so even though the bed was really comforrable, i didn't sleep like so well asdoor lets sijnd in too wasily bre ##### Leo Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Brice 14 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The reception staff was friendly and helpful. And he let me check in a few hours before the normal check in time. ##### Brice Stayed 1 night in May 2025 Verified ### 6/10 Okay #### Martin 18 Feb 2026 Could do with some refurbishment ##### Martin Stayed 1 night in Feb 2026 Verified ### 2/10 Terrible #### Shaun 5 Mar 2026 Disliked: Cleanliness, amenities, property conditions & facilities The shower was full of mold, the room stank of mold, the kettle was broken, the heater was hanging off the wall, the light above the sink was in bits, we didn’t feel safe. ![](https://a.travel-assets.com/ugc/hotel-reviews/f6b0d42a-0a95-48a8-ae3a-ad7f547089fb-1772698370331.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f2d0d314-8b70-438c-aa5a-be44488a387d-1772698391697.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bdf23177-9648-4cac-9135-1db3ad451063-1772698414076.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6e23d501-bfa4-4df9-aae8-98da385d1dd7-1772698515417.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shaun Stayed 1 night in Feb 2026 Verified ### 4/10 Poor #### andrew 4 Sept 2025 Disliked: Staff & service, property conditions & facilities, room comfort cheap hotel and the only good thing about it is the price ##### andrew Stayed 1 night in Jul 2025 Verified ### 2/10 Terrible #### Juliana 13 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities The room was covered in spider webs and there was a cockroach in the bathroom, the staff was nice but stay away at all cost ##### Juliana Stayed 1 night in Dec 2025 Verified ### 2/10 Terrible #### Verified traveller 24 May 2025 Disliked: Staff & service, property conditions & facilities, room comfort Awful scruffy hotel ##### Verified traveller Stayed 1 night in May 2025 Verified ### 6/10 Okay #### Tyson 23 Mar 2025 Disliked: Cleanliness, property conditions & facilities, room comfort Perfect setting to film a murder documentary. ##### Tyson Stayed 1 night in Mar 2025 Verified ### 6/10 Okay #### Nick 18 Jun 2025 As an experience it sure is something. ##### Nick Stayed 1 night in Jun 2025 Verified ### 2/10 Terrible #### Mashoko 20 Jul 2025 Disliked: Staff & service It was very bad .the whole hotel have bad smile.The hotel is very bad ##### Mashoko Stayed 2 nights in Jul 2025 Verified ### 2/10 Terrible #### Martine 6 Sept 2025 I received a cancellation email 2 days prior our arrival due to a fire in the hotel. I called the hotel to validate. So we were obviously disappointed and had to look for an alternative for accommodation. I hope I get reimbursed. ##### Martine Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### Chris 20 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This place is a good budget choice. I think many people have very high unreasonable expectations these days. It was fine for me. ##### Chris Stayed 1 night in Jun 2025 Verified ### 2/10 Terrible #### Joseph 2 Jul 2025 Disliked: Cleanliness, property conditions & facilities Booked 2 rooms and when we got there got told only one was booked beds were shot springs gone overall just didnt enjoy the stay ##### Joseph Stayed 1 night in Jul 2025 Verified ### 8/10 Good #### Carol 17 Aug 2025 Liked: Cleanliness, staff & service We felt that the hotel offered very good value for money for a short few hour stay on route to our destination. It is true to say the hotel was full of charcter and one could easily imagine how beautiful it was in its heyday.... however time has clearly taken its toll. It seemed to have a variety of characters staying there..... Certainly one may feel vulnerable in the sirrounding area.... but the car park was close and included in the cost of the room. We have no complaints whatsoever. EXCELLENT VALUE FOR MONEY ##### Carol Stayed 1 night in Aug 2025 Verified ### 2/10 Terrible #### Matthew 26 Aug 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Cancelled booking hours before check in Cancelled room on day hours before check in and left me and family stranded with no place to sleep for the night. Staff didn’t care and said not their problem. ##### Matthew Stayed 1 night in Aug 2025 Verified ### 2/10 Terrible #### Adekunle 14 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The hotel is worse, cockroaches everywhere, smelly room, the TV is not working, and despite complaining to the staff, nothing was done. ##### Adekunle Stayed 1 night in Jul 2025 Verified ### 4/10 Poor #### Rachel 28 Jul 2025 Disliked: Cleanliness, property conditions & facilities, room comfort I understood the price once I arrived. We passed people that looked suspicious of drug using in the halls many times. The bed was horrible. I woke up aching. Grateful for the free parking though. I’m sure in its day it was a great place. It’s very run down now ##### Rachel Stayed 1 night in Jul 2025 Verified ### 2/10 Terrible #### CUNEYT 9 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The hotel was not clean.Door lock was unsafe. I don't want Expedia to offer this hotel to their customers. ##### CUNEYT Stayed 1 night in May 2025 Verified ### 6/10 Okay #### Verified traveller 25 May 2025 Disliked: Cleanliness, property conditions & facilities #### Very Basic hotel….. The hotel definitely needs modernising, curtains in bedroom couldn’t close properly, bath tap kept dripping, massive spider in corner of bathroom. The carpets didn’t look like they had been cleaned for a long while! Just seemed very run down ##### Verified traveller Stayed 1 night in May 2025 Verified ### 2/10 Terrible #### Abu 29 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad Overview It was so bad The room was uncleaned There were red bugs in the bed and carpet The carpet was so smelly Unable to stay there due to dirty room ##### Abu Stayed 3 nights in Jun 2025 Verified ### 2/10 Terrible #### mark 11 Aug 2025 Disliked: Staff & service, amenities, property conditions & facilities Awful but that what you get for price I presume. Huge Window didnt close, no TV remote and they didn't have one. Dated. Rough area with smashed up vans In car park. Downstairs windows smashed. Rooms ok.tho ##### mark Stayed 1 night in Aug 2025 Verified ### 2/10 Terrible #### Lisa 12 Jun 2025 Disliked: Amenities, property conditions & facilities the hotel was disgusting not only was it filthy, run down, windows were broken the WiFi box was hanging out of the room window the floorboards all over the place felt like they were about to collapse, it stunk of drugs (weed) it was more like a half way house, not a safe place to stay in with kids the bedroom doors were not secure. The pictures on the website did not compare to the actual hotel!! ##### Lisa Stayed 1 night in Jun 2025 Verified ### 2/10 Terrible #### Pepina 3 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### You get what you pay for. They say you get what you pay for and that was very true. I booked this hotel by mistake and because it was non refundable i decided to stay there anyway. Furniture grubby, carpet dirty and stained, curtains hanging off, towels stained. I was afraid to look at the mattress so slept on top and i definitely wasnt showering to use the towels. I was shocked to hear that the whole of the second floor was being used for temporary accommodation. The receptionist on duty was lovely and very helpful. ![](https://a.travel-assets.com/ugc/hotel-reviews/00922c20-4fa7-4cf3-80b1-3bd76ec37f42-1754246916449.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ac9782b7-3b62-4b7f-bba0-1996d228f317-1754246917181.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ebefa5ee-0151-41da-bb5c-30af82b23c34-1754246916421.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bb6a9ab8-a50c-403b-8379-a0246872dc53-1754246916501.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Pepina Stayed 1 night in Aug 2025 Verified ### 2/10 Terrible #### Satya 3 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible hotel all over UK The hotel is in very bad state. Right from the entrance to the rooms. The rooms are very dirty, toilets are dirty, window broken, paint peeling off everywhere. No coffee mug, however a kettle is given. The chair is broken. There was a lot of noise during night, probably by youngsters and drunkard locals which disturbed the sleep. Never recommend this to anyone. ##### Satya Stayed 2 nights in Jul 2025 ### Expedia's Latest Trends ### Hotels > - [The Skipton Hotel - Formerly Hotel Rendezvous](https://www.expedia.co.uk/Skipton-Hotels-Hotel-Rendezvous.h41466.Hotel-Information) > - [OYO Shanklin Beach Hotel](https://www.expedia.co.uk/Shanklin-Hotels-OYO-Shanklin-Beach-Hotel.h7539838.Hotel-Information) > - [Brock Cottage private Hot Tub DOG/Cat FRIENDLY\* with on site fishing](https://www.expedia.co.uk/Pickering-Hotels-Spacious-Stone-Cottage-DOG-FRIENDLY.h36805890.Hotel-Information) > - [Crafted at Powdermills](https://www.expedia.co.uk/Battle-Hotels-Powdermills-Country-House-Hotel.h195688.Hotel-Information) > - [Bear Lodge - At Port Lympne Reserve](https://www.expedia.co.uk/Hythe-Hotels-Bear-Lodge-Aspinall-Foundation.h40101484.Hotel-Information) > - [DoubleTree by Hilton London Elstree](https://www.expedia.co.uk/Borehamwood-Hotels-DoubleTree-By-Hilton-London-Elstree.h18549.Hotel-Information) > - [Chimney House Hotel](https://www.expedia.co.uk/Sandbach-Hotels-Chimney-House-Hotel.h527768.Hotel-Information) > - [Hampton by Hilton Canterbury](https://www.expedia.co.uk/Canterbury-Hotels-Hampton-Inn-Canterbury.h66541221.Hotel-Information) > - [Pinewood Camping Pods - At Port Lympne Reserve](https://www.expedia.co.uk/Hythe-Hotels-Pinewood-Apinall-Foundation.h40101599.Hotel-Information) > - [Exeter Rougemont hotel by Sunday](https://www.expedia.co.uk/Exeter-Hotels-Exeter-Rougemont-Hotel-By-Sunday.h7784.Hotel-Information) > - [Mermaid, Ipswich by Marston's Inns](https://www.expedia.co.uk/Ipswich-Hotels-Mermaid.h31883430.Hotel-Information) > - [Wild Rose Caravan Park](https://www.expedia.co.uk/Appleby-In-Westmorland-Hotels-Wild-Rose-Caravan-Park.h24459296.Hotel-Information) > - [Sandman Signature Sheffield Quays Hotel](https://www.expedia.co.uk/Sheffield-Hotels-The-Quays-Hotel-Sheffield.h46197620.Hotel-Information) > - [Crow Wood Hotel & Spa Resort](https://www.expedia.co.uk/Burnley-Hotels-Crowwood-Hotel-Spa-Resort.h38222710.Hotel-Information) > - [Lock Keeper, Worksop by Marston's Inns](https://www.expedia.co.uk/Worksop-Hotels-Lock-Keeper.h27479298.Hotel-Information) > - [White Hart, Exeter by Marston's Inns](https://www.expedia.co.uk/Exeter-Hotels-White-Hart.h11899395.Hotel-Information) > - [Skegness The Royal Hotel](https://www.expedia.co.uk/Skegness-Hotels-The-Royal-Hotel-Skegness.h23931999.Hotel-Information) > - [The Swan Hotel](https://www.expedia.co.uk/Wells-Hotels-The-Swan-Hotel.h26791.Hotel-Information) > - [voco Leicester by IHG](https://www.expedia.co.uk/Leicester-Hotels-Voco-Leicester.h76596043.Hotel-Information) > - [The Stables Whitby](https://www.expedia.co.uk/Whitby-Hotels-The-Stables-Whitby.h23322490.Hotel-Information) > - [Soar Mill Cove Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Soar-Mill-Cove-Hotel.h2042032.Hotel-Information) > - [The Aviator, formerly Smugglers Cove, Clacton On Sea by Marston's Inns](https://www.expedia.co.uk/Clacton-On-Sea-Hotels-Smugglers-Cove-By-Marstons-Inns.h35853904.Hotel-Information) > - [Canterbury Bell, Margate by Marston's Inns](https://www.expedia.co.uk/Broadstairs-Hotels-Canterbury-Bell.h33103125.Hotel-Information) > - [Samsara Retreat and Yoga - Adults Only](https://www.expedia.co.uk/Maidstone-Hotels-Samsara-Retreat-And-Yoga.h41349775.Hotel-Information) > - [Seven Hotel](https://www.expedia.co.uk/Southend-On-Sea-Hotels-Seven-Hotel.h19282555.Hotel-Information) > - [Yeoldon House](https://www.expedia.co.uk/Bideford-Hotels-Yeoldon-House.h2764122.Hotel-Information) > - [Wild Thyme & Honey](https://www.expedia.co.uk/Cirencester-Hotels-Wild-Thyme-Honey.h9241983.Hotel-Information) > - [Cromer Country Club](https://www.expedia.co.uk/Cromer-Hotels-Cromer-Country-Club.h1927781.Hotel-Information) > - [Chewton Glen Hotel & Spa](https://www.expedia.co.uk/New-Milton-Hotels-Chewton-Glen-Hotel-Spa.h528432.Hotel-Information) ---