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Reviews of Hotel Baruk Teleférico Centro Histórico

4 out of 5
Hotel Baruk Teleférico Centro Histórico
Paseo Díaz Ordaz No. 602, Centro Histórico, Zacatecas, ZAC

Reviews

8.2

Very good

Rating 10 - Excellent. 379 out of 827 reviews" "
Rating 8 - Good. 263 out of 827 reviews" "
Rating 6 - Okay. 106 out of 827 reviews" "
Rating 4 - Poor. 45 out of 827 reviews" "
Rating 2 - Terrible. 34 out of 827 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel, the breakfast is really good. Quiet and clean. Would definitely stay back here in my next visit.
Stayed 1 night in Apr 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive Surroundings, super service and fear price

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is placed in a really cool area,
Stayed 7 nights in Nov 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price is the best value option to stay in Zacatecas. I really recommend it is 10 to 15 min from downtown and 2 to 3 min from the mina El Eden, you also will get some really nice views

8/10 Good

Jorge, san diego

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Overall the stay was good. I had an incident were the room I was given at first was not thoroughly cleaned and the Hotel relocated me to a different room. Besides that, I believe the service and amenities were worth what I paid for.
Stayed 4 nights in Sep 2023

10/10 Excellent

Cipriano

Stayed 1 night in Jul 2023

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the distance to everything I was looking for was very short and I liked everything
Stayed 2 nights in Jun 2023

2/10 Terrible

Aide

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

SILVIA

Stayed 1 night in Jan 2023

10/10 Excellent

Roel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is s excellent place for turist its very close to 3 of main atractions of the city waking distance La Bufa teleferico snd 10 to 15 minutes fron downtown
Response from Cordialmente Hoteles Baruk on 28 Dec 2022
Dear guest, I appreciate the time you have taken in your comments, it is a pleasure for me to know that you enjoyed your stay with us, we hope to see you again. Receive a cordial greeting.

10/10 Excellent

Karent, los angeles

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel had an amazing view of La Bufa de Zacatecas. It is walking distance to El Teleferico. The rooms were spacious and beds were comfy. It was very clean. I enjoyed the food from the restaurants. The food was delicious.
Response from Cordialmente Hoteles Baruk on 5 Dec 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carlos, North Hollywood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying at this property that’s pretty cool close to the mines and a walk to down hill to the center, great staff lovely people
Stayed 5 nights in Nov 2022
Response from Cordially Baruk Hotels on 5 Dec 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Diana, alexandria

Stayed 2 nights in Sep 2022

8/10 Good

Juan Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Sep 2022
Response from Cordialmente Hoteles Baruk on 24 Sept 2022
Gracias por su visita es un placer atenderle.

10/10 Excellent

Tereso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

2/10 Terrible

Candy

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Jul 2022

8/10 Good

B

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the location of the property and how you can see everything from that distance. I did not like that we did not have hot water and it took a long time to eventually work, but still didn't work even after a few hours.
Stayed 1 night in Jan 2022
Response from Cordially Baruk Hotels on 15 Jun 2022
Dear: Gest We appreciate your valuable time, to share your experience, we are sorry for the inconvenience caused, we will pass your comments to the corresponding departments to solve them. We hope you will give us the opportunity to serve you again, in order to meet your expectations. Best regards!

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desde el cerro la bufa
Stayed 1 night in May 2022
Response from Cordialmente Hoteles Baruk on 21 May 2022
Gracias por su visita estimado: Víctor es un placer atenderle.

10/10 Excellent

Enriqueta, Pomona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in this hotel and I highly recommended perfect location for Eden mina, Teleférico and bufafora. Close to downtown Zacatecas. The restaurant has a buffet for breakfast and they change dishes everyday. I really love this place...I will come back for sure
Stayed 2 nights in Apr 2022
Response from Cordialmente Hoteles Baruk on 30 Apr 2022
Dear: Enriqueta Thank you for your comments. It is a pleasure to serve you.

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful quiet place.
A beautiful place to stay.. The staff was courteous, helpful and kind. A few spoke English so that was nice.. We had everything we need in the room Wonderful sheets and bedding. Internet was strong, The view from the balcony was nice. I liked the balcony and though it was a shared space the staff spread the guest out and we enjoyed the entire space to ourselves watching the telferico. The food was excellent . The garden was blooming roses and fresh oranges off the trees.. The piano was nice to hear pleasant. Abit out of town so a taxi was need to go in but the staff called everytime and he arrived within 5 min. A beautiful quiet place would stay again.
Stayed 2 nights in Mar 2022
Response from Cordialmente Hoteles Baruk on 14 Apr 2022
Estimated: Corinne We appreciate your visit, we are pleased to see that your experience was memorable, we will gladly wait for you again in this your home in Zacatecas.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2022

10/10 Excellent

SAMUEL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, comfortable hotel
Stayed 1 night in Jan 2022
Response from Cordialmente Hoteles Baruk on 25 Jan 2022
Estimado: Sr Samuel agradezco su visita es un placer atenderle.

10/10 Excellent

JESUS, LAKEWOOD

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Gracias no olviden ofrecer algo a los clientes VIP sano este hotel al parecer las habitaciones que me gustan del 217 al 222 o algo así no estaban disponibles para acomodar huéspedes
Stayed 1 night in Jan 2022
Response from Cordialmente Hoteles Baruk on 19 Jan 2022
Estimado: Jesus agradecemos su visita, es un placer atenderle. con todo gusto tomaremos en cuanta sus comentarios.

8/10 Good

Celso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 1 night in Jan 2022
Response from Cordialmente Hoteles Baruk on 11 Jan 2022
Apreciable: Cesar gracias por su visita es un placer atenderle.

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Cordialmente Hoteles Baruk on 11 Jan 2022
Apreciable: José gracias por su visita es un placer atenderle.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022
Response from Cordialmente Hoteles Baruk on 11 Jan 2022
Apreciable: Huésped gracias por su visita es un placer atenderle.

6/10 Okay

Luis Martin

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Dec 2021
Response from Cordialmente Hoteles Baruk on 6 Jan 2022
Apreciable: Luis Martin gracias por su visita, es un placer atenderle.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

6/10 Okay

Maria, Moscow

Travelled with partner
Liked: Amenities, property conditions & facilities
I liked that it was close to the teleferico so it gives you an opportunity to go up and see the city from the top.
Stayed 1 night in Dec 2021
Response from Cordialmente Hoteles Baruk on 18 Dec 2021
appreciable: Maria Thank you for your visit, it is a pleasure to serve you.

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Excelente relacion precio calidad
Excelente ubicacion, hotel en buenas condiciones, pero tienen oportunidad en dar soluciones a dudas o situaciones que se requiere. Como ejemplo a pesar de que tenian habitaciones disponibles no es posible hacer early check in... La atencion del personal nocturno EXCELENTE, oportunidad de amabailidad en la manana
Stayed 2 nights in Dec 2021
Response from Cordialmente Hoteles Baruk on 9 Dec 2021
Gracias por sus comentarios Estimado: Carlos es un placer atenderle.

6/10 Okay

Nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The reason I decided to stay at this specific hotel was due to the accessibility to the Teleferico and La Mina. On the negative aspect of the hotel the front desk staff have horrible communication. I requested their spa service for 2 people and they contract outside witj a vendor. The masseuse was sent to another hotel and the staff did not take any responsibility for their mistake.
Stayed 4 nights in Nov 2021
Response from Cordially Baruk Hotels on 26 Nov 2021
Appreciable: Nancy Thank you very much for sending us your comments. I am very sorry for the inconvenience you tell us. You can be sure that you have already shared your comments with the directors of the corresponding departments, who have taken the necessary measures to avoid discomfort like them. We hope that at some later time you will give us the opportunity to receive you again and to be able to change the impression that you unfortunately experienced on this occasion.

8/10 Good

Alejandro

Stayed 1 night in Oct 2021

10/10 Excellent

Alonso

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Oct 2021
Response from Cordialmente Hoteles Baruk on 12 Oct 2021
Estimado: Alonso Gracias por su preferencia.

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
Convenient location
Nice ambiance. Great views in the day, very colorful by night. The Cabrito restaurant was great as well. You must have the Arachera and the flautas mixtas. Just a few things that were a draw back were the older sheets/ mattresses in the room. They were clean but felt old. Water pressure and hot water were great, but you had to be careful it didn't overflow into the rest of the room. I also had reserved a taxi to the airport through the receptions concierge for 330am the next day and they didn't show up, very nerve wrecking. Luckily the gentleman at reception rushed to find a new one and we made it on time. I'll stay there again because of the convenience, price and nice staff.
Stayed 1 night in Oct 2021
Response from Cordially Baruk Hotels on 8 Oct 2021
Dear: We appreciate your visit, we regret the new occasions, we hope to see you soon again in this home to improve your experience with us.

4/10 Poor

Hani, Napa

Travelled with family
Disliked: Amenities
The only thing I like about this hotel is proximity to el teleférico and la mina. The staff didn’t recognize about Expedia VIP. Providing a room with a share balcony of the allowable smoking room. It was wired to have stranger in your balcony smoking. Thanks for being VIP.
Stayed 2 nights in Sep 2021
Response from Cordially Baruk Hotels on 8 Sept 2021
Dear : Hani I am sorry for the inconvenience caused, we hope you give us the opportunity to serve you again to change the impression unfortunately I experience on this occasion.

6/10 Okay

Maximino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad news
Room smell bad, hot water came and went
Stayed 1 night in Aug 2021
Response from Cordialmente Hoteles Baruk on 21 Aug 2021
Estimado: Maximino nos gustaría que nos compartiera sus comentarios, para nuestra mejora continua.

4/10 Poor

Maximino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No so good
Room smell like sewer … some problem with hot water
Stayed 1 night in Aug 2021
Response from Cordialmente Hoteles Baruk on 21 Aug 2021
Estimated: Maximum we would like you to share your experience with us for our continuous improvement.

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i enjoyed that it was calm relaxing and i felt safe. i will for sure stay here again!
Stayed 2 nights in Jul 2021
Response from Cordialmente Hoteles Baruk on 21 Aug 2021
Thank you for choosing baruk hotels

8/10 Good

OMAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room.
The place is quiet and clean. The room i was in was veey spacious and even included a mini refrigerator. The AC cools room nicely. The staff very friendly.
Stayed 1 night in Aug 2021
Response from Cordialmente Hoteles Baruk on 21 Aug 2021
thank you for choosing baruk hotels

10/10 Excellent

Daniel

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel to visit the mine and teleférico and it’s really close to downtown.
Stayed 2 nights in Jun 2021
Response from Cordialmente Hoteles Baruk on 24 Jun 2021
Thank you for choosing Hoteles Baruk

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
I got to check in and couldn’t find my reservation it took them forever to find it. My girls where already really fussy..
Stayed 1 night in Jun 2021
Response from Cordialmente Hoteles Baruk on 24 Jun 2021
Estimated: guest we regret the inconvenience caused Thanks for your preference.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was very clean. Broken window arm did not open or close,broken ironing board.Staff at check in did not want to honor my reservation had to show proof which i had.
Stayed 2 nights in Jun 2021
Response from Cordialmente Hoteles Baruk on 24 Jun 2021
Dear guest Thank you for your comments, we will take them into account for our continuous improvement.

6/10 Okay

Indira

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2021
Response from Cordialmente Hoteles Baruk on 19 Jun 2021
Estimada: Indra gracias por elegir hoteles baruk, nos gustaría que nos compartiera su experiencia para nuestra mejora continua.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is composed of different buildings, rather than one unit with many stories. Because of this every room has a window. It doesn’t have carpet, which is great because it didn’t smell like humidity. And we had a balcony which was shared with the room next to ours. You can easily walk to the historic downtown. I can’t think of something I didn’t like.
Stayed 2 nights in Jun 2021
Response from Cordialmente Hoteles Baruk on 17 Jun 2021
Thank you for choosing Baruk Hotels

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Cordialmente Hoteles Baruk on 31 May 2021
Gracias por elegir Hoteles Baruk

10/10 Excellent

Nubia A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Cordialmente Hoteles Baruk on 31 May 2021
Gracias por elegir Hoteles Baruk

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2021
Response from Cordialmente Hoteles Baruk on 17 Jun 2021
Gracias por su preferencia

2/10 Terrible

Blanca

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Unfortunately my booked was not what I choose! The hotel was book due to a parties events and they gave me a different room and charge me more that it was speculated. The hotel does not have the ⭐️ assigned. Need a lot of upgrades in the room and it was uncomfortable and old. Loud and not privacy involve. Guess could see thru my window due to a short curtains. They did not provide a tv remote control and they try to give a paper to sign to make complaint about the unprepared and unprofessional staff. The document was also to sign for not to do complaints about property and staff. I definitely won’t book there. Please sent my review to managements so the tu can make changes.
Stayed 1 night in May 2021
Response from HOTELES BARUK on 20 May 2021
Dear guest: I am very grateful for your comments. I am very sorry for the inconvenience you tell us. You can be sure that you have already shared your comments with the directors of the corresponding departments, who took the necessary measures to avoid discomfort like themselves to our guests in the future. We hope that at some point you will give us the opportunity to receive it again and to be able to change the impression that you unfortunately experienced on this occasion. Best regards,