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Reviews of ibis Katowice Zabrze

2 out of 5
ibis Katowice Zabrze
Ui Jagiellonska 4, Zabrze, Silesian

Reviews

8.0

Very good

Rating 10 - Excellent. 47 out of 148 reviews" "
Rating 8 - Good. 66 out of 148 reviews" "
Rating 6 - Okay. 27 out of 148 reviews" "
Rating 4 - Poor. 4 out of 148 reviews" "
Rating 2 - Terrible. 4 out of 148 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

David, South Bend

Liked: Cleanliness, staff & service, property conditions & facilities
Located near the city center of an ancient Silesian mining town. The central square of the city is next door, with a mall located right there. Very beautiful old brick buildings fill the area.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Its one of the best in the area.
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Zabrze
Clean hotel, with friendly staff and excellent breakfast.
Stayed 1 night in Dec 2022

10/10 Excellent

Jacek

Stayed 3 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Ibis is an Ibis.
Its an Ibis so the rooms are pretty much standard. Its in Zabrze rather than Katowice. Good access to shopping and ok for transport.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Sleeping break
Drive through Baltia. Good stop with value of money. Ok breakfast.
Stayed 1 night in Jun 2019

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel It had everything you need but nothing extra Maybe they should rethink the hair driers Couldn’t figure out how to use the tubes they have
Stayed 2 nights in Mar 2019

8/10 Good

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Aneta, London

Liked: Cleanliness, staff & service, room comfort
Ok for a short stay
Friendly staff doing everything to make you feel welcome. Too pricey for a basic hotel.
Stayed 2 nights in Sep 2018

10/10 Excellent

Wieslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highschool reunion
Good service and location.Place was clean
Stayed 2 nights in Sep 2018

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Zabrze
probably nicest hotel in Zabrze and also quite good. No mini-fridge in the room but downstairs bar and restaurant were on the money. Very friendly service and rooms were super clean. 2 thumbs up
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveller

Nice hotel in the city centre
This was my second time in this hotel and it was worse than a year before. At first theycharged me 3 times more than it was in my booking (later they refunded it, though). then they gave wrong room which was already occupied by other people.
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2017

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, easy to drive to, free parking outside hotel, short walk to shops, staff friendly and helpful, bed comfortable as always, pillows could be softer :)
Stayed 2 nights in Jun 2017

8/10 Good

Alan, UK

Liked: Staff & service, property conditions & facilities
Adequate for business use.
Basic hotel which didn't do anything badly. The rooms are basic but the heating works properly, it's s quiet through the night and everything works as it should ( which isn't the case in many hotels). Nothing outstanding, but you can sleep well here and for pure functionality versus price this hotel is a very good compromise.

10/10 Excellent

Mario, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the centre of city
Very nice and comfortable beds Friendly staff Will definitely come back

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to camp for the night
My companions and I went to Katowice for IEM World Championship and were looking for a cheap hotel to stay for the night. Although this hotel is quite far from the event site at Katowice, it offers a nice respite for the night. The beds were the usual Ibis quality, which was very pleasing. Staff on duty was friendly and overall it was a great stay despite us having to travel quite far to get to this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only complaint. The non smoking room at a smoky smell from the room below us. Room was nice great shower, close by to the city center, and 15minutes from the concert hall! Good restaurants and shopping nearby as well.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
central location
would stay there again

8/10 Good

zygmunt, derewenda

Liked: Cleanliness, property conditions & facilities
typical low end Ibis standard, but clean. Good value for money.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Einfache Einrichtung, sauber gut
Stayed 1 night in Apr 2024
Response from Michał Melon on 23 Apr 2024
Dear Adrian,Thank You for visiting Ibis Zabrze. I hope That Your next stay will be as good as the last one. :)Kind Regards,Michał MelonHotel Manager

10/10 Excellent

Dorothee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Michał Melon on 25 Mar 2024
Dear Dorothee,Thank You for visiting Ibis Katowice Zabrze. I do hope to host You here again in the near future.

10/10 Excellent

Tadeusz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Michał Melon on 15 Jan 2024
Panie Tadeuszu,Dziękujemy za wizytę i serdecznie dziękuję za 5 gwiazdek. Zapraszamy ponownie,

6/10 Okay

bernhard

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Michał Melon on 24 Oct 2023
Dear Bernhard,We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive feedback. I will share your comments with our team and. I am sure that this feedback will serve as an encouragement to all of our staff, and owners as we strive to continuously improve the quality of our services. As a proof of being so is that we are just weeks away from renovating first lot of our rooms.Thank you again for sharing your experience, and we hope to host You here again.SincerelyMichał MelonHotel Manager

8/10 Good

Satu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siisti huone. Runsas aamupala
Stayed 1 night in Sep 2023
Response from Michał Melon on 3 Oct 2023
Dear Satu,Thank You for the good review of our hotel. I look forward to host You here again.Michał MelonHotel Manager

6/10 Okay

Jia-Chang

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
At a convenient location. No WiFi during our stay. The card said there is a free drink. But when we ask, it is only for ibis card member. There is a bug on the bed when I get in the room.
Stayed 1 night in Sep 2023

8/10 Good

Annette Dominika

Liked: Cleanliness, staff & service, property conditions & facilities
Insgesamt ganz okay. Mittlerer Standard. Preise dafür ziemlich hoch. Kleinigkeiten, wie Kosmetiktücher und kleine Handtücher fehlen. Frühstück ausreichend und schmackhaft.
Stayed 5 nights in Aug 2023

6/10 Okay

Trond

Liked: Cleanliness
Stayed 1 night in Jun 2023

10/10 Excellent

Jani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 1 night in May 2023

10/10 Excellent

Aftab

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig bra service.
Stayed 4 nights in May 2023

10/10 Excellent

Gabriele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles ok
Stayed 3 nights in Aug 2022
Response from Michał Melon on 19 Sept 2022
Dear Gabriele. Thank You for 5 out of 5. :)

6/10 Okay

Christoph

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Bei den Unterkunft merkt man die Jahre. Die Sauberkeit lässt auch zu wünschen übrig. Im Gang und Zimmer riecht es muffelig. Der Eingang ins Zimmer erfolgt mit der Karte, die leider nicht reibungslos funktioniert hat. Die Parkgebühren sind doppelt so hoch als im Portal angegeben. Der Parkplatz an sich ist recht eng und daher haben größere Fahrzeuge mehr als einen Parkplatz einnehmen müssen, das zu wenigeren Parkplatz-Möglichkeiten geführt hat. Unter dem Strich waren wir von der Unterkunft enttäuscht und würden diese daher nicht empfehlen.
Stayed 1 night in Aug 2022
Response from Michał Melon on 9 Aug 2022
Dear Christoph, Thank you for taking the time to tell us about your experience at the ibis Katowice Zabrze. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michał Melon Hotel Manager

8/10 Good

Josef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you would expect from Ibis
5 minutes walk from the Zabrze railway station. Standard Ibis, well maintained, nothing to complain. Good breakfast.
Stayed 1 night in Jun 2022
Response from Michał Melon on 9 Aug 2022
Dear Joseph Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michał Melon Hotel Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Michał Melon on 9 Aug 2022
Thanks for 100% :)

6/10 Okay

Claus

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in May 2022

6/10 Okay

Piotr

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2021

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ogólnie ok ale czas na odświeżenie obiektu.
Miła i starająca się obsługa i dobre śniadanie na plus (w szczególności croissanty extra). Na minus natomiast stan ogólny - widać, że hotel się starzeje i jest lekko zapuszczony. Czas na odświeżenie się zbliża nieubłagalnie.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam
Czysty, wygodny hotel z dobrym wifi
Stayed 2 nights in Jul 2021

10/10 Excellent

Ewa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Sabina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2020

8/10 Good

Robert, München

Liked: Cleanliness, staff & service
Die Unterkunft ist okay,liegt sehr zentral und ist gut erreichbar.
Stayed 1 night in Aug 2020

10/10 Excellent

Czempik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das hotel war super, Essen sehr lecker, Zimmer waren sauber, Personal sehr freundlich und hilfsbereit, komme bestimmt wieder
Stayed 2 nights in Feb 2020

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam hotel
Pobyt w komfortowych warunkach.Pokoje czyste.
Stayed 1 night in Feb 2020

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel im Zentrum. Wir sind immer sehr zufrieden und kommen jedes Jahr wieder. Alles OK .
Stayed 2 nights in Dec 2019

10/10 Excellent

Maik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Andreas

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rezeption, Check-in & Check-out kompetent ideale Lage der Unterkunft , Kurzurlaub, Städtetrip zu empfehlen. Topp
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 6 nights in Aug 2019