Search Hotels Near .ZACK Theater, St. Louis

"Housekeeping half cleaned the room behind the previous guest that stayed there, as there was hair that didn’t belong to either person in my party, and when they came and cleaned the room, they only turned one of the pillows over instead of replacing the covers/pillow cases."

"We never got to check in lol. At 1830 they still has no rooms clean. Large line waiting. We just canceled and left 😩 "

"The shower was filthy. There was hair everywhere. The drink machine in the lobby was broken so kids couldn’t get anything to drink during happy hour. Front desk staff member was rude to us when we told them our room key wasn’t working. She acted bothered by having to help us and demanded an ID. We couldn’t show ID because we just came back from the pool. She was rude and not someone who should be working at the front desk. "

"The room was clean. Staff was helpful."

"Great property with many dining and entertainment options in walking distance. Upbar has great drinks and city views. Great complimentary breakfast. Staff are courteous and attentive. Parking is expensive but the visitor lot around the corner on Laclede Av at the SLU campus is a great inexpensive option and only a five minute walk away. "

"Amazing staff, beautiful building and perfect location for lots of fun. "

"The breakfast food was not very good. The breakfast area was kind of dirty. There were probably a couple of hundred people going through there touching the tongs, but there was not a single hand sanitizer to be found. And this was at the height of flu season. Pretty gross. "

"This loft was exactly what I needed for my stay. Check-in and check-out was simple, loft area was very clean and well taken care of. "

"Cleaning needs help in the rooms and bathrooms. Room 511 hopefully is the smallest of all the rooms. You couldn’t use the chair fully with the desk and had to take turns in areas it was so tight. The staff was wrong about times for the Terrance bar and restaurant causing us to wait for that and then miss the downstairs restaurant being open so we waited a few more hours to find a place to eat. Simple mistake but that’s their job. "