Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
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Reviews of The Grand Resort

4 out of 5
The Grand Resort
9519 East Market Street, Warren, OH

Reviews

9.4

Exceptional

Rating 10 - Excellent. 484 out of 646 reviews" "
Rating 8 - Good. 115 out of 646 reviews" "
Rating 6 - Okay. 25 out of 646 reviews" "
Rating 4 - Poor. 12 out of 646 reviews" "
Rating 2 - Terrible. 10 out of 646 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa and employees were exceptional and Food was not the same old menu offerings. Everything had a wonderful spin to normal recipe offerings. Drinks options were plentiful and reasonably priced. Rooms and decor were updated and pleasing throughout resort.
Stayed 1 night in Apr 2024

8/10 Good

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at a resort overnight. We enjoyed dining at the Chop House & the Atrium for the 2 days we stayed. The Roman Bath was nice (thought it would be warmer). One issue we had was the constant noise from the hallway. We could hear every conversation, doors opening & closing. We would probably pick a different style room next time, but the King suite was not what I expected. The room was clean but smaller than what we are use to when get a suite at other hotels. The staff was very pleasant from the time we arrived until we left. I had one bad interaction with a gentleman who was working in the cigar lounge but his co-worker was very polite which smoothed things over.
Stayed 2 nights in Apr 2024

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Amber on 22 Apr 2024
Thank you Eric for your feedback. We are happy to see you enjoyed your stay and hope we see you back again!

10/10 Excellent

Deseree

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay!
Stayed 1 night in Mar 2024
Response from Amber on 3 Apr 2024
Hi Deseree, thank you for this great review! We hope to see you back soon!

10/10 Excellent

Charity, Beaver falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Amber on 3 Apr 2024
Thank you for the awesome review. We are happy to see you enjoyed your stay. We hope to see you again soon!

8/10 Good

Laura

Stayed 1 night in Mar 2024
Response from Amber on 16 Apr 2024
Thank you for your feed back! We're happy you enjoyed your stay. We hope to see you again!

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 2 nights in Jan 2024
Response from Amber on 3 Apr 2024
Hi Tracy, thank you for the wonderful review! We are excited to see you had such a great stay with us. We hope you come back soon!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Walker on 6 Feb 2024
Hi Terry, thank you for this great review! We hope you come back soon :)

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful weekend at The Grand Resort. The amenities were fabulous and the restaurants were great. Only complaint is the walls in our room were very thin and we could hear everything in the room next door. Wasn’t a problem Friday night but Saturday was very rambunctious. Other than that we had a great stay.
Stayed 2 nights in Feb 2024
Response from Walker on 5 Feb 2024
Hi Taylor, thank you for this great review, and for some awesome feeback :) We take noise complaints very seriously, and if the front desk is notified of any disturbances they would be happy to assist. We are so glad to hear you had the chance to enjoy some great meals and the amenities we have to offer, and look forward to seeing you again soon!

8/10 Good

Rayshone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Walker on 5 Feb 2024
Hi Rayshone, thank you for your review! It is always nice to see our guests enjoy their stay. We hope to see you again!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Resort Review
This Roman-style resort has a 90 degree outdoor pool all winter long open 24 hours - the chicken parmasean at the restaurant was great and delivered to the room within 20 minutes.
Stayed 1 night in Jan 2024
Response from Walker on 22 Jan 2024
Hi Jonathan, thank you so much for taking the time to leave such a wonderful review! We are so happy to hear you received superior service and a great meal at the restaurant, and enjoyed the outdoor Roman Bath. We look forward to seeing you again!

4/10 Poor

Denise

Stayed 1 night in Jan 2024
Response from Walker on 22 Jan 2024
Hi Denise, I am sorry to hear we fell short of your expectations.We would like to hear more about your experience, so it can be improved upon in the future. Feel free to reach out to us directly to discuss.

10/10 Excellent

Christina

Stayed 1 night in Jan 2024
Response from Walker on 22 Jan 2024
Hi Christina, thank you for your great review! We are glad to see you enjoyed your stay and hope to see you again soon :)

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Walker on 16 Jan 2024
Hi Danielle! Thank you for taking the time to leave such a wonderful review :) We are so happy to see you enjoyed your stay, and look forward to seeing you again!

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. First time there surprised room was not updated. Matress didnt sleep well at all.
Stayed 1 night in Dec 2023
Response from Walker on 11 Jan 2024
Hi Catherine, we are thrilled to see you enjoyed your first time at The Grand Resort! Our guest rooms are in the process of being updated, so we hope you get a chance to come back and see the improvements!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Walker on 11 Jan 2024
Hi Jessica, thank you for taking the time to leave this great review! We hope to see you again soon :)

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Walker on 2 Jan 2024
Hi Larry, thank you so much for this great review!We are so happy to see that you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Walker on 5 Feb 2024
Hi Christina, thank you for sharing such a great review! We are thrilled you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Walker on 27 Dec 2023
Hi Edward, thank you so much for this wonderful review! We are thrilled you enjoyed your stay and look forward to seeing you again!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Walker on 19 Dec 2023
Hi Dan! Thank you for taking the time to leave such a wonderful review. We are so glad you enjoyed your stay. See you next time! :)

10/10 Excellent

april

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a pleasure to come here but service at breakfast needs work , just the timelyness and the orders being correct. Other than that everything was great and always has been, the staff has always been Pleasant thank you so much!
Stayed 1 night in Dec 2023
Response from Walker on 11 Dec 2023
Hi April, thank you for your review! We appreciate your feedback as a return guest, and will pass this on to our restaurant team! Thank you again, and we hope to see you back soon :)

10/10 Excellent

Holly

Stayed 1 night in Nov 2023
Response from Walker on 29 Nov 2023
Hi Holly! Thank you for your excellent review :) We are so happy you enjoyed your stay, and hope to see you again!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great golf, cigar lounge, and spa. Will definitely be back.
Stayed 1 night in Oct 2023
Response from Walker on 30 Oct 2023
Hi John, thank you for this wonderful review :) We look forward to having you back!

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Beautiful hotel. My family stayed there for my mom’s funeral in West Middlesex. The location was convenient and the best hotel in that area. I have stayed there before and would do so in the future.
Stayed 3 nights in Oct 2023
Response from Walker on 26 Oct 2023
Hi Cheryl, thank you for your review! We are happy to hear you enjoyed your stay, given the circumstances of your trip to town. We look forward to seeing you again the next time you are in the area!

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Walker on 18 Oct 2023
Hi Gretchen, thank you for this wonderful review! We are so happy you had a great time, and look forward to seeing you again!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Walker on 17 Oct 2023
Thank you for this wonderful review, John! We hope to see you again soon!

10/10 Excellent

Silva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Walker on 16 Oct 2023
Thank you for this great review! We are happy to see you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing will definitely come again
Stayed 1 night in Sep 2023
Response from Walker on 12 Sept 2023
Hi Marcus, thank you for your great review! We are thrilled you had an amazing stay, and look forward to seeing you again!

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great all around experience
Stayed 1 night in Sep 2023
Response from Walker on 11 Sept 2023
Hi Shawn, thank you for such a great review! We are thrilled you had a great experience, and hope to see you again!

10/10 Excellent

Latonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need better WIFI SERVICE but overall it was a great experience
Stayed 2 nights in Sep 2023
Response from Walker on 7 Sept 2023
Hi Latonia, thank you for your review! We are working on upgrading the internet in each guest room, which will speed up the Wi-Fi service. We would love for you to come back and enjoy the improvements!

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 outta 10 I’ll recommend I enjoyed every part of this resort I booked a queen suite but ended up with a double which had nothing to do with the resort because I booked 3rd party! Other than that I will be returning soon
Stayed 1 night in Aug 2023
Response from Walker on 6 Sept 2023
Hi Crystal, thank you for your review! We are glad to hear the front desk was still able to accommodate you, and look forward to seeing you again!

10/10 Excellent

Angela

Stayed 1 night in Aug 2023
Response from Walker on 19 Sept 2023
Hi Angela, thank you for your review! We are happy to see you enjoyed your stay, and look forward to seeing you again!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is fantastic but the people take it over the top. Thank you to Tara for taking genuine caring customer service to the next level. We will be back!
Stayed 1 night in Aug 2023
Response from Walker on 25 Aug 2023
Hi David, thank you for your review! We are so happy to hear that the service you received exceeded your expectations. We will be sure to pass your kind words along, and we look forward to seeing you again!

10/10 Excellent

Darryl

Liked: Staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. It was a beautiful place. Can’t wait to come back and stay longer. Food was delicious.
Stayed 1 night in Aug 2023
Response from Walker on 21 Aug 2023
Hi Darryl, thank you for taking the time to leave such a great review! We look forward to having you back!

8/10 Good

John

Stayed 2 nights in Aug 2023
Response from Walker on 6 Sept 2023
Hi John, thank you for your review! We hope to see you again soon!

10/10 Excellent

Tina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was beautiful we were treated great by all the staff. We will be back
Stayed 1 night in Aug 2023
Response from Amber on 14 Aug 2023
Hi Tina thank you for the great review! We are happy to see you had such a great stay with us. We hope to see you again!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Walker on 21 Aug 2023
Hi Sharon, thank you for your wonderful review! We are always happy to see that our guests had a pleasant experience. We look forward to seeing you again!

10/10 Excellent

Rebecca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, friendly staff and atmosphere
Stayed 1 night in Aug 2023
Response from Walker on 21 Aug 2023
Thank you for your wonderful review! We are so happy to see that your experience was great all around. We look forward to seeing you again!

10/10 Excellent

Rebecca

Stayed 1 night in Aug 2023
Response from Walker on 1 Sept 2023
Hi Rebecca, thank you for such a great review! We are so glad you enjoyed your stay, and hope to see you again soon!

4/10 Poor

Megan

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Walker on 30 Aug 2023
Hi Megan, thank you for your feedback! We are sorry to see that your stay was anything but exceptional. Please feel free to reach out to our General Manager with any issues we can address.

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, nice friendly staff
Stayed 1 night in Aug 2023
Response from Walker on 10 Aug 2023
Hi William, thank you for your great review! We are happy to see that you enjoyed your stay, and hope to see you again soon!

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Resort is a nice get-away. We don't golf so I don't think we used the facilities as much as we could have. The service was outstanding - especially the bartenders around the pool, in the cabanas and in the wine bar. The food was excellent. The pools were very crowded on the weekend but better on Monday. The bocce courts and shuffleboard were in excellent condition and fun to use. We ate at the Chophouse on Monday night and the food and service was spectacular.
Stayed 2 nights in Aug 2023
Response from Walker on 10 Aug 2023
Hi Kimberly, thank you so much for your glowing review! We are so happy to see that you had a wonderful experience all around. We hope to see you back again!

10/10 Excellent

Carisa

Liked: Cleanliness, staff & service, property conditions & facilities
I liked location. Friendly and helpful of the staff...
Stayed 2 nights in Jul 2023
Response from Walker on 10 Aug 2023
Hi Carisa, thank you for your great review! We are thrilled that you enjoyed your stay and hope to see you back again!

10/10 Excellent

Shaundra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the fact that everything is just right there you don’t have to leave unless you want too the pool is open 24 hours for adults only the best vibe ever
Stayed 1 night in Aug 2023
Response from Walker on 10 Aug 2023
Hi Shaundra, Thank you for your wonderful review! We are happy to see you enjoyed the convenience of our onsite amenities, and the 24 hour Roman Bath. We look forward to seeing you again!

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didn’t se much opportunity for shopping. But the property was beautiful for adlesst a two night stay. If you’re not a golfer there is no activities for other adult guest outside of swimming bowling, putt putt or something.
Stayed 1 night in Aug 2023
Response from Walker on 10 Aug 2023
Hi Kim, thank you for your review! We are thrilled to see you enjoyed the property and amenities we have to offer. Outside of golf and swimming, we do have a recreation center with tennis and racquetball courts, a wine cellar, cigar lounge, and full service salon and spa. While we do have a boutique on site for shopping, the Eastwood Mall complex is just a short drive down the road, and our Shuttle is available to transport you there and back!

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who worked at the grand resort we’re very friendly!
Stayed 2 nights in Jul 2023
Response from Walker on 10 Aug 2023
Thank you for the kind words about our staff! We are happy to see you had a great stay, and hope to see you again soon!

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia really dropped the ball i did pay at resort option and then i got there and my reservation was gone and had to redo the whole thing was an inconvenience and expedia is terrible for this
Stayed 1 night in Jul 2023
Response from Walker on 31 Jul 2023
Hi Ken - thank you for your feedback! I apologize that you had a mix up at check in, but I am glad our Front Desk agents were able to accommodate your reservation. Hopefully we will see you back soon!

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Walker on 18 Jul 2023
Thank you for your wonderful review, Tamika! We are glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Walker on 18 Jul 2023
Thank you for your glowing review, Diane! We hope to see you back again!

10/10 Excellent

LaQuita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the patio area outside my room. Very nice place ill be back.
Stayed 1 night in Jul 2023
Response from Walker on 18 Jul 2023
Hi LaQuita, Thank you for your review! Our Courtyard Veranda rooms are very popular during the summer :) We are so happy you enjoyed your stay, and can't wait to see you again!