We only stayed here for one night but everything about this hotel was spot on. All staff were friendly and attentive, especially Wayne the doorman. The spa treatments were great, as were the cocktails.
For luxury spa treatments in the heart of York The Grand is the discerning choice - Set across a network of spacious rooms …More
Had a fantastic time at this quirky, hidden hotel!
Excellent location! Walking distance for everything we needed!
Room was clean and quirky!
Free wifi, which was great seen as the room we stayed in had no service.
Staff were incredibly friendly and the cocktail I enjoyed before our evening out was most delightful!
We would definately recommend!
Lovely hotel in a perfect location in York.
Stayed with my husband and two children in the family room, only quibble with the room was that the quilt was not warm enough so we were a bit cold but i am sure this could be sorted no problem, we stayed in room 113 and our friends stayed in 110 which was slightly bigger than ours so would prefer to stay in this next time.
Will definitely book this hotel again as its one of the best we have stayed in, really beautifully decorated inside and out and the staff were very friendly. They were having a new years eve party so it was great when we came back after midnight with the kids to a disco which we were warmly welcomed into.
5 **** throughout.
Lots of character, wonderful grounds, very peaceful and very friendly staff.
Couple of minor points, service after dinner in the lounge was mixed - good on 2 nights but really poor on the other, took over half an hour to get a drink. And while the food is technically executed brilliantly, the balance of the dishes is a bit off. My main was far too rich (i would challenge anyone to have room for dessert afterwards) and my partners main was very salty (and she loves her salt). Lastly, the spa is a little bit tired.
However, overall it was a very good stay and York is a wonderful city. A great place to enjoy for itself or for exploring York.
Room was ok, needs abit of renovation work, very spacious. Could here the car park barrier the whole night, so did not sleep very well.
Evening meal was excellent. Extremely tasty, small portions, but worth the cost to me.
Staff in bar and restaurant/breakfast very well presented and spoken, however check in/out staff not so pleasant.
Found it okay. Staff were very friendly and accommodating. Beds always made and towels replaced every day. Feel that furniture was a little tired. Due to arthritis in knees found it difficult to use over the bath shower. Apparently the hotel only has 2 rooms with separate standing showers. The setting is lovely and we would go back!
This hotel was really lovely and very comfortable. We had a car so it was easy enough to drive to town or get the park-and-ride bus into town but without the car it would be a long walk. There was a bus stop opposite the hotel however so it's likely this is a good option for those without a car.
Once enclosed by ancient fortified walls, York offers a wealth of cultural and historical sites, including York Castle, the National Railway Museum, and York Minster, a Gothic cathedral in the city center. The Shambles is a pedestrian-friendly street dating back to mediaeval ages, where it housed butcher shops. Today the scene is less gruesome, with quaint boutiques and tea rooms lining the road.
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