Ratings based on 1,467 Verified Reviews

4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Oct-2017
Fantastic staff very helpful and the spa was brilliant. Made our birthday trip extra special. We will be coming back to the grand soon. The location was great, a short walking distance from the shambles, york minister and the train station. The room was comfortable and clean. Nothing was too much trouble for the staff they were welcoming and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveller from Fife

The perfect retreat

Posted 15-Oct-2017
Pros: Loved the spa which was always quiet when we were there (Mon - Fri). The staff were friendly and helpful, especially Wayne on the door.
Cons: I wouldn’t change a thing, it was perfect.
Location: Perfect location. A short walk from the train station and walking distance to all the main attractions.
Fantastic hotel, room was luxurious and extremely well serviced.
5 out of 5
Recommended
for Everyone
by A verified traveller from Azerbaijan

Ideal Hotel for location and comfort

Posted 15-Oct-2017
We only had 1 night stay at the hotel but everything about the hotel was 5 Star, the staff were very friendly and could not do enough for you. Its location is in the City Centre so a 5 minute walk and you are at the Shops and Market.
5 out of 5
Recommended
for Everyone
by A verified traveller from staffordshire

Absolutely fantastic

Posted 13-Oct-2017
We stayed as a Birthday get a away and the staff from start to end were fantastic and certainly made an unforgetable experience. Highly recommend Hudson’s with the wine flight 😁
5 out of 5
Recommended
for Everyone
by A verified traveller from kent

Lovely hotel close to Train Station

Posted 11-Oct-2017
Pros: Everything the whole package
Cons: Nothing
Location: Very central able to walk to all places of interest.
We had a wonderful stay at the Grand Hotel. Would really recommend it. Lovely and clean and lovely helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from Essex

Wonderful welcome. Superb staff

Posted 09-Oct-2017
Pros: Great location, excellent facilities, delicious food. Lovely bar. Wonderful staff
Cons: If I had to be really picky it would have been nice to have had a vapour in the Steam Room - But that's being really picky!
Location: Very convenient location, easy walk into town
A wonderful stay, I celebrated my birthday at this lovely hotel. On arrival we received a wonderful warm welcome from the hotel doorman, Daniel which set the tone for the whole of our stay. The hotel staff are exceptional, and managed to combine warmth and friendliness with total professionalism, nothing was a problem. We will definitely be returning.
5 out of 5
Recommended
for Couples
by A verified traveller from Australia

Yorkshire's finest

Posted 07-Oct-2017
Pros: Quiet, elegant, luxurious, restful. The little touches made it special. All The staff were friendly, helpful and accommodating.
Cons: The only fault was the intrusive and inappropriate music playing on loudspeakers in the breakfast room.
Location: Easy to walk to museum, Minster, Jorvik, city walls, railway station & Shambles. Eat at Betty's cafe & Hole in the Wall pub
Had a 3 night break with my sister. Although have visited York often, have never stayed more than a day. There is so much to see and do so it was wonderful to have time to enjoy all this fabulous city offers and staying in 5 star luxury was a special treat. Didn't dine at hotel as expensive and so much choice in city. Go by train, it's easier than driving.
5 out of 5
Recommended
for Everyone
by A verified traveller from South Yorkshire

Lovely hotel and friendly staff

Posted 28-Sep-2017
Had a lovely stay, friendly staff in all areas, lovely breakfast. Can’t wait for our next stay
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing historical building

Posted 28-Sep-2017
Great stay, very friendly staff , excellent location. Beautiful old building
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Luxurious

Posted 28-Sep-2017
Wonderful stay, gorgeous rooms - excellen value for money