"Pet Friendly", but beware of hidden fee!
Posted 01-Jul-2016 on Hotels
I booked at the Super8 specifically because it was pet friendly. Upon check in, I was told there was a $20 pet fee that was not mentioned on either hotels.com or the hotel's own website. I expressed my displeasure and left a voicemail with the manager, Tammy, and did not receive a call back. While I don't have an issue with paying a pet fee, I do have an issue with not being informed of it up front as it left me with no option but to pay it or hope another motel had a room in the area. Not a good way to run a business!